Rosa's Wednesday, two ways
8 lessons · 25 prompts
A day in the life of a Medical Assistant: what changes with these prompts.
Track progress as a memberRosa, a medical assistant at a busy family clinic.
Rosa starts her Wednesday at a family clinic with three patients needing appointment changes because of a snowstorm. She opens ChatGPT and uses the scheduling prompt to draft a text message and a phone script. She adjusts a few words and sends them. Then she uses the clinical documentation prompt to turn the provider's rough notes from the morning huddle into a clean note for the chart. That took a few minutes instead of a long stretch of back-and-forth.
A patient with diabetes is nervous about new insulin instructions. Rosa uses the patient education prompt in Claude to turn the provider's notes into a one-page sheet with clear steps and a follow-up reminder. She reads it aloud with the patient, who asks two questions and leaves calmer.
Later, the clinic manager asks for a supply order. Rosa uses the supply management prompt in Gemini to build an order list from last month's usage and write a short budget note. She checks the numbers against the shelf and sends it.
By late afternoon, Rosa has caught up on messages, notes, and exam room prep. She uses the extra time to restock rooms and sit with a new colleague who is learning the scheduling system. She leaves on time.
Before
- Notes pile up after every visit
- Phone rings while you prep a room
- Billing denials take a whole afternoon
- You stay late to finish charts
After this course
- Notes are done before the patient leaves
- Scheduling changes take one short message
- Billing letters go out the same day
- You leave on time most days
What you'll learn
- Patient messages: Draft clear, empathetic messages and explanations for common patient interactions.
- Clinical notes: Turn rough notes and patient data into accurate, professional documentation for the provider.
- Exam prep: Create reliable checklists and setup guides to prepare for exams and minor procedures.
- Patient education: Produce patient-friendly instructions, scripts, and summaries for after-visit care.
- Insurance and billing: Draft insurance letters, explain denials, and check forms to reduce billing hassles.
- Scheduling help: Write scripts and templates to handle scheduling changes and new patient intake smoothly.
- Supply management: Generate order lists, budget justifications, and inventory checklists to keep supplies stocked.
- Workflow improvement: Diagnose software issues and draft plans and guides to improve clinic workflows.
How this course works
- 8 lessonsOne task of your job each, from patient communication basics to troubleshooting and workflow improvement.
- Ready-to-paste promptsCopy, fill in the parts in {{brackets}}, paste into ChatGPT, Claude or Gemini.
- Tick and completeTick the prompts you tried and mark each lesson complete.
- Get certifiedFinish and keep the prompts as your own library.