Course overview
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Rosa's Thursday, Two Ways

9 lessons · 29 prompts

A day in the life of a Social Worker: what changes with these prompts.

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Rosa, a social worker at a community health center.

Rosa starts Thursday with three intake packets. She opens ChatGPT and uses the Client Intake Summaries prompt. She types in notes about Mr. Alvarez, who needs housing and diabetes care. In minutes she has a clear summary with risks and next steps.

Next she uses the Advocacy Letters prompt in Claude. She writes to Mr. Alvarez's landlord about a broken heater and a reasonable repair timeline. The draft sounds firm and respectful. She edits two lines and sends it.

Later, a teen in crisis needs a safety plan. Rosa uses the Crisis Communication prompt in Gemini to prepare a calm script for a call with the teen's parent. She also uses the Client Education prompt to make a one-page guide about coping skills and local food pantry hours.

By 4 p.m., Rosa has finished her notes and made three follow-up calls. She leaves on time and takes her dog to the park before sunset. The time won back goes to rest and to her own family.

Before

  • Notes pile up past five o'clock.
  • Referrals take hours to find.
  • Crisis calls feel rushed and tense.
  • Paperwork follows me home.

After this course

  • Notes are done before I leave.
  • Referrals fit each client's life.
  • Crisis calls feel calmer and clearer.
  • Evenings are mine again.

What you'll learn

  • Intake Summaries: Turn intake notes into clear summaries with key needs and risks.
  • Resource Referrals: Find and tailor local resources for each client.
  • Care Plan Drafting: Draft goals, interventions, and timelines for clients.
  • Crisis Communication: Prepare calm scripts for crisis calls and meetings.
  • Client Documentation: Keep case notes and progress reports timely and accurate.
  • Advocacy Letters: Write persuasive letters to agencies, landlords, or policymakers.
  • Interagency Collaboration: Coordinate communication with other agencies in a client's care.
  • Client Education: Create plain-language materials on benefits and coping strategies.

How this course works

  1. 9 lessonsOne task of your job each, from client intake summaries to professional development.
  2. Ready-to-paste promptsCopy, fill in the parts in {{brackets}}, paste into ChatGPT, Claude or Gemini.
  3. Tick and completeTick the prompts you tried and mark each lesson complete.
  4. Get certifiedFinish and keep the prompts as your own library.