Intro · 2:16
Introduction to AI in HRP
Module 11, lecture 2.
- AI in human resource planning.
- Plus HR chatbots.
- Context.
| Topic | Focus |
|---|---|
| HRP | Workforce needs |
| Chatbots | Service |
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Topics?
HRP, chatbots.
Course?
AI in HRM.
0:27 Hello learners, welcome back to the course on AI in human resource management. We move to the second lecture of the 11th module, where we'll be looking into one of the critical aspects concerning human resource management, which is HR planning—human resource planning. And we'll also look into the role of HR chatbots. We have introduced these chatbots in the previous modules specifically, but today we'll try to look into them in a detailed way. We'll also try to scan some of the typical software and services that are being rendered with respect to AI in human resource management, specifically concerning human resource planning.
0:55 So when you look into HR planning, what is the role of HR chatbots? We see a lot of automation coming into the picture. And this automation inevitably happens without disturbing the authenticity of individuals. Or, if I may use the word, the objectivity with which every individual comes up is being measured in an objective fashion. Let's look into that in greater detail. I'm Dr. Abraham Cyril Issac. I'm an assistant professor at the School of Business, Indian Institute of Technology, Guwahati.
1:23 Now, when you look into AI tools and employee experience chatbots, they have redefined the employee experience to a certain extent. This is what makes AI a change agent—or something we are looking forward to—so that many things can be redefined, readjusted, and done with more efficiency and effectiveness. When you look into human resource planning specifically, let's start with an overview of what you mean by human resource planning. I do understand that there are certain HR professionals who are actually looking into and
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