Introduction and defining performance

0:27 Hello, learners. Welcome back to the course on AI in human resource management. Today, we move to the third module, where we'll start with a discussion on AI, artificial intelligence in performance management, onboarding, and person-job fit. So this will be part one of the specific section, which will deal with AI in performance management, onboarding, and person-job fit. I'm Dr. Abraham Cyril Issac. I'm an assistant professor at the School of Business, Indian Institute of Technology, Guwahati. Now, when we look into human resource management per se, there are different functions.

0:55 And specifically, performance management is one of the key areas of any human resource management practice. It has been established as one of the vital functions of the HR domain. When you look into performance management and human resource management specifically, It refers to a continuous process of setting goals, assessing the progress after that, and providing ongoing coaching and feedback. Now, we'll try to dissect this and understand it further. But when we look into performance management, we should understand what the is rationale behind such an activity.

1:25 Anything which cannot be measured cannot be improved. Anything which cannot be quantified might just go away or might just vanish into thin air. This is the basic rationale where we are trying to bring in performance management into picture, and it is not just performance appraisal. It is not just measuring the performance. It is much beyond that now. It has a certain human resource management perspective, but my scope here would be to look into the involvement of artificial intelligence specifically in performance management, how we can decipher the performance management, how we can actually measure the performance of an individual in a more objective manner, in a more versatile manner.

2:30 But for that, we need to specifically understand what performance management is typically all about. So let's dissect the whole topic of performance management and gradually delve into AI in performance management. When you look into performance management per se, as I already mentioned, it is a continuous process of setting goals. Now, this goal setting is vital when it comes to performance or