# Helo.ai launches Helo Convo AI agent platform that deploys on WhatsApp from a single prompt in under five minutes

> Helo.ai's Helo Convo lets businesses build an AI agent from a single prompt and deploy it on WhatsApp in under 5 minutes, resolving queries in under 60 seconds.

- Type: AI news
- Page: https://completeaitraining.com/news/heloai-launches-helo-convo-ai-agent-platform-that-deploys/
- Published: 2026-07-07
- Updated: 2026-07-07
- Author: Jeroen Erne
- Jobs: Customer support
- Reading time: 2 min

Helo.ai by Vivaconnect, an Official Meta Business Solution Provider, launched **Helo Convo** at the Meta WhatsApp Business Summit 2026 in Mumbai on July 7. The enterprise AI agent platform lets businesses build a fully functional AI agent from a single prompt, deploy it on WhatsApp in under five minutes, and resolve customer queries end-to-end in under 60 seconds - without a human handoff.

The traditional ticket-and-queue model that defined customer support for decades - hold music, IVR menus, 24-hour SLAs - is being replaced by a single WhatsApp number. This change reflects a broader move toward [AI for Customer Support](https://completeaitraining.com/tag/customer-support/) that does not file tickets but resolves issues directly. "Customer support didn't die - it evolved," said Vikram Raichura, Founder & CEO, Helo.ai by Vivaconnect. "For years, enterprises tried to fix a broken model with more chatbots, more agents and more tickets. Helo Convo is what comes next: an AI employee that doesn't ask customers to wait, doesn't route them through menus, and doesn't file tickets. It just resolves. And the best part - any business user can build one in five minutes with a single prompt. No code. No consultants. No IT queue."

#### One Prompt, Five Minutes, Sixty Seconds

Unlike rule-based chatbots, Helo Convo functions as an AI agent that handles the full customer lifecycle from a single WhatsApp number - lead capture, onboarding, sales, support, payments, retention, and feedback - in both text and voice. When human intervention is necessary, the conversation hands off to a live agent with full history. Enterprise-grade capabilities include:

- AI agent creation from a single prompt, no coding required
- Deployment live in under five minutes
- Up to 5,000 simultaneous WhatsApp conversations
- Native integration with Salesforce, HubSpot, Zoho, Shopify, and custom APIs
- On-premise deployment options
- ISO 27001 and SOC 2 certified security

#### Built at Scale, in India

Helo.ai processes over 30 billion enterprise messages annually for more than 3,000 brands across BFSI, e-commerce, D2C, EdTech, healthcare, travel, and telecom. The bootstrapped company, headquartered in Mumbai, has reached ₹260 crore ARR without external venture capital.

#### Why this matters for customer support professionals

Helo Convo does not eliminate the need for support teams - it changes what they do. Instead of managing tickets and routing queries, professionals will monitor and fine-tune AI agents acting as first-line resolution. The role shifts toward handling escalations, analyzing conversation data, and improving the agent's knowledge base. Support leaders who learn to build and manage these AI employees from a single prompt - as the platform allows - will be better positioned as AI agents become the new front door for customer interactions.

---

This is the Markdown form of https://completeaitraining.com/news/heloai-launches-helo-convo-ai-agent-platform-that-deploys/. The whole site is mapped at https://completeaitraining.com/llms.txt.