# Manulife named number one life insurer for AI maturity for second consecutive year > Manulife topped the life insurer AI maturity ranking for a second year. It expects $1B in AI-driven enterprise value by 2027, with $300M achieved already. - Type: AI news - Page: https://completeaitraining.com/news/manulife-named-number-one-life-insurer-for-ai-maturity-for/ - Published: 2026-06-17 - Updated: 2026-06-22 - Author: Jeroen Erne - Jobs: Executives and strategy - Reading time: 2 min Manulife has been named the number one life insurer for AI maturity for the second consecutive year in the 2026 Evident AI Index for Insurance, rising to third overall and capturing the top spot in Canada and the AI Leadership category. The insurer disclosed the deployment of more AI use cases than any other company in the index, and it now ties a financial target to its AI program: $1 billion of enterprise value by 2027, with $300 million achieved as of year-end 2025. #### Scaling AI across the enterprise "We're proud to be named the number one life insurer for AI maturity for the second year in a row - and are now a top three company overall. This is a powerful validation of Manulife's refreshed enterprise strategy, and our commitment to being an AI-powered organization globally," said Phil Witherington, President and CEO, Manulife. He added that the company expects to generate more than **$1 billion of enterprise value by 2027**, with $300 million already realized, from expense reductions, revenue uplift, fraud reduction, and growth absorption. Manulife's practical applications span multiple business lines. In Canada, the Manulife Automated Underwriting Decision Engine (MAUDE) processes more than half of eligible individual life insurance applications automatically, delivering decisions in as little as two minutes. John Hancock's Quick Quote simplifies the insurance quoting experience, while the wealth and asset management division added AI-enabled tools for investment insights. Across Asia, the company deployed AI for digital underwriting, claims management, agent assistants, and personalized customer experiences. Across the industry, the adoption of [AI for Insurance](https://completeaitraining.com/tag/insurance/) is shifting from experimentation to scaled deployment. #### Leadership and transparency drive recognition The Evident AI Index assesses 30 prominent insurers in North America and Europe across Talent, Innovation, Leadership, and Transparency. Manulife ranked first in the Leadership pillar and posted strong scores in Transparency. Alexandra Mousavizadeh, Co-CEO and Co-Founder of Evident, said, "Manulife shows a deliberate approach towards building AI capacity, growing the AI talent pool by 41% year-on-year, embedding a scalable architecture, and using AI to deliver improvements in access, conversation and long-term customer relationships." She pointed to the company's rare practice of publishing both realized and projected financial returns as evidence of rigorous internal measurement. Jodie Wallis, Global Chief AI Officer at Manulife, said, "Our focus is on practical, responsible applications of AI that deliver measurable outcomes, underpinned by strong governance that is increasingly automated and embedded into how AI is developed and used." She said the recognition reflects the team's progress from adoption to consistent, enterprise-wide execution. The full 2026 Evident AI Insurance Index report and methodology are available at [evidentinsights.com](https://evidentinsights.com/?ref=completeaitraining.com). #### Why this matters for Executives and Strategy Manulife's back-to-back ranking and its disclosed financial commitment offer a concrete model for executive teams weighing AI investments. The insurer tied its AI program to a hard dollar target - $1 billion in enterprise value within five years - and broke down the sources of return: efficiency gains, revenue growth, fraud reduction, and absorbing growth without adding headcount. For executives shaping enterprise strategy, Manulife demonstrates that [AI for Executives & Strategy](https://completeaitraining.com/tag/executives-and-strategy/) is less about technology hype and more about disciplined portfolio management, internal capability building, and transparent ROI measurement. The deliberate growth of the AI talent pool by 41% and the publication of both realized and projected returns signal a governance maturity that boards and investors can benchmark against. --- This is the Markdown form of https://completeaitraining.com/news/manulife-named-number-one-life-insurer-for-ai-maturity-for/. The whole site is mapped at https://completeaitraining.com/llms.txt.