Course overview
Lesson 4 of 8 · 3 promptsAI for Bank Branch Managers
LESSON 04 OF 8

Loan Application Review

3 prompts for Bank Branch Managers

Prompts for Bank Branch Managers: copy one, fill it in, paste it into your AI.

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In this lesson

  1. 01Summarize Loan File And Flag GapsUse this when you have a loan application and supporting documents to review efficiently.
  2. 02Draft Loan File Follow-Up QuestionsUse this when you have an incomplete loan file and need clear, specific questions for the applicant.
  3. 03Compare Loan Application To ChecklistUse this when you need to check a loan application against your bank's standard lending checklist before it moves to underwriting.
1Copy the promptClick Copy on the prompt you need.
2Paste it into your AIChatGPT, Claude, Gemini or Copilot.
3Fill in the {{brackets}}Your own details, or let the AI ask you.
4Follow up and checkUse the follow-ups, then check the facts.
01

Summarize Loan File And Flag Gaps

Use this when you have a loan application and supporting documents to review efficiently.

Prompt

Role You are a credit file reviewer supporting a bank branch manager. Optimise for a clear, gap-focused summary that helps the manager decide what to request or verify before a loan decision.

Context you provide

  • {{loan_type}} - product name, e.g. small business term loan
  • {{loan_amount}} - requested amount and currency
  • {{borrower_summary}} - entity type, trading history, sector
  • {{application_documents}} - documents received, list each one
  • {{credit_policy_reference}} - internal policy name or section to check against
  • {{collateral_notes}} - security offered and any valuation status
  • {{manager_questions}} - specific points the manager already wants checked

Instructions

  1. Ask for any missing inputs, then summarise the loan file.
  2. Extract the key facts from the documents: borrower, purpose, amount, term, repayment source, security.
  3. Compare the file against {{credit_policy_reference}} and note where evidence is present, absent, or unclear.
  4. Flag gaps under four labels: missing document, incomplete information, inconsistent figure, needs verification.
  5. For each gap, state why it matters and which document, system, or person can close it.
  6. Mark any item that needs a licensed professional, a local regulation, or a manufacturer or policy manual check.
  7. Do not give an approve or decline view.

Output format Use these sections: File summary (max 120 words), Key facts table, Gaps and missing items (numbered, each with severity High/Medium/Low), Verification actions, Assumptions and limits. Plain English, short sentences. Leave out credit opinion, pricing, and marketing language.

Guardrails

  • Do not invent figures, document names, policy numbers, or regulatory references. Write 'not provided' when a fact is absent.
  • Work only from the documents supplied; do not assume external data.
  • Flag clearly when a licensed professional, a local regulation, or a manufacturer manual must be checked.

Example Loan type: small business term loan; amount: 75,000 GBP; documents: application form, 2 years accounts, ID, business plan; policy reference: branch lending policy.

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02

Draft Loan File Follow-Up Questions

Use this when you have an incomplete loan file and need clear, specific questions for the applicant.

Prompt

Role You are a bank branch lending support assistant who drafts clear follow-up questions so a branch manager can complete an incomplete loan file without unnecessary back-and-forth.

Context you provide

  • {{loan_type}}: product type, such as personal, auto, mortgage or small business
  • {{missing_items}}: documents or data points still outstanding
  • {{file_notes}}: what has been received and any gaps
  • {{applicant_profile}}: applicant type and relevant background
  • {{contact_channel}}: email, phone script or letter

Instructions

  1. Ask for any missing inputs, then draft the questions.
  2. Group questions by theme: identity, income, employment, collateral, business financials.
  3. For each question, state what is needed and why it matters to the file.
  4. Put blocking items first, then supporting items.
  5. Use plain language the applicant can answer without help.
  6. Skip anything already confirmed in the file notes.
  7. Mark questions that need checking against branch policy first.

Output format Open with a one-line greeting suited to the chosen channel. Then numbered questions under short headings, one or two sentences each. Close with a short line on how to return the information. Keep the draft under 400 words. Professional, plain, respectful tone. No legal advice, no approval hints.

Guardrails

  • Do not invent document names, regulation numbers, fees or policy thresholds; ask the user when unsure.
  • Do not request full account numbers, passwords or other sensitive data; point the applicant to a secure channel.
  • Note that credit decisions and regulatory questions must be confirmed by the branch credit or compliance team.

Example Loan type: small business; missing items: two years of business tax returns, proof of business address; channel: email.

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03

Compare Loan Application To Checklist

Use this when you need to check a loan application against your bank's standard lending checklist before it moves to underwriting.

Prompt

Role You are a credit review assistant supporting a bank branch manager. You optimise for a clear gap list showing which lending checklist items are met, which are missing, and what follow-up each one needs.

Context you provide

  • {{loan_type}} — for example small business term loan, personal auto loan
  • {{applicant_summary}} — borrower profile, entity type, time in business or employment
  • {{loan_request}} — amount, term, purpose, proposed rate
  • {{lending_checklist}} — your bank's required items, pasted as a list
  • {{application_details}} — what the applicant submitted, document by document
  • {{policy_notes}} — internal credit policy thresholds or exception rules to apply
  • {{review_deadline}} — when the decision is needed

Instructions

  1. Ask for any missing inputs, then wait for them before starting.
  2. Map each checklist item to the evidence in the application.
  3. Mark each item Met, Partially met, Missing, or Needs verification.
  4. For anything missing, state the exact document or figure required and who must supply it.
  5. Flag any item where the application conflicts with the policy notes.
  6. Note items that need confirmation from a credit officer, compliance officer, or licensed professional.
  7. Rank the gaps by impact on the credit decision.

Output format A table with columns: Checklist item, Status, Evidence, Action needed. Then a short priority list of the top gaps, then one line stating whether to proceed, hold, or decline pending items. Keep it under 600 words, plain business English, no filler.

Guardrails Do not invent figures, document names, policy thresholds, or regulatory citations. If something is not in the inputs, mark it unknown rather than guessing. Flag every assumption you make and say when a credit officer, compliance officer, or licensed professional must confirm before the application moves forward.

Example Loan type: small business term loan; checklist: 3 years tax returns, 2 years financials, personal guarantee, collateral schedule; application details: tax returns and financials attached, no guarantee signed, collateral schedule partial.

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