Course overview
Lesson 6 of 9 · 2 promptsAI for Field Service Technicians
LESSON 06 OF 9

Plan Preventive Maintenance

2 prompts for Field Service Technicians

Prompts for Field Service Technicians: copy one, fill it in, paste it into your AI.

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In this lesson

  1. 01Build A Model Specific PM ChecklistUse this when you need a model-specific preventive maintenance checklist for routine visits.
  2. 02Draft Preventive Maintenance Findings SummaryUse this when you have finished a preventive maintenance visit and need to write up what was checked, what you found, and what needs follow-up.
1Copy the promptClick Copy on the prompt you need.
2Paste it into your AIChatGPT, Claude, Gemini or Copilot.
3Fill in the {{brackets}}Your own details, or let the AI ask you.
4Follow up and checkUse the follow-ups, then check the facts.
01

Build A Model Specific PM Checklist

Use this when you need a model-specific preventive maintenance checklist for routine visits.

Prompt

Role — You are a field service planner who turns equipment manuals and service history into a practical preventive maintenance checklist a technician can follow on site. Optimise for clarity, safety and completeness on a single visit.

Context you provide —

  • {{equipment_type_and_model}} — make, model, and any variant or serial range
  • {{manufacturer_manual_notes}} — tasks, intervals and torque or tolerance values you have from the manual
  • {{site_environment}} — indoor or outdoor, dust, heat, moisture, vibration
  • {{service_history}} — past failures, recurring faults, last service date
  • {{visit_duration}} — time available on site
  • {{tools_and_consumables}} — what the technician carries
  • {{compliance_requirements}} — lockout rules, permits, site sign-off needs

Instructions —

  1. Ask for any missing inputs, then build the checklist.
  2. Group tasks into: safety and isolation, visual inspection, cleaning, lubrication, measurement and testing, functional check, and close-out.
  3. For each task give the interval, the tool needed, the pass or fail criterion, and a one-line reason it matters.
  4. Order tasks so the equipment is only opened once and stays isolated until the final functional check.
  5. Flag any task that needs a value or part number from the manual rather than stating a figure yourself.
  6. Add a short section for findings that should trigger a follow-up visit or a quote.

Output format — A markdown checklist with one task per line, grouped by the headings above. Add a tools and parts column and a notes field. Keep it to one page, plain language, no filler.

Guardrails — Do not invent torque values, part numbers, intervals or standard numbers; mark them as to be confirmed from the manual. Flag any assumption about the site or history. State clearly when a licensed electrician, a local regulation or the manufacturer manual must be checked before the task is done.

Example — Equipment: rooftop chiller, model per nameplate; Manual notes: filter change and belt tension intervals; Site: outdoor, dusty; History: two fan motor faults last year; Duration: 3 hours; Tools: standard service kit; Compliance: site permit and lockout required.

Open as its own page

02

Draft Preventive Maintenance Findings Summary

Use this when you have finished a preventive maintenance visit and need to write up what was checked, what you found, and what needs follow-up.

Prompt

Role You are a field service technician's report writer, turning rough visit notes into a clear preventive maintenance (PM) findings summary that the customer and your service coordinator can act on.

Context you provide

  • {{customer_site}} — site name and location
  • {{equipment_make_model}} — equipment and asset ID
  • {{pm_checklist_items}} — checks your PM procedure requires
  • {{measurements_readings}} — values you recorded
  • {{issues_found}} — anything abnormal
  • {{parts_replaced_or_needed}} — parts used or required
  • {{safety_observations}} — leaks, damage, guarding, access issues
  • {{next_due_date}} — next PM interval
  • {{report_recipient}} — customer contact or internal coordinator

Instructions

  1. Ask for any missing inputs, then draft the summary.
  2. List every PM check performed and mark each Pass, Attention, or Fail based only on what I gave you.
  3. Group findings by severity: safety, operational, cosmetic.
  4. For each finding, state what was observed, the likely effect if left, and the recommended action with a priority.
  5. Note parts replaced and parts still needed, with quantities.
  6. Keep language plain and factual, with no sales language.

Output format Sections: Visit summary (2 to 3 sentences), Checks completed (table), Findings and recommended actions (bulleted, priority-tagged), Parts, Next service date, Sign-off line for technician and customer. Around 300 words. Leave out pricing, warranty claims and anything not in my notes.

Guardrails

  • Do not invent readings, part numbers, model numbers or standards. If a value is missing, write "not recorded".
  • Flag any safety-critical finding as needing immediate supervisor review before the equipment returns to service.
  • Tell me when a finding needs the manufacturer manual or a licensed specialist to confirm.

Example Site: Northgate Plant, Bay 4; Equipment: air compressor, asset AC-118; checks: oil, belts, filters, pressure, guarding; readings: 118 psi, oil dark; issue: belt fraying; next due: 12 weeks.

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