Course overview
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Priya's Thursday, Two Ways

8 lessons · 26 prompts

A day in the life of a Franchise Owner: what changes with these prompts.

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Priya, owner of two sandwich franchise locations in a mid-sized town.

Thursday starts at 6:40 a.m. at Priya's Riverside shop. Tuesday's sales were soft, two closers called out, and the walk-in cooler is humming louder than usual. She opens ChatGPT, pastes the sales numbers, and asks for a simple staffing plan and three talking points for the morning huddle.

Next she needs a weekend shift lead. She asks Claude to draft a job post and five interview questions that match the franchise's service standards. The draft is close, so she changes two questions and posts it before the lunch rush.

A one-star review about a soggy wrap is still sitting there from last night. Priya asks Gemini for a calm reply and three service recovery steps. Then she remembers the youth soccer tournament on Saturday and asks for three neighborhood posts that use the franchise's summer offer.

By 9 a.m. she has huddle notes, a job post, a review reply, and promo posts ready to schedule. The hour she would have spent on drafts goes to walking both stores and greeting the new hire on her first shift.

Before

  • Days run on sticky notes and memory
  • Hiring posts take three evenings
  • Reviews sit unanswered for a week
  • Marketing ideas stay in a notebook

After this course

  • Morning plan ready before first shift
  • Job posts drafted in one sitting
  • Reviews answered the same day
  • Local promos scheduled before the weekend

What you'll learn

  • Daily Numbers: Turn yesterday's sales into a staffing plan and huddle notes.
  • Hiring And Onboarding: Draft job posts, interview questions, and first-week training plans.
  • Inventory Planning: Forecast order needs and build a reorder list from usage.
  • Reviews And Complaints: Write calm replies and turn complaints into recovery steps.
  • Local Marketing: Plan neighborhood posts and adapt franchise offers to your area.
  • Brand And Audits: Turn standards and audit findings into checklists and reminders.
  • Money And Costs: Read statements, explain variances, and find savings that do not hurt service.
  • Equipment Triage: Describe problems, prepare vendor requests, and schedule maintenance.

How this course works

  1. 8 lessonsOne task of your job each, from daily sales and staffing to equipment and facilities triage.
  2. Ready-to-paste promptsCopy, fill in the parts in {{brackets}}, paste into ChatGPT, Claude or Gemini.
  3. Tick and completeTick the prompts you tried and mark each lesson complete.
  4. Get certifiedFinish and keep the prompts as your own library.