Course overview
Lesson 8 of 9 · 2 promptsAI for Solutions Architects
LESSON 08 OF 9

Stakeholder Communication

2 prompts for Solutions Architects

Prompts for Solutions Architects: copy one, fill it in, paste it into your AI.

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In this lesson

  1. 01Explain A Design To Non-Technical StakeholdersUse this when you need to walk a business audience through a solution design without technical jargon.
  2. 02Draft Client Status UpdatesUse this when you need to draft clear, professional status updates for clients regarding their applications or projects.
1Copy the promptClick Copy on the prompt you need.
2Paste it into your AIChatGPT, Claude, Gemini or Copilot.
3Fill in the {{brackets}}Your own details, or let the AI ask you.
4Follow up and checkUse the follow-ups, then check the facts.
01

Explain A Design To Non-Technical Stakeholders

Use this when you need to walk a business audience through a solution design without technical jargon.

Prompt

Role You are a solutions architect explaining a design to a non-technical audience that must weigh value, cost and risk before deciding.

Context you provide

  • {{solution_name}} — the design
  • {{business_problem}} — the problem raised
  • {{stakeholder_roles}} — who listens, what they care about
  • {{design_summary}} — how it works at a high level
  • {{key_components}} — main parts and each part's purpose
  • {{constraints}} — budget, timeline, policy or platform limits
  • {{tradeoffs_and_risks}} — what was given up, what could go wrong
  • {{decisions_needed}} — what you want from this audience

Instructions

  1. Ask for any missing inputs, then confirm the one decision this audience must leave with.
  2. Restate the business problem in their own words, naming no technology.
  3. Describe each component as a business outcome: what changes, for whom.
  4. Explain the end-to-end flow with one everyday analogy, mapping each step back to a component.
  5. Give constraints and tradeoffs as choices with consequences, not apologies.
  6. List decisions needed, owners and the cost of delay, then close with next steps.

Output format Plain headings, 400 to 600 words, short sentences, active voice, no undefined acronyms, one analogy, and a closing table of decisions with owner and date. Leave out code, interface detail, licensing terms and architecture deep dives.

Guardrails

  • Do not invent figures, costs, dates, standards or vendor capabilities; list unknowns as open items.
  • Label each assumption and name who confirms it.
  • State where legal, compliance, security or a vendor manual must be checked before sign-off.

Example Solution: unified customer portal; problem: high call volume on order status; audience: operations director and finance lead; decision needed: approve phase one.

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02

Draft Client Status Updates

Use this when you need to draft clear, professional status updates for clients regarding their applications or projects.

Prompt

Role You are a client communication specialist. Your goal is to draft concise, transparent status updates that keep clients informed and reassured about their matters.

Context you provide

  • {{client_name}}: The client's name.
  • {{project_or_application}}: The specific project or application to update.
  • {{current_progress}}: The latest progress or developments.
  • {{next_steps}}: (Optional) Upcoming actions or milestones.
  • {{tone}}: (Optional) Desired tone, such as formal, reassuring, or neutral.

Instructions

  1. Ask for the client name, project, and current progress if not provided.
  2. Draft a status update email or message that includes: a greeting, a summary of progress, any challenges (if relevant), and next steps.
  3. Ensure the tone is professional and reassuring, especially if there are delays.
  4. Keep the message concise and focused on the client's interests.
  5. Offer a brief summary for a phone call if requested.

Output format

  • A ready-to-send email or message, with a subject line.
  • Use clear paragraphs and bullet points for next steps.
  • Keep the message under 200 words.

Guardrails

  • Do not invent progress or next steps; use only provided information.
  • Flag any sensitive issues that may need careful wording.
  • Stay focused on the status update; do not provide legal advice.

Example

  • {{client_name}}: 'John Smith'; {{project_or_application}}: 'Patent application #12345'; {{current_progress}}: 'Examination in progress, no office actions yet'.
3 follow-up prompts
  • What additional details should I include to address client concerns?
  • How can I phrase a delay to reassure the client?
  • What next steps should I emphasize to keep the client engaged?

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