Course Preview

00:00 [ Music ] LOCKY MATTHEW-DICKINSON: Your team is overwhelmed, and repetitive employee questions and support requests are constantly coming in. What if you could build an intelligent agent that delivers accurate answers, uses your organization's knowledge, and automates common business processes without complex code? Let me introduce you to a course where you'll learn how

00:23 to tackle these real-world scenarios. I'm Locky, a Microsoft trainer specializing in workflow and architectural design. I'm here to take you through PL-7008: Create Agents in Microsoft Copilot Studio and give you a tour of what you can expect during the course. This course is my favorite way to show off how powerful agents can be for a range of different scenarios, big and small.

00:47 This intermediate-level course shows you how to design custom agents using Microsoft Copilot Studio's standard harness, where you can create conversations with topics, connect agents to generative AI and knowledge sources, whilst also adding workflows and integrations that help agents take action on your behalf. By the end of this course, you'll be able to design and build agents that hold meaningful conversations,

01:11 provide relevant responses from connected knowledge sources, and automate business processes through workflow integrations in a predictable and consistent manner. This course does include a hands-on lab where you build, configure, enhance, and deploy an agent in Microsoft Copilot Studio. You'll practice managing topics and conversations using generative AI, connecting data, and building workflows.

01:36 This course is perfect for those who are familiar with Microsoft Copilot Studio and want to learn more of the advanced techniques. A basic understanding of things like Microsoft Teams, as well as Microsoft Power Platform architecture and concepts, will also be helpful. If you've explored building business solutions, automating processes, or creating conversational experiences, you'll be well positioned to get the most

01:58 from this learning experience. There's no certification exam associated with this course. Instead, you'll have the opportunity to demonstrate your knowledge through an applied skills practice assessment associated with the course. This focuses on practical skills for building AI-powered agents and automating business processes. If you're looking to enhance your skills in Microsoft Copilot Studio,

02:20 this is the perfect course for you. You'll gain hands-on experience building AI-powered agents that answer questions, automate common tasks, and help people find information faster. By combining conversational AI, knowledge sources, and automation, you can create solutions that improve productivity and streamline business processes. You can take this course using our self-paced training materials or join one of our instructor-led sessions taught

02:45 by Microsoft trainers like me. Our instructor-led training is designed to suit all learning styles. Whether you prefer listening, visual engagement, or hands-on experience, we've got you covered. Microsoft trainers deliver classes using PowerPoint, demonstrations, and whiteboards while incorporating real-world experience in the classroom. You'll have lots of opportunities to engage and ask questions, ensuring a comprehensive

03:08 and interactive learning experience. This course shows how to design, build, and enhance agents in Microsoft Copilot Studio by combining instructions, conversations, and knowledge, ultimately creating an agent that can assist people by retrieving information, coordinating actions, and reducing friction across business processes. You are the most valuable resource an organization has.

03:31 Let's make the best use of your day. Ready to enroll? Check out the description below for more details. Thanks for watching. [ Music ]