AI for insurance

0:00 using AI in the real world and specifically the insurance industry it's been long regarded as the Holy Grail of customer service risk and operations management well there's still a long way to go but I'm going to be exploring aspects of insurance to find applicable use cases for today I want to create two real world scenarios one training material for your team or external Affiliates to help them understand your product and two a comparative product overview of two contents quties you sell or work with we're going to use custom gpts for repeatability and then package it up into a document the use case is solutioned using chat GPT the paid version we're going to be building a simple chat bot that uses your policy wording and develop training material for your staff your Brokers Affiliates and anybody else that might be interested all right remember you should always proofread outputs that have come from any AI tools don't just click it copy and paste and send it out that's not good good practice in especially in the risk industry all right um so today we're going to be creating training material of your policy wording I found some publicly available insurance policy

1:10 wordings that will work they're in PDF they're not formatted for GPT whatsoever and it will work for your company documentation so let's give it a go okay so what we're going to do is log into chat GPT sign up for the plus version if you haven't already got it and um you'll obviously be presented with a page like this so what we're going to do is go into our gpts and what we're going to do