Understanding generative AI

0:27 Hello, learners. Welcome back to the course on AI in human resource management. Today, we move to the seventh module, which is, in fact, a continuation of the previous module, where we are looking at innovation and human resource management. I am Dr. Abraham Cyril Issac. I'm an assistant professor at the School of Business, Indian Institute of Technology, Guwahati. Now, when you look into the previous module, I started like this. Look into AI or hear the buzzword AI or ML, for that matter.

0:27 What comes to your mind is ChatGPT. Now, we cannot imagine a world without ChatGPT—it has come to that extent. This is where the relevance of generative AI or GenAI becomes critical. Now, in this context, we have to understand that human resource management, how it evolves or how it is evolving in this dynamic. So, when you look specifically into the age of GenAI, what is GenAI? Let's start from that. What separates us from the initial models, or let's say, even there are some people who are not well-versed with GenAI.

1:29 They used to ask me, what is the difference between the previous models or normal search engines, etc.? What I will definitely try to incorporate here as a solution or answer to that question would be contextual learning. Now, when you look into GenAI, it has the ability to understand the context, based upon the context develop its responses, and has a continuous learning process. Now, this is what differentiates—this is what distinguishes GenAI from previous models. GenAI or GAI, as it is known now, involves using machine learning models to create new content such as it could be text, it could be audio, images, code and simulations based on a large data sets and the subsequent training.

2:31 When you are looking into Gen AI, you ask anything, there is a solution. And sometimes it has happened. If you have noticed, I don't know that chat GPT, let's say some of the responses you are getting previously were quite negative. If I can use the word substandard or maybe with respect to what you're expecting, it was not giving that output. Sometimes it again refurbishes or becomes more superior and gives you know some of the fantastic answers upon responses so it depends on the training that is being imparted the profile the logic or the data which it is trained in so when you look into gen ai we have to understand that it is something which has captured uh the the human mankind to a great extent and how human resource management will evolve during the era of gen ai is what the innovation and HR part that will be discussed today.

2:58 Now let's look into this in greater detail. When