Course overview
Start hereAI for Change Managers
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Priya's Wednesday, two ways

8 lessons · 26 prompts

A day in the life of a Change Manager: what changes with these prompts.

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Priya, a change manager for a regional health network.

Priya starts her Wednesday with a laptop full of meeting notes. Her health network is rolling out a new scheduling system to dozens of clinics. The notes are scattered across emails, a whiteboard photo, and a voice memo. She opens ChatGPT and uses the 'Assess Change Impact' prompt to turn the mess into a clear map of who is affected and how.

Next, she needs to tell clinic managers what is coming. She uses the 'Engage Stakeholders' prompt in Claude to draft a short FAQ and a message for night shift nurses. She edits the tone so it sounds like her, not a robot. She adds a line about parking for the early training sessions.

After lunch, Priya plans training for front desk staff. She uses the 'Plan Training Sessions' prompt in Gemini to build an outline with real scenarios, like a patient arriving without an appointment. Then she uses the 'Manage Resistance' prompt in ChatGPT to review a tense email from a clinic lead and prepare talking points for a difficult conversation.

By four o'clock, she has a draft plan, messages, and a training outline ready for review. She uses the time she won back to walk the clinic floor and talk with two team leads in person. Then she leaves on time for her daughter's soccer game.

Before

  • Notes scattered across three tools
  • Stakeholder emails pile up unanswered
  • Training plans built from scratch
  • Resistance feels personal and draining

After this course

  • A clear impact map in minutes
  • Messages ready for review by lunch
  • Training outline with real scenarios
  • Difficult talks feel prepared and calm

What you'll learn

  • Assess change impact: Turn scattered notes into a clear picture of who and what will be affected.
  • Engage stakeholders: Draft messages, FAQs, and feedback summaries that keep people informed and heard.
  • Develop change strategy: Shape and compare change strategy options before you commit to a rollout approach.
  • Plan training sessions: Design practical training outlines, objectives, and scenarios for the people adopting the change.
  • Manage resistance: Surface resistance themes, draft responses, and prepare managers for difficult conversations.
  • Monitor adoption progress: Create adoption surveys, interpret feedback, and explain progress to leaders.
  • Adjust implementation plans: Revise plans and prepare clear options when implementation needs to shift.
  • Document lessons learned: Capture lessons learned and build a reusable playbook for future changes.

How this course works

  1. 8 lessonsOne task of your job each, from assess change impact to document lessons learned.
  2. Ready-to-paste promptsCopy, fill in the parts in {{brackets}}, paste into ChatGPT, Claude or Gemini.
  3. Tick and completeTick the prompts you tried and mark each lesson complete.
  4. Get certifiedFinish and keep the prompts as your own library.