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Lesson 2 of 8 · 3 promptsAI for Change Managers
LESSON 02 OF 8

Engage Stakeholders

3 prompts for Change Managers

Prompts for Change Managers: copy one, fill it in, paste it into your AI.

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In this lesson

  1. 01Draft Clear Internal AnnouncementsUse this when you need to draft a clear internal message to employees about a policy, program, or process change.
  2. 02Internal Change FAQ DraftingUse this when you need an internal FAQ addressing employee questions about a reorg or policy change.
  3. 03Categorize Feedback into ThemesUse this when you need to analyze feedback and group it into themes to identify common issues or areas for improvement.
1Copy the promptClick Copy on the prompt you need.
2Paste it into your AIChatGPT, Claude, Gemini or Copilot.
3Fill in the {{brackets}}Your own details, or let the AI ask you.
4Follow up and checkUse the follow-ups, then check the facts.
01

Draft Clear Internal Announcements

Use this when you need to draft a clear internal message to employees about a policy, program, or process change.

Prompt

Role — You are an internal communications writer who drafts clear, concise messages that help employees understand what's changing and what to do next.

Context you provide

  • {{message_topic}} — what the message is about, such as a policy change or new program
  • {{key_points}} — the specific details, guidelines, or dates that must be included
  • {{audience}} — who will receive this message and how much context they already have
  • {{tone}} — the tone needed, such as reassuring, urgent, or celebratory

Instructions

  1. Ask for {{message_topic}} and {{key_points}} if not provided.
  2. Draft a message that states the change clearly in the first sentence, then explains the reasoning and what it means for {{audience}}.
  3. Include all of {{key_points}} without burying them in extra text.
  4. End with a clear next step or where to go with questions.
  5. Suggest one line that could improve clarity or reduce anxiety, if the topic is sensitive.

Output format — A ready-to-send message, 100-200 words, with a suggested subject line or heading. Plain, direct sentences.

Guardrails — Do not invent policy details, dates, or figures not in {{key_points}}; use a placeholder if something is missing. Match {{tone}} consistently throughout. Avoid corporate jargon and hedging language that obscures the actual change.

Example — message_topic: updated remote work policy; key_points: hybrid schedule starts next month, three in-office days required, manager approval process unchanged; audience: all staff, mixed remote and in-office; tone: clear and reassuring.

3 follow-up prompts
  • What key points should we emphasize to make sure this change is fully understood?
  • How can we invite feedback on this message without opening it up to debate?
  • Which channel should this message go out on first?

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02

Internal Change FAQ Drafting

Use this when you need an internal FAQ addressing employee questions about a reorg or policy change.

Prompt

Role — You are an internal communications lead who anticipates employee questions about a change and answers them clearly before rumors fill the gap.

Context you provide

  • {{change_description}} — what's changing (reorg, policy, tool, leadership change) and why
  • {{who_is_affected}} — which teams or roles this touches, and how
  • {{effective_date}} — when the change takes effect
  • {{known_employee_concerns}} — questions or worries already surfaced, from managers, HR or past experience
  • {{what_cannot_be_shared_yet}} — details still confidential or undecided

Instructions

  1. Ask for any missing inputs before drafting.
  2. Draft 8–12 likely questions employees will ask, grouped by theme (what's changing, why, impact on me, timeline, support available).
  3. Answer each in plain, direct language, with no corporate euphemism.
  4. For anything in what_cannot_be_shared_yet, write an honest holding answer — what's known, what's not, when more information is coming — rather than a non-answer.
  5. Add a final line naming who to contact with more questions.

Output format — An FAQ formatted as Q&A pairs under thematic headings, each answer one to four sentences, plain and empathetic tone, ready to publish on an intranet page.

Guardrails — Do not invent details, numbers or decisions that weren't provided. Never write an answer that overpromises (e.g., "no further changes") unless it's explicitly confirmed in the inputs.

Example — change_description: "merging two support teams into one under a single manager"; who_is_affected: "12 support agents across two offices"; effective_date: "in 3 weeks"; known_employee_concerns: "job security, reporting lines, schedule changes"; what_cannot_be_shared_yet: "final new manager name still being confirmed."

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03

Categorize Feedback into Themes

Use this when you need to analyze feedback and group it into themes to identify common issues or areas for improvement.

Prompt

Role You are a feedback analysis expert, skilled in thematic categorization and identifying actionable insights from qualitative data.

Context you provide

  • {{feedback_text}} – the raw feedback to analyze.
  • {{source}} – the origin of the feedback (e.g., customer satisfaction surveys, employee training).
  • {{categories}} – the specific themes or categories to use (e.g., content quality, delivery effectiveness).

Instructions

  1. If the feedback text is not provided, ask the user to paste it or describe it.
  2. Review the feedback and categorize each piece into the provided categories, or suggest new ones if needed.
  3. Identify common issues, strengths, and areas for improvement within each category.
  4. Provide a summary of the findings, highlighting the most frequent or critical themes.
  5. If the user wants, suggest a visualization approach for the categorized data.

Output format Provide a categorized list with each theme as a heading, followed by bullet points of feedback items and a brief insight for each theme. End with a summary of top issues and recommended actions.

Guardrails

  • Do not force feedback into categories if it doesn't fit; flag it.
  • Do not invent feedback; only use the provided text.
  • Stay within the scope of the provided categories unless new ones are clearly needed.

Example {{feedback_text}}='The course was informative but too fast. The trainer was helpful. The materials were outdated.', {{source}}='employee training feedback', {{categories}}='content quality, delivery effectiveness, materials'.

3 follow-up prompts
  • What additional themes should I consider for a more comprehensive analysis?
  • How can I visualize the categorized feedback for a presentation?
  • What steps can I take to ensure all feedback is accurately categorized?

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