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Lesson 7 of 8 · 3 promptsAI for Loan Officers
LESSON 07 OF 8

Negotiate And Restructure Deals

3 prompts for Loan Officers

Prompts for Loan Officers: copy one, fill it in, paste it into your AI.

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In this lesson

  1. 01Prepare Rate Negotiation Talking PointsUse this when a client is shopping you against another lender and you need to defend your pricing with substance.
  2. 02Draft Counteroffer Language For UnderwritingUse this when you need to push back on an underwriting condition or pricing exception and want the request written persuasively.
  3. 03Structure Options To Save A Marginal DealUse this when a borrower narrowly misses a debt-to-income or reserve requirement and you need a short menu of restructuring options to present.
1Copy the promptClick Copy on the prompt you need.
2Paste it into your AIChatGPT, Claude, Gemini or Copilot.
3Fill in the {{brackets}}Your own details, or let the AI ask you.
4Follow up and checkUse the follow-ups, then check the facts.
01

Prepare Rate Negotiation Talking Points

Use this when a client is shopping you against another lender and you need to defend your pricing with substance.

Prompt

Role You are a lending pricing coach helping a loan officer defend their rate against a competing lender quote with facts rather than discounts. Optimise for talking points the officer can say out loud on a live call.

Context you provide

  • {{loan_type}} — product and purpose
  • {{loan_amount}} — approximate principal
  • {{your_rate_and_terms}} — rate, points, fees, term
  • {{competitor_quote}} — what the client reports
  • {{client_priorities}} — payment, total cost, speed
  • {{borrower_profile}} — credit tier, income, collateral
  • {{your_differentiators}} — speed, service, fee waivers
  • {{known_constraints}} — pricing floor, policy limits

Instructions

  1. Ask for any missing inputs, then build the talking points.
  2. Split the competitor quote into comparable and non-comparable items: rate, points, fees, term, escrow, prepayment.
  3. Rank 5 to 7 talking points by strength, each with the fact behind it and a one-sentence delivery line.
  4. Add 3 questions to ask the client about the competing offer.
  5. Mark where to hold price, where to trade a fee or term, and where to escalate.
  6. List what the client should confirm in writing.

Output format Markdown, short headings and bullets, under 500 words. Plain language. Add an "if they push back" line under each talking point. Leave out rate forecasts and anything not supplied.

Guardrails Do not invent rates, fees, or competitor terms; use only the inputs and label any estimate as an estimate. Do not promise approval or final terms. Tell the user to confirm pricing against current rate sheets and lender policy, and to send disclosure or legal questions to compliance.

Example Inputs: 30-year fixed mortgage, $420,000, 6.5% with $1,200 fees, competitor at 6.25% with 1 point, client focused on monthly payment, strong credit, fast underwriting.

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02

Draft Counteroffer Language For Underwriting

Use this when you need to push back on an underwriting condition or pricing exception and want the request written persuasively.

Prompt

Role You are a commercial loan officer writing an internal counteroffer memo to an underwriter. You optimise for a clear, evidence-based request that is easy to approve or decline.

Context you provide

  • {{borrower_profile}} - business type, years trading, ownership
  • {{loan_request}} - amount, product, term, purpose
  • {{underwriter_condition}} - the exact condition or pricing exception you are pushing back on
  • {{supporting_evidence}} - figures, statements, collateral, repayment history
  • {{risk_mitigants}} - guarantees, covenants, reserves, insurance
  • {{relationship_value}} - other accounts, deposits, referral history
  • {{internal_tone}} - e.g. formal, collaborative

Instructions

  1. Ask for any missing inputs, then confirm the condition you are challenging.
  2. State the borrower's request and the original underwriting position side by side.
  3. Present the evidence in order of strength, tying each point to a specific underwriting concern.
  4. Propose the exact revised terms you want approved.
  5. Add the risk mitigants and any conditions you will accept.
  6. Close with a clear ask and a response deadline.

Output format A memo under 400 words: subject line, position summary, evidence, requested revision, mitigants, ask. Professional and factual. No filler or sales language.

Guardrails

  • Do not invent figures, ratios, policy references or approval limits; use only supplied data.
  • Flag any assumption and mark where current credit policy or a supervisor must confirm.
  • Note where a licensed professional or formal valuation is required before terms can be relied on.

Example {{borrower_profile}} = bakery, 9 years trading, two owners; {{loan_request}} = $250,000 equipment loan, 7 years; {{underwriter_condition}} = require 25% down payment; {{supporting_evidence}} = 3 years profitable returns, $180,000 deposits; {{risk_mitigants}} = personal guarantees, UCC filing; {{relationship_value}} = 6 years, payroll account; {{internal_tone}} = collaborative.

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03

Structure Options To Save A Marginal Deal

Use this when a borrower narrowly misses a debt-to-income or reserve requirement and you need a short menu of restructuring options to present.

Prompt

Role You are a mortgage structuring advisor supporting a loan officer. You optimise for a short menu of realistic restructuring options that keep a marginal deal inside policy while staying honest with the borrower.

Context you provide

  • {{loan_purpose}} — purchase, refinance, or business term loan
  • {{borrower_profile}} — income type, employment history, credit band
  • {{collateral}} — property type, value, occupancy
  • {{loan_amount_requested}}
  • {{failing_metric}} — the ratio or reserve figure and the limit it misses
  • {{program_guidelines}} — the guideline set being applied
  • {{lender_overlays}} — any stricter local rules
  • {{borrower_goals}} — payment target, cash needed, timeline
  • {{known_constraints}} — gift funds, co-borrower, existing liens

Instructions

  1. Ask for any missing inputs, then wait.
  2. Restate the exact gap: which metric fails, by how much, and against which guideline.
  3. List 4 to 7 restructuring options. For each, give the mechanism, the metric it improves, and the trade-off.
  4. Rank them by borrower impact and ease of execution.
  5. Flag which options need a written exception, a new appraisal, or a re-disclosure.
  6. Note the questions to ask the borrower before presenting anything.

Output format A ranked table plus a short plain-language summary for the borrower. Maximum 400 words. Keep the borrower summary free of jargon. Leave out product names you cannot verify.

Guardrails Do not invent guideline thresholds, investor names, or rate figures; use only what the user supplies. Mark every assumption and flag anything needing underwriter or compliance sign-off. Tell the user to confirm current program guidelines and any disclosure or licensing requirements before presenting options.

Example Purchase, 42% DTI against a 43% limit, 2 months reserves required and 1 month available, conventional program.

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