Course overview
Start hereAI for Online Sellers
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Priya's Thursday, two ways

8 lessons · 23 prompts

A day in the life of an Online Seller: what changes with these prompts.

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Priya, an online seller running a small home goods shop across two marketplaces.

Priya starts Thursday with a dozen orders and a supplier spec sheet for ceramic planters. She opens ChatGPT and uses the Product Listing Drafts prompt. She pastes the facts: matte white, 6 inch, drainage hole, 2.1 pounds. The draft gives her a title and bullet points she can edit before breakfast.

A buyer asks if a planter can be returned after potting. Priya opens Claude and uses the Customer Service Replies prompt. She adds her policy: returns accepted within 30 days if unused, buyer pays return shipping. Claude drafts a calm reply, and Priya changes one line to sound warmer.

She notices planter sales rising, so she opens Gemini and uses the Inventory Restock Planning prompt. She enters last month's orders, current stock of 18, and a supplier lead time of 10 days. Gemini suggests a reorder range and a simple tracker. She orders 40 units and notes the reorder date.

One package to Portland is delayed because of a carrier backlog. Priya uses the Shipping and Delivery Communication prompt in ChatGPT to write a short buyer update and a shop announcement. By 3 p.m., orders are packed, messages are answered, and restock is planned. She uses the extra hour to walk her dog and test a new product photo setup.

Before

  • Tabs open, messages piling up
  • Listings half-written, no clear plan
  • Stock guesses made late at night
  • Buyer replies take too long

After this course

  • Listings drafted before coffee
  • Calm replies sent in minutes
  • Restock plan ready on time
  • Afternoons free for packing and family

What you'll learn

  • Product listings: Turn supplier specs and product facts into a ready-to-edit marketplace listing.
  • Better descriptions: Improve existing listing copy for search visibility, marketplace fit, and customer appeal.
  • Buyer replies: Draft clear, calm replies for buyer questions, returns, refunds, and public reviews.
  • Restock planning: Use sales patterns and supplier details to plan reorders and simple stock tracking.
  • Shipping messages: Prepare buyer-facing messages and comparisons for shipping timelines, customs, and carrier choices.
  • Sales review: Turn raw sales numbers into trends, problem products, and practical next steps.
  • Policy help: Understand marketplace rules and prepare factual responses when listings run into trouble.
  • Store admin: Handle supplier issues and organize the behind-the-scenes admin work of running a store.

How this course works

  1. 8 lessonsOne task of your job each, from product listing drafts to supplier and store admin.
  2. Ready-to-paste promptsCopy, fill in the parts in {{brackets}}, paste into ChatGPT, Claude or Gemini.
  3. Tick and completeTick the prompts you tried and mark each lesson complete.
  4. Get certifiedFinish and keep the prompts as your own library.