Course overview
Start hereAI for Small Business Owners
START HERE

Nadia's Monday, two ways

8 lessons · 26 prompts

A day in the life of a Small Business Owner: what changes with these prompts.

Track progress as a member

Nadia, owner of a small bakery and cafe.

Monday at 6:40 a.m., Nadia unlocks the bakery and starts the coffee. Her inbox has a customer asking about a gluten-free birthday cake, a complaint about a late online order, and three supplier emails. She opens ChatGPT and uses the Customer Inquiry Replies prompt. She pastes the messages with names removed and asks for warm, simple replies. In ten minutes, the drafts are ready for her to check and send.

At 9 a.m., she uses Claude for Daily Admin Tasks. She asks it to summarize the supplier emails and make a to-do list for the day. It separates the flour order, the butter delivery, and a city form that is due Friday. She checks the dates, signs the form, and replies to the suppliers.

After lunch, Nadia uses Gemini for Cash Flow Planning. She lists upcoming bills, two large orders, and a slow week. It helps her see a small gap and drafts a friendly reminder to an office client with an unpaid invoice. Then she uses the Inventory And Suppliers prompt to plan a flour and butter restock for the weekend rush and compare two supplier emails.

By 3 p.m., she has answered customers, ordered supplies, and mapped the week. She leaves early to pick up her daughter, walks to the park, and does not think about the bakery for an hour. That is what the time won back looks like.

Before

  • Days disappear into urgent small tasks
  • Inbox feels like a second job
  • Money worries sit in the background
  • Never enough time to plan ahead

After this course

  • Mornings start with a clear plan
  • Customer replies go out fast
  • Cash gaps show up early
  • Home for dinner most nights

What you'll learn

  • Customer Replies: Draft clear, friendly answers to questions, complaints, and follow-ups.
  • Daily Admin: Sort, summarize, and draft routine admin work so you can get back to the business.
  • Marketing Drafts: Create social posts, emails, and offers for a promotion without starting from a blank page.
  • Cash Flow: Build simple forecasts, spot gaps, and write payment reminders to keep money moving.
  • Hiring And Training: Write job ads, interview questions, and training plans to bring on and ramp up staff.
  • Inventory And Suppliers: Plan restocks, compare supplier options, and write clear messages to keep shelves stocked.
  • Report Insights: Turn profit and loss, expense, and sales reports into plain-English insights and questions.
  • Strategy And Compliance: Draft growth plans, check obligations, and prepare compliance tasks before deadlines.

How this course works

  1. 8 lessonsOne task of your job each, from customer inquiry replies to strategy and compliance.
  2. Ready-to-paste promptsCopy, fill in the parts in {{brackets}}, paste into ChatGPT, Claude or Gemini.
  3. Tick and completeTick the prompts you tried and mark each lesson complete.
  4. Get certifiedFinish and keep the prompts as your own library.