Introduction

0:27 Hello learners, welcome back to the course on AI in Human Resource Management. We move to the next lecture in this module. We'll be looking into using AI to enhance employee experience. We have looked into HR chatbots, technological innovations specific to AI that are helping human resource management as a whole domain. We see how it has turned subjectivity into objectivity. Today, we look into something which is more of a certain experience—how employee engagement can be enhanced or how AI is making a change in the employee experience domain.

1:00 I'm Dr. Abraham Cyril Issac. I'm an assistant professor at the School of Business, Indian Institute of Technology, Guwahati. Now, when you look into employee experience specifically, let's understand what we mean by employee experience. We will track down the evolution of that. If you look into the initial work culture, there was no significance or importance