Video course · 10 chapters · 21 min · certificate
Part 36 - Using AI in Enhancing Employee Experience
Use AI to improve employee experience: how EX evolved, what it covers, why it matters for retention, technology at work, personalisation and learning, wellness and feedback tools, HR process automation and its challenges, future trends and why AI augments rather than replaces.
What you'll learn
- Define employee experience
- Explain why EX drives retention
- Use AI for personalised support and learning
- Apply wellness and recognition tools
- Automate onboarding and offboarding
- Anticipate future EX trends
Chapters
10 chapters · 20:34-
1:16
01Intro Members
Introduction
Employee experience.
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1:11
02History Members
Evolution of employee experience
From machines to people.
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3:25
03Concepts Members
Defining employee experience
Every interaction.
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1:25
04Value Members
Importance of employee experience
Retention.
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2:27
05Tech Members
Technology in the workplace
Streamlining.
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1:25
06Personalisation Members
Personalisation and learning
Tailored resources.
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1:26
07Wellbeing Members
Wellness and feedback tools
Recognition and wellness.
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2:42
08Automation Members
Process automation and challenges
On/offboarding.
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3:00
09Future Members
Future trends
Hybrid and hyper-personalisation.
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2:17
10Wrap-up Members
Conclusion
Augment, don't replace.
Jobs this course suits
Our AI checked this course against 500 jobs; these get the most out of it. Each job links to its learning path.