Course overview
Start hereAI for Internal Communications Managers
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Priya's Wednesday, Two Versions

8 lessons · 25 prompts

A day in the life of an Internal Communications Manager: what changes with these prompts.

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Priya, an internal communications manager at a mid-sized logistics company.

Priya's Wednesday starts with a long to-do list. She has a newsletter item about a new break room, a town hall coming up, and a survey to review. Before AI, she would have spent the morning staring at a blank screen. Now she opens ChatGPT and uses a prompt from the Drafting Employee News lesson. She types: "Turn these notes into a friendly newsletter item: free coffee, new fridge on the third floor, please clean up after yourself." The AI gives her a warm draft in seconds. She edits it to add a photo of the new space.

Next, she needs to share the same news on the intranet, by email, and in Slack. She uses the Intranet And Channels lesson. She asks Claude to adapt the newsletter item into a short intranet post, a brief email with a clear subject line, and a casual Slack message. She copies the details about the third floor and the coffee. Each version takes her a minute to tweak.

After lunch, she uses the Town Halls And Meetings lesson to prepare for next week's all-hands. She gives Gemini the agenda topics: quarterly results, a safety update, and new hires. The AI helps her draft talking points for the CEO and a follow-up email for employees who miss the meeting. She checks the safety update against the official notes.

Later, she uses the Measure And Improve lesson. She has a short survey about the newsletter. She asks ChatGPT to summarize the feedback and suggest one change. It comes back with 'add more photos.' She agrees. By 4:30, she is done. She leaves on time, picks up her daughter from soccer practice, and takes a walk before dinner.

Before

  • Inbox never empty.
  • Drafts pile up.
  • Meetings run long.
  • Always behind.

After this course

  • First drafts done fast.
  • Messages fit each channel.
  • Feedback turned into action.
  • Home on time.

What you'll learn

  • Drafting Employee News: Turn raw updates into clear, engaging employee newsletter copy.
  • Intranet And Channels: Create and adapt content for the intranet, email, Slack, and other internal channels.
  • Town Halls And Meetings: Plan, script, and follow up on town halls and all-hands meetings.
  • Communication Plans: Build structured communication plans with audiences, messages, and timelines.
  • Leadership Alignment: Shape messages that reflect leadership priorities and prepare leaders for employee questions.
  • Crisis And Sensitive Comms: Draft timely, careful messages and FAQs during disruptions or sensitive changes.
  • Measure And Improve: Interpret engagement feedback and turn metrics into clear recommendations.
  • Policies And Admin: Simplify policies, manage requests, and keep communication workflows organized.

How this course works

  1. 8 lessonsOne task of your job each, from drafting employee news to policies and admin.
  2. Ready-to-paste promptsCopy, fill in the parts in {{brackets}}, paste into ChatGPT, Claude or Gemini.
  3. Tick and completeTick the prompts you tried and mark each lesson complete.
  4. Get certifiedFinish and keep the prompts as your own library.