Introduction

0:27 Hello learners, welcome back to the course on AI in human resource management. Today, we move to the second lecture of the fifth module. We'll look into performance management. What is the role of AI in performance management, specifically performance appraisal? I'm Dr. Abraham Cyril Issac. I'm an assistant professor at the School of Business, Indian Institute of Technology, Guwahati. Now, when you look into any particular organization, the performance of the individuals or the employees is vital. And this happens to be one of the most objective measures you can get in an organization.

1:01 Whatever is said and done, you cannot actually say that his leadership is X amount or his ability to lead a workforce is this much percentage. You cannot objectify that. You cannot have a You cannot have an objective score associated with that. But when it comes to performance, there are clear-cut appraisal methods. There are clear-cut metrics which help in analyzing, measuring, and getting an outcome of the performance of a particular employee. So this is where AI can really help because technology, specifically artificial intelligence, can have.

1:33 Or it can add an edge to the objectivity associated with performance appraisal. So let's understand performance appraisal first. Then we'll look into the key aspects surrounding AI and performance management. Then we'll look into what the significant tools are that are already in application with respect to performance appraisal. What are some of the critical software I'll give you some demos of that, and finally, we'll look into the benefits that AI actually brings with respect to performance appraisal, and finally, we'll conclude with the challenges.

2:03 That will be the agenda for the day. Let's look into that. Let's understand what performance appraisal is first. When you look into performance appraisal, it's a systematic evaluation process. There's no doubt about that. But when