Certification: Copilot Memory Specialist

What it certifies

This certification confirms that you understand how Copilot memory works and can deliberately shape it. You can trigger explicit memory updates, analyze and apply tone and style, manage stored memories, use temporary chat for memory-free sessions, and apply custom instructions to control Copilot's behavior.

Skills you prove

• Explain how Copilot memory differs from retraining the underlying model
• Trigger explicit memory updates using phrases like "please remember"
• Analyze email tone and style to create a consistent personal or brand voice
• Manage, update, and remove stored memories in personalization settings
• Use temporary chat for memory-free or sensitive conversations
• Shape Copilot's overarching behavior with custom instructions

Who it is for

This certification is ideal for professionals who use Microsoft Copilot regularly and want it to sound like them, teams adopting Copilot for consistent communication, and anyone concerned with managing what Copilot retains. It is also valuable for IT trainers and productivity leads guiding others in responsible Copilot use.

How the exam works

The exam is multiple choice and draws from all five course lessons. You will answer 20 questions, with 4 questions per lesson, covering memory fundamentals, tone analysis, memory management, temporary chat and security, and custom instructions. A passing score of 80% or higher earns the certification, and you may retake the exam as needed.