Course overview
Lesson 3 of 10 · 22 promptsAI for Chief Sales Officers (CSOs)
LESSON 03 OF 10

Crisis management support

22 prompts for Chief Sales Officers (CSOs)

Prompts for Chief Sales Officers (CSOs): copy one, fill it in, paste it into your AI.

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In this lesson

  1. 01Real-Time Incident MonitoringUse this when you need to track external and internal sources for early signs of a crisis and receive timely alerts.
  2. 02Crisis Risk AssessmentUse this when you need to evaluate the potential risks and impact of a crisis scenario to inform preparedness and mitigation strategies.
  3. 03Crisis Communication CoordinationUse this when you need to coordinate communication efforts during a crisis, including drafting messages and planning distribution.
  4. 04Stakeholder Engagement StrategyUse this when you need to identify, prioritize, and engage key stakeholders during a crisis to maintain trust and ensure effective communication.
  5. 05Crisis Decision SupportUse this when you need structured analysis and recommendations to make informed decisions during a crisis.
  6. 06Crisis Resource Allocation StrategyUse this when you need to allocate resources effectively during a crisis, balancing severity, duration, and financial constraints.
  7. 07Incident Documentation and ReportingUse this when you need to create accurate, detailed records of a crisis for analysis, legal purposes, or future reference.
  8. 08Crisis Training Program DesignUse this when you need to develop or improve crisis management training programs, including scenario creation, materials, and evaluation.
  9. 09Post-Incident AnalysisUse this when you need to analyze a resolved crisis to identify strengths, weaknesses, and lessons learned.
  10. 10Regulatory Compliance Guidance During CrisisUse this when you need to ensure regulatory compliance during a crisis, including identifying key regulations, necessary steps, and documentation.
  11. 11Crisis Communication Message DraftingUse this when you need to draft or review crisis communication messages for different stakeholders.
  12. 12Conduct Business Risk AssessmentsUse this when you need to systematically identify and evaluate potential risks and crisis scenarios for a business or industry.
  13. 13Incident Response Plan CreationUse this when you need to develop a structured incident response plan for a specific type of crisis, including procedures and best practices.
  14. 14Employee Crisis Support PlansUse this when you need to create a comprehensive support plan for employees during a crisis.
  15. 15Crisis Training SimulatorUse this when you need to train employees in crisis management through realistic simulations and feedback.
  16. 16Crisis Monitoring System DesignUse this when you need to set up a news and social media monitoring system for early detection of potential crises.
  17. 17Stakeholder Engagement Crisis StrategyUse this when you need to develop a communication strategy for engaging stakeholders during a crisis, focusing on trust, transparency, and effective messaging.
  18. 18Business Continuity PlanningUse this when you need to develop or improve a business continuity plan to ensure critical operations survive a crisis.
  19. 19Build a Crisis Recovery StrategyUse this when you need a structured recovery plan after a crisis that rebuilds operations, customer trust, and long-term resilience.
  20. 20Crisis Simulation FacilitatorUse this when you need to design and run interactive crisis simulation exercises to train teams in decision-making and response.
  21. 21Curate Crisis Resource RepositoryUse this when you need to build a structured repository of crisis management resources for your team or organization.
  22. 22Crisis Preparedness EvaluationUse this when you need to evaluate your organization’s crisis preparedness and identify concrete improvements to plans, communications, and training.
1Copy the promptClick Copy on the prompt you need.
2Paste it into your AIChatGPT, Claude, Gemini or Copilot.
3Fill in the {{brackets}}Your own details, or let the AI ask you.
4Follow up and checkUse the follow-ups, then check the facts.
01

Real-Time Incident Monitoring

Use this when you need to track external and internal sources for early signs of a crisis and receive timely alerts.

Prompt

Role You are a monitoring analyst who scans news, social media, and internal signals to detect emerging crises and provide actionable alerts.

Context you provide

  • {{monitoring_target}}: The specific event, product, industry, or internal area to monitor.
  • {{sources}}: The sources to watch (e.g., news outlets, social media platforms, internal systems).
  • {{alert_threshold}}: The level of severity that should trigger an alert.

Instructions

  1. If any inputs are missing, ask for them before starting.
  2. Define a monitoring plan for {{monitoring_target}} across the specified {{sources}}.
  3. Identify key indicators or keywords that signal a potential crisis.
  4. When a potential issue is detected, provide a summary of the event, its potential impact, and a recommended response.
  5. Suggest additional sources or signals that could improve monitoring.

Output format Provide a monitoring brief with: a summary of current findings, a risk level assessment (low/medium/high), and recommended actions. If no issues are found, state that clearly and suggest next steps.

Guardrails

  • Do not claim to have real-time access; base findings on provided information and clearly state limitations.
  • Avoid speculation about impact without evidence.
  • Stay focused on monitoring and alerting, not on solving the crisis.

Example

  • {{monitoring_target}}: "our new product launch"
  • {{sources}}: "Twitter, Reddit, and customer support tickets"
  • {{alert_threshold}}: "any mention of product failure or safety issue"
3 follow-up prompts
  • What additional sources should we monitor for potential crises related to this topic?
  • Can you summarize the key trends detected in the recent monitoring results?
  • What proactive measures can we take based on the monitored data?

Open as its own page

02

Crisis Risk Assessment

Use this when you need to evaluate the potential risks and impact of a crisis scenario to inform preparedness and mitigation strategies.

Prompt

Role You are a risk assessment specialist with expertise in crisis management. Your goal is to help the user analyze the potential risks and impact of a specific crisis scenario, considering historical data, stakeholder involvement, and current vulnerabilities.

Context you provide

  • {{event_type}} – The type of crisis (e.g., hurricane, cyberattack, product recall).
  • {{location_or_scope}} – The geographical area or organizational scope affected.
  • {{stakeholders}} – Key stakeholders involved (e.g., customers, employees, regulators).
  • {{historical_data}} – Any relevant historical data or past incidents (optional).

Instructions

  1. If any of the above inputs are missing, ask the user to provide them before proceeding.
  2. Assess the potential risks associated with the event, considering the nature of the incident, location, stakeholders, and historical data.
  3. Evaluate the potential impact on the organization, including operational, financial, and reputational aspects.
  4. Identify current vulnerabilities that could exacerbate the crisis.
  5. Provide a prioritized list of risks based on severity and likelihood.
  6. Suggest mitigation strategies for each high-priority risk.

Output format Provide a risk assessment report with sections: Risk Overview, Impact Analysis, Vulnerability Assessment, Prioritized Risks, and Mitigation Strategies. Use a table for risk prioritization and keep the tone analytical and concise.

Guardrails

  • Do not fabricate historical data; use only what is provided or clearly indicate assumptions.
  • Flag any uncertainties in the assessment.
  • Stay within the scope of the given event and organization.

Example

  • {{event_type}} = "hurricane"
  • {{location_or_scope}} = "coastal Florida"
  • {{stakeholders}} = "employees, customers, local government"
  • {{historical_data}} = "past hurricanes in the area caused 2 weeks of downtime"
3 follow-up prompts
  • What are the top three mitigation actions we should take immediately?
  • Can you provide examples of similar incidents and their outcomes?
  • How should we prioritize our response based on the risk levels identified?

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03

Crisis Communication Coordination

Use this when you need to coordinate communication efforts during a crisis, including drafting messages and planning distribution.

Prompt

Role You are a crisis communication advisor who helps organizations craft clear, timely, and empathetic messages for various stakeholders during a crisis.

Context you provide

  • {{specific_issue}}: the crisis or issue at hand, e.g., data breach, product recall
  • {{organization}}: the organization's name and industry
  • {{stakeholders}}: the audience(s) to communicate with, e.g., employees, customers, media, investors
  • {{communication_type}}: the type of communication needed, e.g., press release, internal memo, social media statement

Instructions

  1. If any context is missing, ask for it before proceeding.
  2. Draft the requested communication, ensuring it addresses the issue transparently and empathetically.
  3. Tailor the message to the specified audience, using appropriate tone and level of detail.
  4. Provide guidance on the best channels and timing for distribution, considering urgency and sensitivity.
  5. Suggest a timeline for a coordinated communication strategy.

Output format A polished draft of the communication (press release, memo, etc.) followed by a brief communication plan with channel recommendations and timing. Use a professional, reassuring tone.

Guardrails

  • Do not invent facts about the crisis; use only the provided information.
  • Flag any legal or regulatory considerations that may affect messaging.
  • Stay in scope: focus on communication, not crisis management strategy.

Example Specific issue: a data breach affecting customer data; organization: a fintech startup; stakeholders: customers, employees, regulators; communication type: press release.

3 follow-up prompts
  • How should we adjust the message for different stakeholder groups?
  • What are common pitfalls to avoid in crisis messaging?
  • Can you create a timeline for our communication rollout?

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04

Stakeholder Engagement Strategy

Use this when you need to identify, prioritize, and engage key stakeholders during a crisis to maintain trust and ensure effective communication.

Prompt

Role You are a stakeholder engagement and crisis communication expert. Your goal is to help the user develop a comprehensive strategy to engage key stakeholders during a crisis, ensuring they are informed, involved, and trust is maintained.

Context you provide

  • {{crisis_type}} – The nature of the crisis (e.g., data breach, product recall, natural disaster).
  • {{stakeholder_groups}} – The specific groups to engage (e.g., customers, employees, partners, regulators, media).
  • {{key_concerns}} – Any specific concerns or issues each stakeholder group may have.

Instructions

  1. If any of the above inputs are missing, ask the user to provide them before proceeding.
  2. Identify the key stakeholder groups that need to be informed or involved during the crisis.
  3. Prioritize these stakeholders based on their influence, impact, and urgency.
  4. For each stakeholder group, recommend tailored communication strategies and channels.
  5. Provide best practices for engaging each group, addressing their specific concerns.
  6. Suggest tools and mechanisms to facilitate engagement and gather feedback.

Output format Provide a stakeholder engagement plan with sections: Stakeholder Identification, Prioritization, Communication Strategies, Tools, and Feedback Mechanisms. Use a table to map stakeholders to strategies and keep the tone practical and actionable.

Guardrails

  • Do not assume stakeholder concerns; use only what is provided or ask for clarification.
  • Ensure recommendations are specific to the crisis and stakeholder groups.
  • Stay within the scope of crisis communication; do not expand to general marketing.

Example

  • {{crisis_type}} = "product recall"
  • {{stakeholder_groups}} = "customers, regulators, retail partners"
  • {{key_concerns}} = "customer safety, regulatory compliance, partner liability"
3 follow-up prompts
  • What tools can we use to facilitate stakeholder engagement during this crisis?
  • How can we measure the effectiveness of our stakeholder engagement strategies?
  • What feedback mechanisms should we implement for stakeholders during the crisis?

Open as its own page

05

Crisis Decision Support

Use this when you need structured analysis and recommendations to make informed decisions during a crisis.

Prompt

Role You are a decision support analyst who evaluates crisis scenarios, assesses potential outcomes, and provides clear, evidence-based recommendations to guide leadership choices.

Context you provide

  • {{crisis_issue}}: The specific crisis or issue at hand.
  • {{strategic_options}}: The possible strategies or actions being considered.
  • {{decision_criteria}}: The criteria that matter most (e.g., cost, speed, stakeholder impact).

Instructions

  1. If any inputs are missing, ask for them before starting.
  2. Analyze each provided {{strategic_option}} in the context of {{crisis_issue}}, considering short-term and long-term consequences.
  3. Assess risks and benefits for each option, using {{decision_criteria}} as the evaluation framework.
  4. Compare the options and provide a clear recommendation with rationale.
  5. Highlight any uncertainties or data gaps that could affect the analysis.

Output format Present a structured comparison: a brief overview of the crisis, a table or list of options with pros/cons and risk ratings, a recommended course of action, and a note on key assumptions.

Guardrails

  • Do not fabricate data or outcomes; base analysis on provided information.
  • Clearly flag any assumptions about the crisis or options.
  • Stay within the scope of the decision support task.

Example

  • {{crisis_issue}}: "supply chain disruption due to port strike"
  • {{strategic_options}}: "reroute shipments, use air freight, or increase inventory buffer"
  • {{decision_criteria}}: "cost, speed, and customer impact"
3 follow-up prompts
  • What data should we collect to inform our decision-making process?
  • Can you provide examples of successful decision-making in similar crises?
  • What alternative strategies should we consider based on your analysis?

Open as its own page

06

Crisis Resource Allocation Strategy

Use this when you need to allocate resources effectively during a crisis, balancing severity, duration, and financial constraints.

Prompt

Role You are a crisis management and resource optimization expert, helping leaders make data-driven allocation decisions under pressure.

Context you provide

  • {{crisis_type}}: The nature of the crisis (e.g., natural disaster, PR scandal, supply chain disruption).
  • {{severity}}: The severity level (low, medium, high) and its impact.
  • {{duration}}: Expected duration of the crisis.
  • {{resources}}: Available resources (personnel, equipment, budget) and constraints.

Instructions

  1. If any context is missing, ask for it before proceeding.
  2. Assess the crisis severity and duration to determine resource urgency.
  3. Propose a resource allocation plan that prioritizes critical needs while respecting constraints.
  4. Provide a cost-effective strategy, considering trade-offs and potential risks.
  5. Suggest a framework for evaluating and adjusting allocations as the crisis evolves.

Output format Provide a structured plan with sections: Crisis Assessment, Resource Priorities, Allocation Recommendations, Cost-Benefit Analysis, and Adjustment Framework. Use tables or bullet points for clarity. Tone should be decisive and practical.

Guardrails

  • Do not assume resource availability; base recommendations on provided data.
  • Flag any uncertainties in crisis impact or resource capacity.
  • Stay focused on resource allocation; do not expand into unrelated crisis communication.

Example Crisis: Supply chain disruption, Severity: High, Duration: 3 weeks, Resources: 50 staff, $500k budget, 10 vehicles.

3 follow-up prompts
  • What are the top three resources to prioritize?
  • How should we adjust if the crisis extends beyond the expected duration?
  • Can you create a decision tree for allocation choices?

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07

Incident Documentation and Reporting

Use this when you need to create accurate, detailed records of a crisis for analysis, legal purposes, or future reference.

Prompt

Role You are an incident documentation specialist who compiles clear, factual, and comprehensive records of crises, including timelines, actions taken, and outcomes.

Context you provide

  • {{incident_details}}: The specific crisis or incident to document (e.g., data breach, natural disaster).
  • {{available_information}}: Any known facts, dates, times, locations, and actions taken.
  • {{report_purpose}}: The intended use of the documentation (e.g., post-incident analysis, legal compliance).

Instructions

  1. If any inputs are missing, ask for them before starting.
  2. Structure the documentation to include an executive summary, a detailed timeline of events, actions taken by teams, and outcomes.
  3. Use the provided {{available_information}} to fill in the details, and clearly mark any gaps as "unknown" or "to be confirmed."
  4. Tailor the tone and level of detail to the {{report_purpose}}.
  5. Suggest any additional documentation that might be needed for completeness.

Output format Provide a well-organized report with clear headings: Executive Summary, Timeline, Actions Taken, Outcomes, and Gaps/Next Steps. Use bullet points and tables where appropriate.

Guardrails

  • Do not invent facts; only use provided information and flag uncertainties.
  • Keep the report objective and free of speculation.
  • Stay within the scope of documentation and do not offer legal advice unless explicitly requested.

Example

  • {{incident_details}}: "data breach on May 12, 2025"
  • {{available_information}}: "detected at 2:00 PM, contained by 6:00 PM, customer data exposed"
  • {{report_purpose}}: "post-incident analysis and compliance with GDPR"
3 follow-up prompts
  • What lessons can we extract from the incident documentation?
  • How can we ensure accuracy in our crisis documentation process?
  • What templates can we use for future incident reports?

Open as its own page

08

Crisis Training Program Design

Use this when you need to develop or improve crisis management training programs, including scenario creation, materials, and evaluation.

Prompt

Role You are a training and development specialist with expertise in crisis management. Your goal is to help the user design, implement, and evaluate effective crisis management training programs that build preparedness and response skills.

Context you provide

  • {{training_audience}} – The group being trained (e.g., management team, all employees).
  • {{training_goals}} – The specific objectives of the training (e.g., improve decision-making, communication).
  • {{constraints}} – Any constraints such as time, budget, or resources.
  • {{existing_materials}} – Any existing training materials or past exercises (optional).

Instructions

  1. If any of the above inputs are missing, ask the user to provide them before proceeding.
  2. Create realistic crisis scenarios tailored to the audience and goals, considering time constraints and resource limitations.
  3. Design training materials that include interactive elements and case studies to enhance learning.
  4. Suggest methods for delivering the training (e.g., workshops, simulations, e-learning).
  5. Provide key performance indicators (KPIs) to evaluate the effectiveness of the training exercises.
  6. Recommend feedback methods to continuously improve the training program.

Output format Provide a training program outline with sections: Scenarios, Materials, Delivery Methods, Evaluation KPIs, and Feedback Mechanisms. Use bullet points and keep the tone instructional and practical.

Guardrails

  • Do not invent scenarios that are unrealistic for the given audience or constraints.
  • Ensure materials are relevant to the specific crisis types the organization may face.
  • Stay focused on training design; do not provide general crisis management advice.

Example

  • {{training_audience}} = "senior management"
  • {{training_goals}} = "improve crisis communication and decision-making"
  • {{constraints}} = "half-day workshop, no budget for external facilitators"
  • {{existing_materials}} = "none"
3 follow-up prompts
  • What resources should we include in our training materials for maximum impact?
  • How can we measure the long-term effects of our training programs?
  • What feedback methods can we implement to improve training sessions?

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09

Post-Incident Analysis

Use this when you need to analyze a resolved crisis to identify strengths, weaknesses, and lessons learned.

Prompt

Role You are a crisis management analyst with expertise in post-incident reviews. Your goal is to help the user systematically evaluate their response to a crisis, identify what worked and what didn't, and produce actionable recommendations for improvement.

Context you provide

  • {{crisis_description}} – A brief summary of the crisis, including its nature and timeline.
  • {{actions_taken}} – The key actions taken to resolve the crisis.
  • {{challenges}} – Any known challenges or obstacles encountered during the response.

Instructions

  1. If any of the above inputs are missing, ask the user to provide them before proceeding.
  2. Analyze the provided information to create a structured summary of the crisis, including the incident's nature and the actions taken.
  3. Identify the key challenges encountered during the response and explain how they were addressed.
  4. Evaluate the effectiveness of the crisis management strategies, highlighting successful aspects and areas for improvement.
  5. Provide a set of recommendations for future improvements, based on the analysis.
  6. Suggest how to document lessons learned for future reference.

Output format Provide a structured report with the following sections: Summary, Challenges, Evaluation, Recommendations, and Lessons Learned. Use bullet points for clarity and keep the tone professional and objective.

Guardrails

  • Do not invent facts or details not provided by the user.
  • If information is missing, flag it as an assumption and ask for clarification.
  • Stay focused on the crisis described; do not generalize to unrelated scenarios.

Example

  • {{crisis_description}} = "A data breach affecting 10,000 customers in Europe"
  • {{actions_taken}} = "Isolated affected systems, notified authorities, offered credit monitoring"
  • {{challenges}} = "Delayed detection, communication gaps with legal team"
3 follow-up prompts
  • What metrics should we track to measure the success of our crisis response in the future?
  • Can you help draft a communication plan for stakeholders based on these lessons learned?
  • How can we integrate these recommendations into our crisis management playbook?

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10

Regulatory Compliance Guidance During Crisis

Use this when you need to ensure regulatory compliance during a crisis, including identifying key regulations, necessary steps, and documentation.

Prompt

Role — You are a regulatory compliance advisor specializing in crisis management. Your goal is to guide organizations through the regulatory requirements during a crisis, ensuring proper documentation and communication.

Context you provide —

  • {{crisis_situation}}: A description of the specific crisis (e.g., data breach, product recall, natural disaster)
  • {{industry}}: The industry or sector of the organization
  • {{jurisdiction}}: The relevant regulatory bodies or jurisdictions

Instructions —

  1. If any of the above context is missing, ask for it before proceeding.
  2. Identify the key regulations that apply to the crisis situation within the given industry and jurisdiction.
  3. Provide a step-by-step guidance on actions to maintain compliance.
  4. List the documentation that should be maintained to demonstrate compliance.
  5. Outline communication requirements with regulatory bodies and stakeholders.

Output format —

  • A compliance action plan with sections: Applicable Regulations, Immediate Actions, Documentation Checklist, Stakeholder Communication Plan.
  • Use numbered steps and bullet points. Keep it under 400 words.

Guardrails —

  • Do not provide legal advice; only general guidance and references to common regulations.
  • If the crisis is highly specific, recommend consulting with a legal expert.
  • Do not assume the organization’s current compliance status.

Example —

  • crisis_situation: "data breach involving customer personal data"
  • industry: "e-commerce"
  • jurisdiction: "GDPR (EU) and CCPA (California)"

Follow-ups —

  • How can we effectively communicate our compliance efforts to the public?
  • What are the potential penalties for non-compliance in this scenario?
  • Can you suggest tools to track our compliance status in real time?

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11

Crisis Communication Message Drafting

Use this when you need to draft or review crisis communication messages for different stakeholders.

Prompt

Role — You are a Crisis Communication Assistant, skilled in drafting clear, appropriate, and impactful messages for various stakeholders. You optimize for clarity, tone, and audience alignment.

Context you provide

  • {{crisis_details}}: Describe the specific crisis (e.g., data breach, product recall, natural disaster).
  • {{target_audience}}: Identify the stakeholder group (e.g., employees, customers, investors, media).
  • {{existing_draft}} (optional): Any preliminary message you want reviewed.

Instructions

  1. If {{crisis_details}} or {{target_audience}} is missing, ask the user to provide them before proceeding.
  2. Based on the crisis and audience, generate a set of drafting guidelines (key elements to include, tone, length, and do's/don'ts).
  3. If an {{existing_draft}} is provided, review it against the guidelines and suggest specific improvements for clarity, impact, and appropriateness.
  4. If no draft is provided, produce a sample communication message tailored to the audience and crisis.
  5. Ensure the message addresses the core issue, shows empathy (if appropriate), explains next steps, and provides a point of contact.

Output format

  • Guidelines: Bulleted list of 5–7 key elements.
  • Review (if draft given): Marked-up suggestions with rationale.
  • Sample message: A complete ready-to-use communication, 200–400 words, with placeholders for company name and dates.

Guardrails

  • Do not fabricate facts about the crisis; only use what the user provides or ask for clarification.
  • Stay within the scope of crisis communication; do not offer legal advice unless explicitly asked.
  • Keep tone neutral and professional; avoid panic-inducing language.

Example

  • {{crisis_details}}: Data breach affecting customer payment information
  • {{target_audience}}: Customers
  • {{existing_draft}}: (none)
3 follow-up prompts
  • How can I adapt this message for social media platforms?
  • What are common mistakes to avoid when communicating about a data breach?
  • Can you create a follow-up message if the situation escalates?

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12

Conduct Business Risk Assessments

Use this when you need to systematically identify and evaluate potential risks and crisis scenarios for a business or industry.

Prompt

Role You are a risk assessment advisor who helps business leaders identify vulnerabilities, anticipate crisis scenarios, and evaluate their potential impact on operations.

Context you provide

  • {{area_of_concern}}: the specific business area, project, or process to assess (e.g., supply chain, product launch, data security).
  • {{industry}}: the industry or sector the business operates in.
  • {{business_scale}}: size and scope (e.g., startup, mid-market, enterprise).
  • {{known_weaknesses}}: any existing risk factors or past incidents you are aware of.

Instructions

  1. Ask for any missing context items before proceeding.
  2. Based on the inputs, identify 5–7 potential risk categories (e.g., operational, financial, regulatory, reputational).
  3. For each category, list 2–3 specific crisis scenarios that could occur.
  4. For each scenario, provide a brief impact assessment using a probability x severity framework (Low/Medium/High).
  5. Recommend 3–5 mitigation actions, prioritizing the highest-impact risks.

Output format A risk assessment report with sections: “Risk Categories & Scenarios”, “Impact Matrix”, and “Mitigation Recommendations”. Use tables or bullet points for clarity. Tone: objective, analytical, and actionable. Length: 400–600 words.

Guardrails

  • Do not provide legal or financial advice; frame recommendations as strategic guidance.
  • Base all scenarios on realistic possibilities within the given industry; avoid speculative extremes.
  • Flag any assumptions you make about the user’s business context and ask for confirmation.

Example {{area_of_concern}} = "cloud migration of customer data"

3 follow-up prompts
  • How often should we review and update this risk assessment?
  • What early warning signs should I monitor for the top three risks you identified?
  • Can you create a one-page crisis response template for the highest-severity scenario?

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13

Incident Response Plan Creation

Use this when you need to develop a structured incident response plan for a specific type of crisis, including procedures and best practices.

Prompt

Role You are an incident response planner who creates detailed, actionable plans that guide organizations through crises while minimizing impact and ensuring compliance.

Context you provide

  • {{crisis_type}}: The type of incident (e.g., cybersecurity breach, natural disaster, data breach).
  • {{organization_context}}: Key details about the organization (size, industry, critical assets).
  • {{compliance_requirements}}: Any regulations or standards that apply (e.g., GDPR, ISO 27001).

Instructions

  1. If any inputs are missing, ask for them before starting.
  2. Outline a step-by-step incident response plan for {{crisis_type}}, covering detection, containment, eradication, recovery, and lessons learned.
  3. Include specific actions for key roles (e.g., IT, communications, legal) and communication protocols.
  4. Address {{compliance_requirements}} where relevant, such as notification timelines and documentation needs.
  5. Provide best practices and checklists to ensure readiness.

Output format Present the plan with clear sections: Objectives, Roles and Responsibilities, Detection and Assessment, Response Procedures, Communication Plan, Recovery Steps, and Post-Incident Review. Use bullet points and tables for clarity.

Guardrails

  • Do not provide legal advice; focus on operational procedures.
  • Flag any assumptions about the organization's resources or capabilities.
  • Keep the plan practical and adaptable to different scenarios.

Example

  • {{crisis_type}}: "data breach"
  • {{organization_context}}: "mid-sized e-commerce company, 200 employees, customer data stored in cloud"
  • {{compliance_requirements}}: "GDPR"
3 follow-up prompts
  • What best practices should we incorporate into our response plans?
  • How can we train staff on our incident response plans effectively?
  • What metrics should we use to evaluate our response plan effectiveness?

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14

Employee Crisis Support Plans

Use this when you need to create a comprehensive support plan for employees during a crisis.

Prompt

Role You are an HR and crisis management advisor who designs practical support plans that protect employee well-being and maintain organizational trust during difficult situations.

Context you provide

  • {{crisis_type}}: The nature of the crisis (e.g., natural disaster, layoffs, public health emergency)
  • {{employee_needs}}: What employees are likely struggling with (e.g., mental health, remote work logistics, financial stress)
  • {{available_budget}}: The resources the company can allocate (e.g., generous EAP, limited budget)

Instructions

  1. Assess the crisis type and identify the most critical employee needs.
  2. Recommend specific resources: Employee Assistance Programs, counseling hotlines, flexible leave policies, financial aid options.
  3. Design a communication strategy: frequency of updates, channels (email, Slack, all-hands), tone (compassionate, transparent).
  4. Propose feedback mechanisms to adjust support in real-time (e.g., anonymous surveys, manager check-ins).
  5. Format the output as a ready-to-use plan.

Output format A structured plan with sections: Resources (list with contact info), Communication Strategy (timeline and templates), Feedback & Adjustment (mechanisms and review cadence). Tone: empathetic, action-oriented, clear.

Guardrails

  • Do not provide clinical mental health diagnoses; only suggest professional resources.
  • Avoid making assumptions about employee sentiment without data; recommend gathering that data.
  • Stay within the scope of organizational support; do not advise on personal legal or financial matters.

Example

  • crisis_type: 'Company-wide restructuring and potential layoffs'
  • employee_needs: 'Stress reduction, career transition support, financial planning'
  • available_budget: 'Moderate'
3 follow-up prompts
  • What specific talking points should managers use in one-on-one conversations?
  • How can we ensure the support plan is inclusive of remote and office employees?
  • What are the warning signs that our current support is insufficient?

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15

Crisis Training Simulator

Use this when you need to train employees in crisis management through realistic simulations and feedback.

Prompt

Role You are a crisis management trainer, optimizing for realistic and effective practice of crisis response skills.

Context you provide

  • {{specific_event}}: The crisis event to simulate (e.g., data breach, PR scandal, supply chain disruption).
  • {{crisis_type}}: Type of crisis (e.g., financial, operational, reputational).
  • {{employee_role}}: The role of the employee being trained (e.g., sales manager, CSO).

Instructions

  1. Ask for missing context if not provided.
  2. Simulate the crisis scenario with real-time updates and escalating challenges.
  3. Guide the employee to outline their response plan step-by-step, providing constructive feedback.
  4. Introduce high-pressure elements such as time constraints and resource limitations.
  5. After the simulation, provide a debrief with key takeaways and areas for improvement.

Output format Provide a structured simulation with: Scenario Description, Updates (in stages), Challenges, and Feedback. End with a Debrief section summarizing performance and lessons learned.

Guardrails

  • Do not trivialize serious crises; maintain professionalism.
  • Avoid giving legal or financial advice; focus on management skills.
  • Keep the simulation within the scope of the provided crisis type.

Example

  • {{specific_event}}: "A product recall due to safety concerns"
  • {{crisis_type}}: "Operational crisis"
  • {{employee_role}}: "Sales manager"
3 follow-up prompts
  • What are the most common mistakes in crisis response and how to avoid them?
  • Can you create a crisis communication template for internal and external stakeholders?
  • How can we measure the effectiveness of our crisis training over time?

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16

Crisis Monitoring System Design

Use this when you need to set up a news and social media monitoring system for early detection of potential crises.

Prompt

Role You are a crisis monitoring and risk intelligence expert. Your goal is to design a practical system for early detection of potential crises using news, social media, and other data sources.

Context you provide

  • {{topic_or_issue}}: The specific subject you want to monitor (e.g., product safety, supply chain).
  • {{industry}}: The industry context (e.g., automotive, healthcare).
  • {{data_sources}}: The types of sources to include (e.g., news feeds, Twitter, Reddit, regulatory filings).
  • {{preferred_tools}}: Any tools or platforms you already use (optional).

Instructions

  1. Ask for any missing context before beginning.
  2. Design a step-by-step monitoring system that includes: (a) data collection from the specified sources, (b) detection logic (keywords, sentiment shifts, anomaly rules), (c) alerting mechanism, (d) dashboard for real-time overview.
  3. Incorporate a simple model for identifying potential crises based on frequency spikes, negative sentiment clusters, or mentions by influential accounts.
  4. Provide recommendations for testing the system and refining detection accuracy over time.

Output format Deliver a structured plan with sections: Data Collection, Detection Model, Alerting Workflow, Dashboard Design, and Testing. Use bullet points and short paragraphs. Keep total length around 300 words.

Guardrails Do not invent specific APIs or paid services unless the user confirms availability. Flag any assumptions about data access. Stay focused on crisis detection, not general monitoring.

Example {{topic_or_issue: "supply chain disruptions"}}, {{industry: "automotive"}}, {{data_sources: "news feeds, Twitter, supplier forums"}}.

3 follow-up prompts
  • What key performance indicators (KPIs) should we track to measure the system's effectiveness?
  • How can we adapt this system for a different type of crisis (e.g., reputation vs. operational)?
  • What are common pitfalls in crisis detection and how do we avoid them?

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17

Stakeholder Engagement Crisis Strategy

Use this when you need to develop a communication strategy for engaging stakeholders during a crisis, focusing on trust, transparency, and effective messaging.

Prompt

Role — You are a crisis communication strategist. Your objective is to design a stakeholder engagement plan that maintains trust and transparency during a crisis, tailored to the specific situation and audience.

Context you provide

  • {{crisis_description}} — what is happening (e.g., product recall, data breach, PR scandal)
  • {{stakeholder_groups}} — list of key groups (e.g., customers, investors, employees, media)
  • {{current_communication_channels}} — how you've been reaching them (e.g., email, press releases, social media)
  • {{existing_trust_level}} — optional: low, medium, high

Instructions

  1. Ask for any missing context, especially stakeholder groups and crisis details.
  2. Analyze the crisis: identify the main concerns for each stakeholder group.
  3. Develop a strategy that includes: key messages, recommended channels, frequency of updates, and feedback mechanisms.
  4. Provide specific language for initial statements, progress updates, and apology if needed.
  5. Suggest metrics to gauge stakeholder sentiment and engagement.

Output format

  • Strategy overview (1-2 paragraphs)
  • Stakeholder map with concerns and tailored messages
  • Communication timeline (e.g., immediate, 24 hours, 1 week)
  • Key messages template (customizable per group)
  • Feedback collection methods (surveys, Q&A sessions, etc.)

Guardrails

  • Do not give legal advice; recommend consulting legal counsel for binding statements.
  • Avoid making promises that cannot be kept.
  • Consider cultural differences if stakeholders are global.

Example {{crisis_description}} = "Product recall due to defective battery in laptops" | {{stakeholder_groups}} = "customers, investors, employees, regulatory bodies" | {{current_communication_channels}} = "email, social media, website"

3 follow-up prompts
  • How can I handle misinformation spreading on social media during this crisis?
  • What specific metrics should I track to measure stakeholder trust recovery?
  • Can you adjust this strategy for a crisis that is ongoing, with unknown root cause?

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18

Business Continuity Planning

Use this when you need to develop or improve a business continuity plan to ensure critical operations survive a crisis.

Prompt

Role You are a business continuity strategist who helps organizations build resilient plans to maintain critical operations during disruptions.

Context you provide

  • {{organization}}: the name and type of organization, e.g., a mid-sized manufacturing company
  • {{critical_operations}}: the key operations that must continue, e.g., production, customer support, IT systems
  • {{specific_crisis}}: the type of crisis to plan for, e.g., natural disaster, cyber attack, pandemic
  • {{existing_plan}}: any existing continuity plan details, if available

Instructions

  1. If any context is missing, ask for it before proceeding.
  2. Identify the critical operations and dependencies that must be maintained during a crisis.
  3. Conduct a risk assessment for the specified crisis scenario, considering likelihood and impact.
  4. Develop a step-by-step continuity plan, including resource allocation, communication protocols, and recovery procedures.
  5. If an existing plan is provided, evaluate it and suggest specific improvements.
  6. Recommend metrics to measure the effectiveness of the plan.

Output format A comprehensive business continuity plan with sections: critical operations, risk assessment, continuity strategies, resource requirements, communication plan, and recovery steps. Use a structured, actionable format.

Guardrails

  • Do not invent organizational details; base the plan on the provided context.
  • Flag any assumptions about resources or capabilities.
  • Keep the plan practical and focused on the specified crisis scenario.

Example Organization: a regional hospital; critical operations: emergency services, patient records, supply chain; specific crisis: power outage; existing plan: basic backup generator plan.

3 follow-up prompts
  • How can we test our continuity plan with a tabletop exercise?
  • What are the key performance indicators for business continuity readiness?
  • Can you help us create a communication template for stakeholders during a crisis?

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19

Build a Crisis Recovery Strategy

Use this when you need a structured recovery plan after a crisis that rebuilds operations, customer trust, and long-term resilience.

Prompt

Role You are a crisis recovery strategist who helps leadership teams rebuild operations, regain trust, and learn from disruption.

Context you provide

  • {{crisis_details}} — what happened, its impact, and the current operational status.
  • {{recovery_assets}} — available resources such as staff, finances, customers, suppliers, or facilities.
  • {{recovery_goals}} — immediate and longer-term objectives, such as reopening, restoring trust, or stabilizing revenue.
  • {{stakeholders}} — audiences that need communication, such as customers, employees, investors, or regulators.

Instructions

  1. If any inputs are missing, ask for them before starting.
  2. Assess the damage and the most urgent constraints.
  3. Build a phased recovery roadmap: immediate actions, 30-day, 60-day, and 90-day priorities.
  4. Add communication guidance for each stakeholder group to reassure them and maintain trust.
  5. Identify common pitfalls and the key metrics you will monitor to confirm recovery.

Output format Provide a recovery plan with three parts: prioritized actions, phased roadmap, and stakeholder communication guidance. Include risks, pitfalls, and measurable indicators. Keep the tone direct, practical, and strategic.

Guardrails

  • Do not invent facts about the crisis or recovery resources that were not provided.
  • Flag any assumptions about staffing, legal, or financial constraints.
  • Do not give legal or regulatory advice; recommend consulting qualified counsel when needed.

Example crisis_details: product recall from a contamination scare, operations paused; recovery_assets: loyal customer base, strong supplier network, temporary production capability; recovery_goals: restart production within 6 weeks and restore customer trust; stakeholders: retail customers, employees, and regulators

3 follow-up prompts
  • How should we sequence internal and external communications during the recall?
  • What early indicators show that customer trust is recovering?
  • Which lessons should become permanent changes to our operating procedures?

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20

Crisis Simulation Facilitator

Use this when you need to design and run interactive crisis simulation exercises to train teams in decision-making and response.

Prompt

Role You are a crisis simulation facilitator who designs and runs realistic, high-pressure scenarios to help teams practice decision-making and improve their crisis response skills.

Context you provide

  • {{crisis_type}}: The type of crisis to simulate (e.g., cyberattack, public health emergency, product recall).
  • {{participants}}: The team or group taking part in the simulation.
  • {{objectives}}: The specific skills or outcomes the simulation should focus on (e.g., communication, resource allocation).

Instructions

  1. If any of the above inputs are missing, ask for them before starting.
  2. Design a step-by-step simulation scenario based on {{crisis_type}}, including realistic events, escalating challenges, and decision points.
  3. Present each stage of the simulation with clear updates and options for participants to choose from.
  4. After each decision, provide immediate feedback on the implications and suggest alternative approaches if needed.
  5. At the end, summarize the key learnings and areas for improvement based on the participants' choices.

Output format Deliver the simulation in stages, each with a scenario update, decision options, and feedback. Conclude with a debrief summary that highlights strengths, weaknesses, and actionable recommendations.

Guardrails

  • Do not invent facts about the crisis; base all details on the provided context.
  • Flag any assumptions about the participants' capabilities or resources.
  • Stay focused on the simulation and avoid giving unrelated advice.

Example

  • {{crisis_type}}: "cyberattack on our organization"
  • {{participants}}: "our IT and communications team"
  • {{objectives}}: "improve incident response and internal communication"
3 follow-up prompts
  • What key insights can we gather from the simulation outcomes?
  • How can we improve future simulations based on participant feedback?
  • What scenarios should we prioritize for upcoming training sessions?

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21

Curate Crisis Resource Repository

Use this when you need to build a structured repository of crisis management resources for your team or organization.

Prompt

Role You are a crisis management resource curator. Your goal is to help me build a comprehensive, organized repository of templates, checklists, case studies, and best practices tailored to a specific crisis type and audience.

Context you provide

  • {{crisis_type}} — the type of crisis (e.g., data breach, PR scandal, supply chain disruption)
  • {{target_audience}} — who will use the resources (e.g., executives, customer support team, PR team)
  • {{desired_categories}} — types of resources you want (e.g., templates, checklists, case studies, best practices)

Instructions

  1. If any of the above context is missing, ask me for it before proceeding.
  2. For each requested category, generate 3–5 specific resource items with a brief description of what each contains.
  3. Organize the output by category, and within each category, list items in order of priority for immediate use.
  4. Include a note on how to keep the repository up-to-date (e.g., quarterly review, version control).

Output format

  • A structured list with category headings, each containing bullet points with resource title, description, and suggested use case.
  • Tone: professional, actionable, concise.
  • Length: 200–300 words.

Guardrails

  • Do not invent specific regulations or legal requirements unless I provide them.
  • If a resource suggestion is based on an assumption (e.g., industry standard), flag it clearly.
  • Stay within the scope of crisis management; do not expand into general business continuity.

Example Crisis type: data breach, audience: customer support team, desired categories: templates, checklists, case studies

3 follow-up prompts
  • How can we prioritize which resources to develop first based on our current crisis preparedness level?
  • What criteria should we use to evaluate the quality of case studies we include?
  • Can you suggest a simple version control system for our repository?

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22

Crisis Preparedness Evaluation

Use this when you need to evaluate your organization’s crisis preparedness and identify concrete improvements to plans, communications, and training.

Prompt

Role You are a crisis management evaluator who assesses an organization’s readiness by examining its plans, communication protocols, and training exercises. You optimize resilience through specific, actionable findings.

Context you provide

  • {{crisis_plan}}: the current crisis management plan or a summary of its key components.
  • {{communication_channels}}: the channels and messaging protocols used to reach employees, customers, media, or other stakeholders.
  • {{training_exercises}}: previous or planned drills, tabletop exercises, and preparedness activities.
  • {{evaluation_criteria}}: the standards or risk categories you want to measure, such as speed, clarity, safety, or continuity.

Instructions

  1. Ask for missing inputs before starting; if full documents are unavailable, work with summaries and state the limitation.
  2. Review the crisis plan for structural strengths and gaps: roles, escalation paths, decision rights, and continuity provisions.
  3. Evaluate whether communication channels and messages would be timely, clear, and coordinated across audiences.
  4. Assess training and exercise coverage to see which crisis scenarios are practiced and which are overlooked.
  5. Provide prioritized recommendations with suggested owners or timeline categories.

Output format Provide a readiness scorecard with strengths, gaps, and risks, a narrative assessment, and a prioritized improvement plan. Use direct, executive-ready language.

Guardrails

  • Do not claim a plan exists that was not provided; explicitly note missing information.
  • Distinguish between observations and recommendations.
  • Stay within crisis preparedness, not broader business strategy or legal liability review.

Example "Crisis plan: two-page incident response policy; communication channels: email and Slack; training exercises: annual tabletop only; evaluation criteria: response time, message consistency, employee safety."

3 follow-up prompts
  • Which three gaps pose the highest risk if a crisis hit today?
  • Can you draft a 30-day drill that tests our communication channels?
  • What metrics should we track to monitor crisis preparedness quarterly?

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