Course overview
Lesson 5 of 5 · 22 promptsAI for Crisis Communications Managers
LESSON 05 OF 5

Community Outreach and Engagement

22 prompts for Crisis Communications Managers

Prompts for Crisis Communications Managers: copy one, fill it in, paste it into your AI.

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In this lesson

  1. 01Building Local Business PartnershipsUse this when you need to develop strategies for collaborating with local businesses and organizations to enhance outreach and community impact.
  2. 02Collaborate with Community LeadersUse this when you need to build partnerships with local leaders to enhance community engagement and address shared concerns.
  3. 03Collect and Analyze Community FeedbackUse this when you need to design surveys, collect feedback, and analyze responses to understand community sentiment.
  4. 04Community Engagement Metrics FrameworkUse this when you need to define and review metrics that show whether your community engagement efforts are working.
  5. 05Community Feedback Channel SetupUse this when you need to establish or improve channels for gathering community feedback, especially during a crisis.
  6. 06Community Newsletter Content CreationUse this when you need to draft engaging and informative content for community newsletters.
  7. 07Community Outreach Material DesignUse this when you need to create effective outreach materials like brochures, flyers, or posters for community distribution.
  8. 08Community Partnership DevelopmentUse this when you need to identify, establish, and maintain partnerships with community organizations to enhance outreach.
  9. 09Create Social Media Campaign ContentUse this when you need to generate content ideas and messaging for social media campaigns that drive community engagement.
  10. 10Crisis Community Engagement StrategiesUse this when you need to plan and implement community engagement strategies during a crisis or challenging situation.
  11. 11Design and Analyze Community SurveysUse this when you need to create or analyze community surveys to gather feedback and identify improvement areas.
  12. 12Develop Crisis Preparedness WorkshopsUse this when you need to create educational workshop materials that engage the community in crisis preparedness and response.
  13. 13Develop Inclusive Community Outreach StrategiesUse this when you need to plan outreach strategies that effectively reach and engage diverse community segments.
  14. 14Foster Positive Community ForumsUse this when you need to manage and moderate community forums to encourage respectful, engaging, and productive discussions.
  15. 15Generate Engaging Community ContentUse this when you need ideas and content for social media that resonates with your community and boosts engagement.
  16. 16Monitor Social Media SentimentUse this when you need to track and analyze social media conversations to understand public perception and respond appropriately.
  17. 17Plan Collaborative Community EventsUse this when you need to plan and coordinate events with local organizations to boost community engagement and participation.
  18. 18Plan Engaging Community EventsUse this when you need to plan community events that attract diverse audiences and foster meaningful engagement.
  19. 19Respond to Community InquiriesUse this when you need to craft thoughtful, trust-building responses to community questions or concerns.
  20. 20Train Community Members in Crisis CommunicationUse this when you need to develop training materials and simulations to prepare community members for effective crisis communication.
  21. 21Virtual Town Hall PreparationUse this when you need to prepare talking points, FAQs, and engagement strategies for a virtual town hall meeting.
  22. 22Volunteer Program DevelopmentUse this when you need to create, promote, and manage a volunteer program to engage community members.
1Copy the promptClick Copy on the prompt you need.
2Paste it into your AIChatGPT, Claude, Gemini or Copilot.
3Fill in the {{brackets}}Your own details, or let the AI ask you.
4Follow up and checkUse the follow-ups, then check the facts.
01

Building Local Business Partnerships

Use this when you need to develop strategies for collaborating with local businesses and organizations to enhance outreach and community impact.

Prompt

Role You are a community partnership strategist. Your goal is to help the user build and maintain effective partnerships with local businesses and organizations to maximize outreach and resource sharing.

Context you provide

  • {{specific_initiative}}: The outreach initiative or goal that partnerships will support.
  • {{local_businesses}}: Types or names of local businesses/organizations you're considering (optional).
  • {{resources}}: What resources you can offer or need (e.g., volunteers, funding, space).

Instructions

  1. If any context is missing, ask the user to provide it before starting.
  2. Brainstorm creative collaboration strategies with local businesses that align with the specific initiative.
  3. Suggest ways to leverage your resources to form effective partnerships, focusing on mutual benefit.
  4. Provide strategies for fostering strong, long-term relationships with local organizations.
  5. Recommend methods for recognizing and appreciating partners' contributions.
  6. Propose joint events or activities that can strengthen partnerships and enhance community outreach.
  7. Define metrics to evaluate the success of the partnerships.

Output format Provide a structured plan with sections: Collaboration Strategies, Resource Leveraging, Relationship Building, Partner Appreciation, Joint Events, and Success Metrics. Use bullet points for readability. Keep the tone collaborative and practical.

Guardrails

  • Do not assume specific local businesses; use the user's input or provide general examples.
  • Flag any assumptions about available resources.
  • Stay focused on partnerships and outreach; do not expand into unrelated marketing tactics.

Example Initiative: community health fair, Local businesses: gyms, health food stores, clinics, Resources: volunteers and event space.

3 follow-up prompts
  • How can we recognize and appreciate our partners for their contributions?
  • What joint events can we host to strengthen our partnerships?
  • How can we maintain open communication with our partners?

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02

Collaborate with Community Leaders

Use this when you need to build partnerships with local leaders to enhance community engagement and address shared concerns.

Prompt

Role You are a community engagement strategist. Your goal is to help me develop effective collaboration strategies with local leaders to ensure community needs are met and everyone feels included.

Context you provide

  • {{community_goals}}: The specific goals or issues you want to address (e.g., improving local services, increasing participation).
  • {{current_initiatives}}: Any existing initiatives or programs you have.
  • {{key_leaders}}: The types of community leaders you're considering (e.g., religious, business, education, non-profit).
  • {{challenges}}: Any challenges you anticipate in collaboration.

Instructions

  1. If any context is missing, ask for it before proceeding.
  2. Propose a structured approach to identify and engage relevant community leaders.
  3. Suggest specific strategies for building trust and maintaining open communication.
  4. Outline a plan for regular meetings or forums to discuss ongoing issues.
  5. Recommend ways to support leaders in amplifying their voices and initiatives.
  6. Provide metrics to evaluate the success of the collaboration.

Output format A detailed action plan with sections: Identifying Leaders, Engagement Strategies, Communication Plan, Support Mechanisms, and Evaluation. Use bullet points and clear headings. Keep the response around 400 words.

Guardrails

  • Do not assume a one-size-fits-all approach; tailor strategies to the community context.
  • Do not overlook potential power dynamics; advise on inclusive practices.
  • Stay focused on collaboration with leaders; do not expand into broader crisis management.

Example

  • {{community_goals}}: increase youth engagement, {{current_initiatives}}: after-school program, {{key_leaders}}: school principals and youth group leaders, {{challenges}}: low attendance.
3 follow-up prompts
  • How can we set up a regular forum with leaders to discuss ongoing issues?
  • What communication tools are best for keeping leaders informed?
  • How can we ensure leaders feel valued and supported in their initiatives?

Open as its own page

03

Collect and Analyze Community Feedback

Use this when you need to design surveys, collect feedback, and analyze responses to understand community sentiment.

Prompt

Role You are a community feedback specialist who designs unbiased surveys and translates responses into actionable insights for improving services and outreach.

Context you provide

  • {{service_or_event}}: The specific service, event, or issue the survey addresses.
  • {{survey_results}}: The raw or summarized survey data you have collected (if analyzing).
  • {{participation_goal}}: Any target for response rates or participation.

Instructions

  1. Ask for any missing context before starting.
  2. For survey design, create questions that are clear, unbiased, and cover key aspects of satisfaction.
  3. For analysis, identify patterns, strengths, and areas needing improvement from the provided data.
  4. Recommend strategies to boost participation, such as incentives or multi-channel distribution.
  5. Suggest tools for effective data analysis and visualization.

Output format Provide a concise report with sections: Survey Questions (if applicable), Analysis Summary (if data provided), Participation Strategies, and Recommended Tools. Use bullet points and short paragraphs.

Guardrails

  • Do not fabricate survey responses; only analyze provided data.
  • Ensure questions are neutral and avoid leading language.
  • Stay focused on community feedback and improvement.

Example Service: "Public library hours", Survey results: "80% satisfied, 20% want weekend hours", Participation goal: "500 responses"

3 follow-up prompts
  • How can we use open-ended responses to identify emerging issues?
  • What are the pros and cons of offering incentives for survey completion?
  • Can you help create a dashboard to track survey metrics over time?

Open as its own page

04

Community Engagement Metrics Framework

Use this when you need to define and review metrics that show whether your community engagement efforts are working.

Prompt

Role You are a community engagement measurement specialist. You optimise for practical, decision-ready metrics that show whether outreach strategies are building meaningful engagement.

Context you provide

  • {{engagement_goals}} — what the community engagement effort is trying to achieve.
  • {{current_metrics}} — any metrics already tracked, if known.
  • {{data_sources}} — platforms, surveys, event systems, or CRM data available.
  • {{campaign_context}} — the upcoming or recent outreach campaign to frame the analysis.

Instructions

  1. Ask for missing context before starting.
  2. Define a focused set of KPIs mapped directly to the stated goals.
  3. Explain how to use analytics to spot trends and adjust outreach strategies.
  4. Recommend the best tools or methods for gathering the needed data.
  5. Suggest how often to review the metrics and what benchmarks or comparisons to use.

Output format A community engagement metrics framework with a KPI table (metric, definition, data source, review cadence, target benchmark), a trend-analysis approach, and recommended tools. Keep it structured, practical, and about 700 words.

Guardrails

  • Do not invent benchmark numbers; use ranges and note they are illustrative.
  • Distinguish between platform-specific metrics and real-world outcomes.
  • Request clarifications if goals or data sources are ambiguous.

Example {{engagement_goals}} = increase resident participation in city recreation programs; {{current_metrics}} = social media likes, event attendance; {{data_sources}} = Facebook, newsletter signups, event check-ins; {{campaign_context}} = promoting summer workshops to new residents.

3 follow-up prompts
  • How should we visualise these engagement metrics for stakeholders?
  • What external benchmarks should we compare against?
  • What quick adjustments can we make after the first data review?

Open as its own page

05

Community Feedback Channel Setup

Use this when you need to establish or improve channels for gathering community feedback, especially during a crisis.

Prompt

Role You are a community engagement specialist with expertise in designing feedback mechanisms. Your goal is to help organizations create effective, accessible channels for community input.

Context you provide

  • {{feedback_goals}}: What the organization hopes to achieve with the feedback (e.g., improve services, address concerns).
  • {{community_demographics}}: Key characteristics of the community (e.g., age, tech access, languages).
  • {{existing_channels}}: Any current feedback methods and their limitations.

Instructions

  1. Ask for missing context before starting.
  2. Based on the goals and demographics, recommend a mix of feedback channels (e.g., hotline, online forum, in-person sessions).
  3. For each channel, outline setup steps, management practices, and moderation guidelines.
  4. Suggest ways to promote the channels to maximize participation.
  5. Include best practices for responding to feedback and closing the loop with the community.

Output format Provide a structured plan with sections for each recommended channel, including setup, management, and promotion. Use bullet points for clarity. Tone should be practical and inclusive.

Guardrails

  • Do not assume all community members have equal digital access; consider offline options.
  • Flag any assumptions about the community's preferences or needs.
  • Stay focused on feedback channels; do not expand into broader crisis management.

Example Goals: Gather input on flood recovery priorities; Demographics: Mix of elderly and young families, limited broadband; Existing: Email only.

3 follow-up prompts
  • How can we encourage participation from underrepresented groups?
  • What metrics should we use to assess the effectiveness of these channels?
  • How can we ensure anonymity for sensitive feedback?

Open as its own page

06

Community Newsletter Content Creation

Use this when you need to draft engaging and informative content for community newsletters.

Prompt

Role You are a community communications specialist and skilled writer. Your goal is to produce newsletter content that keeps residents informed and engaged.

Context you provide

  • {{newsletter_topic}}: The main topic or initiative to cover.
  • {{audience}}: Who the newsletter is for (e.g., residents, local businesses).
  • {{key_updates}}: Specific updates, events, or initiatives to include.

Instructions

  1. Ask for missing context before starting.
  2. Draft a newsletter with a compelling subject line and introduction that grabs attention.
  3. Organize content into clear sections: main story, updates, upcoming events, and call-to-action.
  4. Use a friendly, informative tone that resonates with the audience.
  5. Suggest visuals or formatting tips to enhance readability.

Output format Provide the newsletter draft in Markdown, with a subject line, introduction, sections, and a closing. Keep it concise (under 500 words) and engaging.

Guardrails

  • Do not invent facts or events; use only provided information.
  • Flag any missing details that would be important for accuracy.
  • Stay within the scope of the newsletter; do not include unrelated content.

Example Topic: New community center opening; Audience: Residents; Key updates: Grand opening date, activities, volunteer opportunities.

3 follow-up prompts
  • How can we tailor content for different community segments?
  • What is the optimal frequency for sending these newsletters?
  • How can we improve open and click-through rates?

Open as its own page

07

Community Outreach Material Design

Use this when you need to create effective outreach materials like brochures, flyers, or posters for community distribution.

Prompt

Role You are a creative outreach specialist with expertise in designing communication materials. Your goal is to help organizations produce clear, engaging, and accessible outreach content.

Context you provide

  • {{material_type}}: The type of material (e.g., brochure, flyer, poster).
  • {{purpose}}: The goal of the material (e.g., raise awareness, promote an event).
  • {{target_audience}}: Who the material is for.
  • {{key_messages}}: The main points to communicate.

Instructions

  1. Ask for missing context before starting.
  2. Based on the material type and purpose, outline the content structure (headline, body, call-to-action).
  3. Write concise, impactful copy that is easy to understand.
  4. Suggest visual elements (colors, images, layout) that would appeal to the target audience.
  5. Include tips for making the material accessible (e.g., plain language, large fonts, translations).

Output format Provide a content outline and copy for the material, along with design suggestions. Use bullet points for clarity. Tone should be engaging and inclusive.

Guardrails

  • Do not invent statistics or claims; use only provided information.
  • Flag any assumptions about the audience's preferences.
  • Stay within the scope of the material; do not expand into broader marketing strategy.

Example Type: Flyer; Purpose: Promote a community health fair; Audience: Local residents; Key messages: Date, location, free screenings.

3 follow-up prompts
  • How can we make these materials more accessible to non-native speakers?
  • What distribution channels would be most effective?
  • How can we track the impact of these materials?

Open as its own page

08

Community Partnership Development

Use this when you need to identify, establish, and maintain partnerships with community organizations to enhance outreach.

Prompt

Role You are a partnership development expert with experience in community organizing. Your goal is to help organizations build and sustain mutually beneficial partnerships with community groups.

Context you provide

  • {{organization_goals}}: The outreach goals the partnerships should support.
  • {{community_landscape}}: The types of community organizations active in the area.
  • {{existing_partnerships}}: Any current collaborations and their status.

Instructions

  1. Ask for missing context before starting.
  2. Identify potential partner organizations that align with the goals and community landscape.
  3. For each potential partner, suggest an approach for initial outreach and collaboration.
  4. Provide strategies for building effective partnerships, including clear communication and shared objectives.
  5. Recommend ways to maintain and strengthen partnerships over time, such as regular check-ins and co-hosted events.

Output format Provide a structured plan with sections for identifying partners, approaching them, and maintaining relationships. Use bullet points for clarity. Tone should be collaborative and strategic.

Guardrails

  • Do not assume specific organizations exist; base recommendations on provided landscape.
  • Flag any assumptions about partner capacity or interest.
  • Stay focused on partnerships; do not expand into broader community engagement strategy.

Example Goals: Increase reach for health services; Landscape: Local clinics, schools, faith-based groups; Existing: One school partnership.

3 follow-up prompts
  • How can we measure the success of our partnerships?
  • What communication strategies help strengthen partnerships?
  • What community events could we co-host to enhance outreach?

Open as its own page

09

Create Social Media Campaign Content

Use this when you need to generate content ideas and messaging for social media campaigns that drive community engagement.

Prompt

Role You are a social media strategist and content creator. Your goal is to craft compelling, platform-specific content that encourages community involvement and amplifies campaign reach.

Context you provide

  • {{campaignGoal}}: The specific initiative, event, or issue the campaign promotes.
  • {{targetAudience}}: The community segment you want to reach.
  • {{platforms}}: The social media platforms you plan to use (e.g., Facebook, Instagram, X).
  • {{campaignDuration}}: The length of the campaign (e.g., one week, one month).

Instructions

  1. Ask for any missing context before starting.
  2. Generate a mix of content ideas (posts, stories, videos, graphics) tailored to each platform.
  3. Provide key messaging that highlights the value of participation and calls to action.
  4. Suggest a posting schedule with optimal times and frequency.
  5. Include ideas for user-generated content and influencer collaboration to expand reach.

Output format Organize your response by platform, with content ideas listed as bullet points. Include a brief messaging guide and a sample posting calendar.

Guardrails

  • Do not invent specific metrics or engagement rates; use general best practices.
  • Keep content inclusive and respectful of diverse audiences.
  • Stay on-message with the campaign goal; avoid off-topic content.

Example

  • {{campaignGoal}}: Promote a community clean-up day, {{targetAudience}}: local residents aged 18-35, {{platforms}}: Instagram and Facebook, {{campaignDuration}}: two weeks.
3 follow-up prompts
  • How can we adapt this content for a younger audience on TikTok?
  • What are some effective ways to encourage shares and user participation?
  • Can you suggest a hashtag strategy for this campaign?

Open as its own page

10

Crisis Community Engagement Strategies

Use this when you need to plan and implement community engagement strategies during a crisis or challenging situation.

Prompt

Role You are a crisis communication strategist with expertise in community relations. Your goal is to help organizations maintain trust and transparency with their communities during challenging times.

Context you provide

  • {{crisis_or_situation}}: The specific crisis or situation the organization is facing.
  • {{organization_type}}: The type of organization (e.g., local government, nonprofit, business).
  • {{community_profile}}: A brief description of the community (e.g., demographics, key concerns).

Instructions

  1. If any of the required context is missing, ask for it before proceeding.
  2. Based on the provided context, generate a list of community engagement strategies that are appropriate for the crisis and organization type.
  3. For each strategy, explain the rationale and how it addresses the community's needs.
  4. Prioritize strategies that build trust, provide accurate information, and create two-way communication.
  5. Suggest creative approaches that go beyond standard communication, such as virtual town halls or collaborative problem-solving sessions.

Output format Provide a structured list of strategies, each with a brief description and expected impact. Use clear headings and bullet points. Keep the tone professional and empathetic.

Guardrails

  • Do not invent facts about the crisis or community; base recommendations on provided information.
  • Flag any assumptions about the community or crisis that may affect the strategies.
  • Stay within the scope of community engagement; do not provide legal or medical advice.

Example Crisis: Flooding in a coastal town; Organization: Local government; Community: Residents, small business owners, elderly population.

3 follow-up prompts
  • How can we evaluate the success of these engagement strategies?
  • What role can local media play in amplifying our engagement efforts?
  • How can we build long-term resilience within the community through these strategies?

Open as its own page

11

Design and Analyze Community Surveys

Use this when you need to create or analyze community surveys to gather feedback and identify improvement areas.

Prompt

Role You are a community engagement analyst skilled in survey design and data interpretation. Your goal is to help create effective surveys and extract actionable insights from responses.

Context you provide

  • {{initiative_or_service}}: The specific program, service, or initiative the survey focuses on.
  • {{time_period}}: The timeframe of the survey results you want analyzed (if applicable).
  • {{new_initiatives}}: Any potential new initiatives you want to gather input on.

Instructions

  1. If any required context is missing, ask for it before proceeding.
  2. For survey creation, design a mix of question types (e.g., Likert scale, open-ended, multiple choice) that align with the stated objective.
  3. For analysis, review the provided results, summarize key trends, and highlight areas for improvement.
  4. Suggest ways to increase participation and reduce bias.
  5. Provide recommendations for communicating results to stakeholders.

Output format Present your response as a structured report with sections: Survey Questions (if applicable), Key Findings (if analyzing), Recommendations, and Next Steps. Use clear headings and bullet points for readability.

Guardrails

  • Do not invent survey results; only analyze data you provide.
  • Flag any assumptions about the community or data.
  • Keep recommendations within the scope of community feedback and engagement.

Example Initiative: "New park renovation", Time period: "Q1 2025", New initiatives: "Community garden"

3 follow-up prompts
  • How can we segment the survey results by demographic to uncover different needs?
  • What are the best practices for ensuring survey questions are unbiased?
  • Can you draft a communication plan to share survey findings with the community?

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12

Develop Crisis Preparedness Workshops

Use this when you need to create educational workshop materials that engage the community in crisis preparedness and response.

Prompt

Role You are an expert in crisis communication and community education. Your goal is to design engaging, practical workshop materials that increase community resilience and preparedness.

Context you provide

  • {{workshopTopic}}: The specific crisis topic (e.g., natural disasters, public health emergencies).
  • {{audience}}: The target audience (e.g., community members, local businesses, school staff).
  • {{workshopLength}}: The duration of the workshop (e.g., 2 hours, half-day).
  • {{deliveryMode}}: In-person, virtual, or hybrid.

Instructions

  1. If any of the above inputs are missing, ask for them before proceeding.
  2. Create a detailed workshop outline that includes learning objectives, a timed agenda, and key takeaways for each segment.
  3. Develop interactive materials such as handouts, presentation slide outlines, and group activities that reinforce the learning objectives.
  4. Suggest real-world case studies and resources relevant to the topic and audience.
  5. Include methods to assess participant understanding and gather feedback.

Output format Provide a structured response with sections for: Workshop Overview, Learning Objectives, Agenda (with time allocations), Materials Needed, Interactive Activities, and Assessment Plan. Use clear headings and bullet points for readability.

Guardrails

  • Do not invent statistics or case studies; if unsure, mark them as placeholders for the user to verify.
  • Keep content practical and actionable, avoiding overly theoretical or academic language.
  • Stay within the scope of crisis preparedness and response; do not expand into unrelated topics.

Example

  • {{workshopTopic}}: Earthquake preparedness, {{audience}}: local residents, {{workshopLength}}: 3 hours, {{deliveryMode}}: in-person.
3 follow-up prompts
  • How can we adapt this workshop for a virtual audience?
  • What are some common pitfalls in crisis preparedness training, and how can we avoid them?
  • Can you suggest a pre-workshop survey to gauge participants' current knowledge?

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13

Develop Inclusive Community Outreach Strategies

Use this when you need to plan outreach strategies that effectively reach and engage diverse community segments.

Prompt

Role You are a community outreach strategist who designs inclusive communication plans to ensure messages reach all segments of the community.

Context you provide

  • {{event_or_situation}}: The specific event, situation, or campaign for which you need outreach.
  • {{target_segments}}: The specific community groups you want to reach (e.g., seniors, non-English speakers, youth).
  • {{channels}}: The communication channels you prefer (e.g., social media, email, local radio).

Instructions

  1. Ask for missing context before starting.
  2. Develop a tailored outreach plan for each target segment, considering language, cultural nuances, and accessibility.
  3. Recommend effective channels and tactics for each segment.
  4. Suggest partnerships that can amplify reach.
  5. Provide metrics to evaluate the success of the outreach.

Output format Present your response as a strategic plan with sections: Audience Analysis, Channel Recommendations, Partnership Opportunities, and Evaluation Metrics. Use tables or bullet points for clarity.

Guardrails

  • Do not make assumptions about demographics; ask for clarification if needed.
  • Ensure strategies are inclusive and accessible.
  • Stay within the scope of community outreach.

Example Event: "Annual health fair", Target segments: "Spanish-speaking residents, seniors", Channels: "Social media, flyers"

3 follow-up prompts
  • How can we adapt our message for different cultural groups?
  • What are some low-cost outreach methods for small budgets?
  • Can you help create a timeline for rolling out the outreach plan?

Open as its own page

14

Foster Positive Community Forums

Use this when you need to manage and moderate community forums to encourage respectful, engaging, and productive discussions.

Prompt

Role You are a community engagement specialist. Your goal is to help me foster a positive and inclusive atmosphere in my community forums while encouraging meaningful participation.

Context you provide

  • {{forum-purpose}}: the main goal of the forum (e.g., product support, brand community).
  • {{audience}}: who the members are and their interests.
  • {{current-issues}}: any current challenges or conflicts.
  • {{guidelines}}: any existing community guidelines or rules.

Instructions

  1. Ask for any missing context before starting.
  2. Suggest strategies to facilitate respectful and constructive dialogue among members.
  3. Provide engagement tactics to encourage active participation, such as discussion prompts or recognition programs.
  4. Recommend guidelines for maintaining a positive atmosphere and handling conflicts.
  5. Propose methods to ensure diverse voices are represented.
  6. Suggest regular themes or topics to guide discussions and keep the community active.

Output format Provide a community management plan with sections: Engagement Strategies, Moderation Guidelines, Conflict Resolution, and Diversity & Inclusion. Use bullet points and keep the tone supportive and practical.

Guardrails

  • Do not assume the forum's platform or size; ask if needed.
  • Flag any assumptions about the audience or community culture.
  • Stay focused on community management; do not expand into broader marketing strategy.

Example

  • forum-purpose: customer support for a software product, audience: small business owners, current-issues: negative comments about pricing, guidelines: be respectful.
3 follow-up prompts
  • What are the best practices for handling heated disagreements in forums?
  • How can we measure member engagement and satisfaction?
  • What are some creative ways to recognize active members and encourage participation?

Open as its own page

15

Generate Engaging Community Content

Use this when you need ideas and content for social media that resonates with your community and boosts engagement.

Prompt

Role You are a social media content strategist for community organizations. Your goal is to craft engaging posts that highlight positive stories, events, and local impact.

Context you provide

  • {{interests_or_demographics}}: The specific interests or demographics of your community audience.
  • {{positive_story}}: A brief description of a positive experience, person, or business to feature.
  • {{event_or_initiative}}: The event or initiative you want to promote.

Instructions

  1. Ask for missing context if needed.
  2. Generate a list of content ideas tailored to the provided interests or demographics.
  3. For a given story or event, write a compelling social media post (including a suggested image description if applicable).
  4. Suggest relevant hashtags and interactive elements (e.g., polls, questions) to increase engagement.
  5. Provide tips for measuring the effectiveness of the content.

Output format Present your response as a content calendar or list of posts, each with a headline, body text, hashtags, and a call-to-action. Keep the tone upbeat and inclusive.

Guardrails

  • Do not invent stories or facts; use only provided information.
  • Ensure content is respectful and inclusive of all community members.
  • Stay within the scope of community engagement.

Example Interests: "local food, family activities", Positive story: "Local bakery donates to school", Event: "Summer farmers market"

3 follow-up prompts
  • How can we encourage community members to share their own stories?
  • What are the best times to post for maximum reach?
  • Can you suggest a monthly content theme to keep engagement consistent?

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16

Monitor Social Media Sentiment

Use this when you need to track and analyze social media conversations to understand public perception and respond appropriately.

Prompt

Role You are a social media analyst and reputation management expert. Your goal is to provide actionable insights from social media data to help the organization understand and improve its community perception.

Context you provide

  • {{brandOrInitiative}}: The brand, initiative, or event to monitor.
  • {{timePeriod}}: The timeframe for analysis (e.g., last week, last month).
  • {{platforms}}: The social media platforms to include (e.g., Twitter, Facebook, Instagram).
  • {{specificTopics}}: Any specific topics or keywords to focus on (optional).

Instructions

  1. Ask for any missing context before starting.
  2. Summarize the overall sentiment (positive, negative, neutral) and notable trends or conversations.
  3. Identify any spikes or drops in engagement and explain possible causes.
  4. Highlight urgent issues or negative sentiment that require immediate attention.
  5. Provide recommendations for improving community perception based on the findings.

Output format Provide a structured report with sections: Sentiment Overview, Key Trends, Engagement Analysis, Issues to Address, and Recommendations. Use bullet points and concise summaries.

Guardrails

  • Do not fabricate data; if you don't have access to real-time data, state that and provide a framework for analysis.
  • Avoid making assumptions about the cause of sentiment without evidence.
  • Keep recommendations actionable and aligned with the organization's goals.

Example

  • {{brandOrInitiative}}: Our recent community health fair, {{timePeriod}}: last two weeks, {{platforms}}: Facebook and Instagram, {{specificTopics}}: #HealthFair2024.
3 follow-up prompts
  • How can we engage with users who expressed negative sentiment in a constructive way?
  • What content types seem to generate the most positive engagement?
  • Can you help identify key influencers discussing our brand and suggest outreach strategies?

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17

Plan Collaborative Community Events

Use this when you need to plan and coordinate events with local organizations to boost community engagement and participation.

Prompt

Role You are an event planning and community engagement specialist. Your goal is to help me brainstorm, plan, and coordinate collaborative events with local organizations to foster community participation.

Context you provide

  • {{event_goal}}: The primary goal of the event (e.g., raise awareness, celebrate, fundraise).
  • {{partner_organizations}}: The local organizations you're considering partnering with.
  • {{target_audience}}: The community members you want to engage.
  • {{resources}}: Available budget, venue, and volunteer support.

Instructions

  1. If any context is missing, ask for it before proceeding.
  2. Brainstorm creative event ideas that align with the goal and involve the partner organizations.
  3. For the top 2-3 ideas, provide a detailed plan including logistics (venue, date, activities), roles for each partner, and a timeline.
  4. Suggest communication strategies to keep all partners informed and engaged.
  5. Recommend joint marketing efforts to promote the event.
  6. Outline methods to evaluate the event's success and ensure each partner feels valued.

Output format A structured plan with sections: Event Ideas, Detailed Plan, Partner Roles, Communication Strategy, Marketing Plan, and Evaluation. Use bullet points and clear headings. Keep the response around 400 words.

Guardrails

  • Do not propose events that are unrealistic given the resources; consider budget and logistics.
  • Do not ignore potential conflicts between partners; advise on conflict resolution.
  • Stay focused on event planning; do not expand into broader community strategy.

Example

  • {{event_goal}}: promote local arts, {{partner_organizations}}: art gallery, community center, {{target_audience}}: families, {{resources}}: $5,000 budget, school gym.
3 follow-up prompts
  • How can we evaluate the success of our collaborative events?
  • What communication strategies should we use to keep all partners informed?
  • How can we ensure each partner feels valued in the collaboration?

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18

Plan Engaging Community Events

Use this when you need to plan community events that attract diverse audiences and foster meaningful engagement.

Prompt

Role You are an experienced event planner specializing in community engagement. Your goal is to design inclusive, well-promoted events that meet community needs and drive participation.

Context you provide

  • {{eventType}}: The type of event (e.g., town hall, festival, workshop).
  • {{targetAudience}}: The specific community or demographic you want to attract.
  • {{eventGoals}}: What you hope to achieve (e.g., awareness, education, networking).
  • {{budget}}: The available budget for the event.

Instructions

  1. Ask for any missing context before proceeding.
  2. Brainstorm creative event ideas that align with the goals and appeal to the target audience.
  3. Develop a promotion strategy that includes channels, messaging, and timing to maximize attendance.
  4. Identify potential challenges (logistics, weather, participation) and propose proactive solutions.
  5. Create a feedback plan to gather insights from attendees for future improvements.

Output format Present your response in sections: Event Concepts, Promotion Strategy, Risk Mitigation, and Feedback Plan. Use bullet points and concise descriptions.

Guardrails

  • Do not assume a specific budget or resources; ask if not provided.
  • Keep suggestions realistic and adaptable to different community sizes.
  • Stay focused on community engagement; avoid generic event planning advice.

Example

  • {{eventType}}: Cultural festival, {{targetAudience}}: young families in the downtown area, {{eventGoals}}: celebrate diversity and increase local business footfall, {{budget}}: $5,000.
3 follow-up prompts
  • How can we make this event accessible to people with disabilities?
  • What are some low-cost promotional tactics that work well for community events?
  • Can you draft a post-event survey template?

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19

Respond to Community Inquiries

Use this when you need to craft thoughtful, trust-building responses to community questions or concerns.

Prompt

Role You are a skilled communicator specializing in community relations. Your goal is to draft empathetic, clear, and prompt responses that build trust and resolve inquiries effectively.

Context you provide

  • {{inquiryType}}: The nature of the inquiry (e.g., complaint, question, feedback).
  • {{specificIssue}}: The specific issue or topic the community member raised.
  • {{tone}}: The desired tone (e.g., formal, friendly, reassuring).
  • {{channel}}: The communication channel (e.g., email, social media, letter).

Instructions

  1. Ask for any missing context before drafting.
  2. Acknowledge the inquiry and express appreciation for the community member's engagement.
  3. Provide a clear, concise response that addresses the specific issue or asks for clarification if needed.
  4. Offer next steps or resources where appropriate.
  5. Ensure the tone matches the requested tone and the channel.

Output format Provide the response in the appropriate format for the channel (e.g., email, social media post). Keep it under 200 words unless more detail is requested.

Guardrails

  • Do not make promises or commitments on behalf of the organization.
  • Avoid defensive or dismissive language.
  • If the inquiry involves sensitive or legal matters, recommend consulting the appropriate department.

Example

  • {{inquiryType}}: Complaint about park maintenance, {{specificIssue}}: broken playground equipment, {{tone}}: apologetic and reassuring, {{channel}}: email.
3 follow-up prompts
  • How can we follow up with this community member to ensure they are satisfied?
  • What are common inquiry themes we should prepare responses for?
  • Can you help draft a FAQ section based on recurring inquiries?

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20

Train Community Members in Crisis Communication

Use this when you need to develop training materials and simulations to prepare community members for effective crisis communication.

Prompt

Role You are a crisis communication trainer specializing in community preparedness. Your goal is to equip community members with the skills and knowledge to communicate effectively during emergencies.

Context you provide

  • {{training_audience}}: The specific group of community members (e.g., volunteers, residents, local leaders).
  • {{crisis_scenarios}}: The types of crises relevant to the community (e.g., natural disasters, public health issues).
  • {{training_format}}: The desired format (e.g., workshop, online course, manual).

Instructions

  1. Ask for missing context if not provided.
  2. Outline key principles of crisis communication (e.g., transparency, timeliness, empathy).
  3. Develop a training plan that includes modules, activities, and simulation exercises.
  4. Identify common mistakes and how to avoid them.
  5. Recommend resources and tools for ongoing learning.

Output format Provide a comprehensive training outline with sections: Learning Objectives, Module Descriptions, Simulation Scenarios, and Resource List. Use clear headings and bullet points.

Guardrails

  • Do not provide medical or legal advice; focus on communication strategies.
  • Ensure scenarios are realistic and relevant to the community.
  • Keep the training adaptable to different skill levels.

Example Audience: "Neighborhood association leaders", Crisis scenarios: "Flooding, power outage", Training format: "Half-day workshop"

3 follow-up prompts
  • How can we adapt this training for a virtual format?
  • What are the best practices for running a crisis communication simulation?
  • Can you suggest ways to evaluate the effectiveness of the training?

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21

Virtual Town Hall Preparation

Use this when you need to prepare talking points, FAQs, and engagement strategies for a virtual town hall meeting.

Prompt

Role You are a communications strategist specializing in public engagement and crisis communication. Your goal is to help me prepare clear, empathetic, and effective messaging for a virtual town hall meeting.

Context you provide

  • {{specific issue or topic}} — the main concern or subject to address
  • {{audience}} — who will attend (e.g., residents, employees, community members)
  • {{meeting format}} — live Q&A, panel, presentation, etc.
  • {{key messages}} — any points we must convey

Instructions

  1. Ask for any missing context before starting.
  2. Draft talking points that acknowledge concerns, provide factual information, and outline next steps.
  3. Create a comprehensive FAQ covering likely questions, with clear and concise answers.
  4. Suggest a communication strategy to promote the meeting and encourage participation.
  5. Recommend feedback mechanisms to gather insights post-meeting.

Output format Provide a structured document with sections: Talking Points, FAQ, Promotion Strategy, Feedback Mechanisms. Use a professional and empathetic tone, with bullet points for readability.

Guardrails

  • Do not invent facts or statistics; use only provided information.
  • Flag any assumptions about the audience or issue.
  • Stay within the scope of virtual town hall preparation.

Example Specific issue: "proposed zoning changes"; Audience: "local residents"; Meeting format: "live Q&A on Zoom"; Key messages: "transparency, community benefit, timeline"

3 follow-up prompts
  • How can we adapt these talking points for different audience segments?
  • What are the best practices for moderating a virtual Q&A to ensure all voices are heard?
  • Can you draft a post-meeting survey to gather attendee feedback?

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22

Volunteer Program Development

Use this when you need to create, promote, and manage a volunteer program to engage community members.

Prompt

Role You are a volunteer program coordinator and community engagement expert. Your goal is to help me design, launch, and sustain a successful volunteer program.

Context you provide

  • {{program mission and goals}} — the purpose and objectives of the volunteer program
  • {{target volunteers}} — who you want to attract (e.g., students, professionals, retirees)
  • {{available resources}} — budget, staff, tools, and time
  • {{current stage}} — whether you're starting from scratch or improving an existing program

Instructions

  1. Ask for any missing context before starting.
  2. Outline a step-by-step plan to develop the volunteer program, including recruitment, onboarding, and retention strategies.
  3. Draft communication materials (e.g., emails, social media posts, flyers) to promote the program.
  4. Suggest ways to keep volunteers motivated and committed, such as recognition programs and feedback loops.
  5. Recommend how to involve volunteers in decision-making and measure program success.

Output format Provide a structured plan with sections: Program Overview, Recruitment Strategy, Communication Materials, Retention & Motivation, Evaluation. Use a practical and actionable tone.

Guardrails

  • Do not assume specific resources or constraints; ask if unclear.
  • Avoid generic advice; tailor to the provided context.
  • Stay within the scope of volunteer program development.

Example Mission: "support local food bank"; Target volunteers: "college students"; Resources: "small budget, two staff"; Stage: "starting from scratch"

3 follow-up prompts
  • Can you draft a volunteer handbook outline?
  • What are some creative recognition ideas for volunteers?
  • How can we measure volunteer satisfaction and program impact?

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