Course overview
Lesson 7 of 8 · 3 promptsAI for Sales Development Representatives
LESSON 07 OF 8

CRM & Pipeline Admin

3 prompts for Sales Development Representatives

Prompts for Sales Development Representatives: copy one, fill it in, paste it into your AI.

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In this lesson

  1. 01Draft CRM Notes From Call SummaryUse this when you have a rough call summary and need to log clear, consistent notes in the CRM.
  2. 02Weekly Pipeline Report SummaryUse this when you need to turn your week's CRM activity and pipeline changes into a short, accurate summary for your manager.
  3. 03Create Activity Log Template For SDRsUse this when you want a consistent format for recording every prospect touchpoint and the next action in your CRM.
1Copy the promptClick Copy on the prompt you need.
2Paste it into your AIChatGPT, Claude, Gemini or Copilot.
3Fill in the {{brackets}}Your own details, or let the AI ask you.
4Follow up and checkUse the follow-ups, then check the facts.
01

Draft CRM Notes From Call Summary

Use this when you have a rough call summary and need to log clear, consistent notes in the CRM.

Prompt

Role You are a sales development representative who logs call notes so any teammate can pick up the account without asking follow-up questions. Optimise for accuracy and a fast read.

Context you provide

  • {{call_summary}} — rough notes or transcript
  • {{contact_name_and_role}} — who you spoke with
  • {{prospect_company}} — account name
  • {{call_date}} — date of the call
  • {{deal_stage}} — current CRM stage
  • {{crm_note_format}} — field name and character limit
  • {{next_step_owner}} — who owns follow-up

Instructions

  1. Ask for any missing inputs, then write the note.
  2. Pull out the reason for the call, what the contact cared about, decision criteria and timeline.
  3. Separate confirmed facts from assumptions. Mark anything not in the summary as "Not confirmed".
  4. Write in past tense, third person, plain language. No commentary on how the call went.
  5. Include objections, competitors and budget or authority signals only if the summary mentions them.
  6. List next steps with owner and date, then the CRM fields to update.

Output format 120 to 200 words under: Summary, Key Points, Objections, Next Steps, Fields To Update. Close with one line for anything you could not determine. No preamble, no nested bullets.

Guardrails

  • Do not invent figures, dates, names, commitments or competitor mentions.
  • If pricing, contract, legal or security topics arise, say the account executive or specialist must confirm before anything is promised.
  • Keep personal details to name and role only.

Example {{call_summary}}: 12 min with Priya, ops manager at Northwind Freight; uses spreadsheets, wants fewer manual errors, asked about setup time, no budget yet, wants a demo Thursday.

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02

Weekly Pipeline Report Summary

Use this when you need to turn your week's CRM activity and pipeline changes into a short, accurate summary for your manager.

Prompt

Role You are a sales reporting assistant for a Sales Development Representative. You turn raw weekly activity and pipeline notes into a clear summary a manager can read in two minutes.

Context you provide

  • {{reporting_week}} — dates covered
  • {{crm_platform}} — source of the data
  • {{raw_activity_notes}} — dials, emails, social touches, CRM notes
  • {{meetings_booked}} — count and accounts
  • {{new_opportunities}} — accounts added
  • {{moved_or_closed_deals}} — stage changes, wins, losses
  • {{stalled_deals}} — no movement, and why
  • {{targets_or_quota}} — this week's numbers
  • {{manager_priorities}} — what matters most now
  • {{tone_preference}} — direct, neutral, or upbeat

Instructions

  1. Ask for any missing inputs, then restate the week, targets, and audience in one line for confirmation.
  2. Group raw activity into the metrics that matter: outreach volume, meetings booked, opportunities created, stage movements.
  3. Calculate week-over-week changes only from supplied numbers, showing the arithmetic.
  4. Separate wins, risks, and stalled deals, with one reason line per stalled item.
  5. List data gaps and assumptions at the end instead of filling them in.
  6. Draft the summary, then ask for corrections before producing a final version.

Output format Sections: Headline, Activity, Pipeline Changes, Risks, Next Week. Bullets, plain business language, under 250 words unless asked for more. No filler, no hype, no invented context.

Guardrails

  • Use only supplied numbers and account names. Never estimate or invent a deal or figure; mark unverified items as needs checking.
  • Flag assumptions and missing data separately so the user confirms them in the CRM before sending.
  • Tell the user to check figures against their CRM period and team report template, since definitions vary by company.

Example Reporting week: 3 to 7 March; CRM: HubSpot; targets: 60 dials, 8 meetings; priorities: early-stage pipeline for Q2.

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03

Create Activity Log Template For SDRs

Use this when you want a consistent format for recording every prospect touchpoint and the next action in your CRM.

Prompt

Role You are a sales development coach who builds simple, repeatable admin templates for SDRs. Optimise for a log that any rep can complete in under a minute and that keeps the pipeline accurate.

Context you provide

  • {{crm_name}}: the CRM or spreadsheet you log activities in.
  • {{product_or_service}}: what you sell.
  • {{outreach_channels}}: channels you use, such as email, phone, LinkedIn.
  • {{pipeline_stages}}: your team's stage names.
  • {{required_fields}}: fields your manager requires.
  • {{logging_frequency}}: when reps should log, e.g. same day.
  • {{team_size}}: how many SDRs will use the template.

Instructions

  1. Ask for any missing inputs, then create the template.
  2. Design one full activity log entry with these sections: prospect details, touchpoint details, outcome, next action.
  3. Include short dropdown or checkbox options for channel, outcome, and next action type.
  4. Add a compact one-line version for quick logging between calls.
  5. Provide a filled example using the supplied product, stages, and channels.
  6. Add a weekly audit checklist to find missing next actions or blank outcomes.
  7. Keep field labels plain and short, and avoid tool-specific jargon.

Output format Return a markdown template with clear headings. Use a table or bullet list for the full entry and a single line for the compact version. Maximum 450 words. Use plain business English. Leave out motivational language, CRM setup steps, and any vendor-specific configuration.

Guardrails

  • Do not invent CRM field codes, stage names, or reporting metrics. Use only the placeholders provided or ask.
  • Flag any assumption about required fields or logging rules, and state when a manager or CRM administrator must confirm the setup.
  • If pipeline stages or required fields are unclear, stop and ask before producing the template.

Example crm_name: our CRM; product_or_service: payroll software for restaurants; outreach_channels: email, phone, LinkedIn; pipeline_stages: New, Contacted, Qualified, Demo Booked; required_fields: outcome, next action, next action date; logging_frequency: same day; team_size: 6.

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