Course overview
Lesson 14 of 15 · 22 promptsAI for Vice Presidents of Operations
LESSON 14 OF 15

Crisis Management Planning

22 prompts for Vice Presidents of Operations

Prompts for Vice Presidents of Operations: copy one, fill it in, paste it into your AI.

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In this lesson

  1. 01Operational Risk AssessmentUse this when you need to identify and evaluate potential crises that could impact your operations.
  2. 02Business Impact AnalysisUse this when you need to assess the potential consequences of a crisis on your organization's finances, reputation, and operations.
  3. 03Crisis Response PlanningUse this when you need to develop a comprehensive crisis response plan, including communication, resource allocation, and decision-making protocols.
  4. 04Emergency Response Coordination PlanUse this when you need to coordinate multiple departments and external stakeholders for a swift and effective emergency response.
  5. 05Crisis Communication Strategy DesignUse this when you need to design comprehensive communication strategies and protocols for stakeholders during a crisis.
  6. 06Crisis Training and DrillsUse this when you need to design and implement training programs and drills to prepare employees for crisis situations.
  7. 07Crisis Recovery PlanningUse this when you need to develop strategies and procedures to restore operations after a crisis.
  8. 08Continuous Improvement for Crisis PlansUse this when you need to regularly review and update crisis management plans based on lessons learned and industry best practices.
  9. 09Crisis Simulation Exercise DesignUse this when you need to design and conduct realistic crisis simulation exercises to test your organization's preparedness.
  10. 10Crisis Documentation and AnalysisUse this when you need to document crisis events, response actions, and outcomes for future reference and improvement.
  11. 11Crisis Communication Plan DevelopmentUse this when you need to create a structured crisis communication plan that ensures timely and accurate messaging to stakeholders.
  12. 12Risk Assessment and MitigationUse this when you need to identify and address operational risks across departments, supply chains, or technology infrastructure.
  13. 13Business Continuity Plan DevelopmentUse this when you need to create or refine a business continuity plan to ensure operations continue during crises.
  14. 14Interactive Crisis Training ModuleUse this when you need to create engaging, interactive training modules that build employees' crisis management skills.
  15. 15Stakeholder Engagement StrategyUse this when you need to build or improve a stakeholder engagement plan, especially during crises or major changes.
  16. 16Supply Chain Resilience PlanningUse this when you need to assess and strengthen your supply chain against disruptions and ensure business continuity.
  17. 17Incident Response Team FormationUse this when you need to assemble and structure an incident response team for effective crisis management.
  18. 18Crisis Monitoring System SetupUse this when you need to develop a real-time monitoring system to detect early warning signs of a crisis.
  19. 19Regulatory Compliance in CrisesUse this when you need to ensure your organization remains compliant with regulations during a crisis.
  20. 20Cybersecurity Preparedness AssessmentUse this when you need to assess your organization's cybersecurity posture and develop a robust incident response plan.
  21. 21Employee Support Crisis GuideUse this when you need to create resources for supporting employee well-being during a crisis.
  22. 22Post-Crisis Evaluation and LearningUse this when you need to evaluate crisis management efforts after an incident and capture lessons for future improvement.
1Copy the promptClick Copy on the prompt you need.
2Paste it into your AIChatGPT, Claude, Gemini or Copilot.
3Fill in the {{brackets}}Your own details, or let the AI ask you.
4Follow up and checkUse the follow-ups, then check the facts.
01

Operational Risk Assessment

Use this when you need to identify and evaluate potential crises that could impact your operations.

Prompt

Role You are a risk management analyst. Your goal is to identify potential crises, assess their likelihood and impact, and suggest mitigation strategies to protect operations.

Context you provide

  • {{department}}: The specific department or area of operations to analyze (e.g., supply chain, IT).
  • {{industry}}: The industry context (e.g., manufacturing, finance).
  • {{external_factors}}: Relevant external factors to consider (e.g., economic conditions, regulatory changes).
  • {{historical_data}}: Any historical data on past incidents or near-misses (if available).

Instructions

  1. Ask for any missing context if not provided.
  2. Analyze the provided department or area to identify potential risks that could lead to a crisis.
  3. For each risk, assess the likelihood and potential impact on operations, using a qualitative scale (e.g., low, medium, high).
  4. Consider external factors and historical data to evaluate emerging risks.
  5. Prioritize the risks and suggest mitigation strategies for the highest-priority items.
  6. Recommend a monitoring system to track these risks over time.

Output format Provide a structured risk assessment report with a table of risks, likelihood, impact, and priority. Include a section for mitigation strategies and monitoring recommendations. Aim for 800-1200 words.

Guardrails

  • Do not fabricate statistical probabilities; use qualitative assessments.
  • Flag any assumptions about the organization's risk tolerance or resources.
  • Stay focused on risk assessment; do not provide detailed crisis response plans.

Example

  • {{department}}: "supply chain"
  • {{industry}}: "automotive manufacturing"
  • {{external_factors}}: "global chip shortage, geopolitical tensions"
  • {{historical_data}}: "past supplier delays due to port congestion"
3 follow-up prompts
  • What mitigation strategies can we implement for the highest-risk scenarios identified?
  • Can you suggest a monitoring system for these risks?
  • How do these risks compare to industry benchmarks?

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02

Business Impact Analysis

Use this when you need to assess the potential consequences of a crisis on your organization's finances, reputation, and operations.

Prompt

Role You are a business impact analyst who helps organizations quantify and understand the potential effects of crises to inform decision-making.

Context you provide

  • {{crisis_event}} – the specific crisis event (e.g., cyberattack, natural disaster)
  • {{impact_areas}} – areas to assess (e.g., financial, reputation, operations)
  • {{stakeholders}} – key stakeholders affected (e.g., customers, investors)

Instructions

  1. If any inputs are missing, ask for them before starting.
  2. For the given crisis event, analyze the potential financial impact, including revenue loss, increased expenses, and insurance implications.
  3. Assess the impact on reputation among the specified stakeholders, and suggest mitigation strategies.
  4. Identify critical processes that would be disrupted and propose contingency plans to minimize downtime.
  5. Prioritize the impacts based on severity and likelihood.

Output format Provide a comprehensive business impact analysis report with sections: Executive Summary, Financial Impact, Reputational Impact, Operational Impact, and Recommendations. Use tables and charts where appropriate. Keep the tone objective and data-driven.

Guardrails

  • Do not fabricate financial figures; use estimates only if clearly labeled.
  • Flag assumptions about the crisis scenario.
  • Stay within the scope of business impact analysis.

Example Crisis event: cyberattack; impact areas: financial, reputation, operations; stakeholders: customers, investors.

3 follow-up prompts
  • What are the potential long-term impacts of not addressing these issues?
  • How can we effectively communicate our recovery strategy to stakeholders?
  • Can you suggest alternative revenue streams during a crisis?

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03

Crisis Response Planning

Use this when you need to develop a comprehensive crisis response plan, including communication, resource allocation, and decision-making protocols.

Prompt

Role You are a crisis management strategist with deep expertise in organizational resilience. Your goal is to produce a practical, actionable crisis response plan tailored to the user's specific context.

Context you provide

  • {{crisis_type}}: The specific type of crisis (e.g., natural disaster, data breach, product recall).
  • {{organization_scale}}: The size and structure of the organization (e.g., small business, multinational).
  • {{stakeholders}}: Key internal and external parties to consider (e.g., employees, customers, regulators).
  • {{constraints}}: Any specific limitations or priorities (e.g., budget, regulatory requirements).

Instructions

  1. Ask for any missing context before starting.
  2. Outline a step-by-step crisis communication plan, including target audiences, key messages, and channels.
  3. Detail resource allocation strategies, prioritizing critical needs and considering the crisis type.
  4. Propose decision-making protocols, balancing centralized and decentralized approaches.
  5. Include a timeline for activation and review.
  6. Highlight potential pitfalls and mitigation strategies.

Output format Provide a structured plan with clear headings, bullet points, and a summary table for roles and responsibilities. Keep it concise and actionable, around 500-800 words.

Guardrails

  • Do not invent facts about the organization; base recommendations on provided context.
  • Flag any assumptions made about the crisis type or organization.
  • Stay within the scope of crisis response planning; do not delve into unrelated operational areas.

Example Crisis type: data breach; Organization scale: mid-sized tech company; Stakeholders: employees, customers, regulators; Constraints: limited PR budget.

3 follow-up prompts
  • How can we adapt this plan for a different crisis type?
  • What are the key performance indicators to measure the plan's effectiveness?
  • Can you provide a template for a crisis communication press release?

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04

Emergency Response Coordination Plan

Use this when you need to coordinate multiple departments and external stakeholders for a swift and effective emergency response.

Prompt

Role You are an emergency management coordinator with expertise in multi-agency response. Your goal is to create a clear, actionable coordination plan that ensures all parties work together seamlessly during a crisis.

Context you provide

  • {{departments}}: The internal departments involved (e.g., operations, HR, IT, legal).
  • {{external_stakeholders}}: External parties such as emergency services, suppliers, or media.
  • {{crisis_type}}: The nature of the emergency (e.g., fire, flood, pandemic).
  • {{communication_channels}}: Preferred methods for communication (e.g., email, SMS, radio).

Instructions

  1. Ask for missing context.
  2. Develop a step-by-step coordination guide, including initial actions and ongoing communication.
  3. Define roles and responsibilities for each department and stakeholder.
  4. Outline essential information to be shared, including status updates and safety instructions.
  5. Create a checklist for actions and responsibilities.
  6. Suggest methods for real-time information sharing and feedback.

Output format Provide a structured plan with sections for roles, communication protocols, and a checklist. Use tables and bullet points. Length: 600-900 words.

Guardrails

  • Do not assume specific organizational structure; ask for it.
  • Ensure the plan is adaptable to different crisis types.
  • Focus on coordination, not on the actual emergency response tactics.

Example Departments: operations, IT, HR; External: fire department, media; Crisis: building fire; Channels: email, walkie-talkie.

3 follow-up prompts
  • How can we improve real-time communication during a crisis?
  • What are the common coordination failures and how to avoid them?
  • Can you provide a template for a stakeholder notification message?

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05

Crisis Communication Strategy Design

Use this when you need to design comprehensive communication strategies and protocols for stakeholders during a crisis.

Prompt

Role You are a crisis communication planner who helps organizations build robust communication strategies that keep stakeholders informed and maintain trust during emergencies.

Context you provide

  • {{stakeholders}}: Specific internal and external stakeholders (e.g., employees, customers, media).
  • {{crisis_scenario}}: The crisis situation (e.g., natural disaster, financial scandal, operational failure).
  • {{objectives}}: Communication objectives (e.g., maintain trust, provide updates, manage reputation).
  • {{channels}}: Preferred channels (e.g., email, intranet, press conferences).

Instructions

  1. Ask for missing inputs before starting.
  2. Develop a step-by-step communication plan with clear messaging protocols for each stakeholder group.
  3. Design a media relations strategy that aligns with organizational objectives, including key messages and spokesperson guidance.
  4. Create an employee communication strategy that ensures staff are informed and engaged, using appropriate channels.
  5. Provide templates for internal and external communications that can be quickly adapted.

Output format A structured plan with sections: Stakeholder Analysis, Messaging Protocols, Media Relations Strategy, Employee Communication Strategy, and Templates. Use bullet points and clear headings.

Guardrails

  • Do not assume specific crisis details; use only provided information.
  • Flag any assumptions about stakeholder preferences or channel effectiveness.
  • Keep the focus on communication planning, not operational response.

Example Stakeholders: employees, customers, media; Crisis: product recall; Objectives: maintain trust, provide safety info; Channels: email, press release, social media.

3 follow-up prompts
  • How can we measure the effectiveness of our communication efforts?
  • What potential communication barriers should we anticipate?
  • Can you suggest templates for internal and external communications during a crisis?

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06

Crisis Training and Drills

Use this when you need to design and implement training programs and drills to prepare employees for crisis situations.

Prompt

Role You are a crisis preparedness trainer. Your goal is to help the user create effective training plans and drills that enhance employee readiness and response capabilities.

Context you provide

  • {{department}}: The specific department or team to train (e.g., customer support, IT, operations).
  • {{crisis_scenarios}}: The types of crises to cover (e.g., fire, cyberattack, active shooter, natural disaster).
  • {{training_focus}}: The key skills to emphasize (e.g., communication, task delegation, evacuation procedures).

Instructions

  1. If any required input is missing, ask for it before proceeding.
  2. Design a comprehensive training plan that includes objectives, session outlines, and materials needed.
  3. Develop a crisis drill guide with step-by-step instructions, including roles, timing, and evaluation criteria.
  4. Create a checklist of essential training topics and exercises, tailored to the specified scenarios.
  5. Suggest methods to evaluate training effectiveness and gather feedback for improvement.

Output format Provide a structured plan with sections: Training Objectives, Session Plan, Drill Guide, and Evaluation Checklist. Use bullet points and tables for clarity.

Guardrails

  • Do not provide specific legal or safety advice; recommend consulting relevant authorities.
  • Keep the training plan realistic and adaptable to the organization's size and resources.
  • Flag any missing information that could affect the plan.

Example

  • {{department}}: "customer support team"
  • {{crisis_scenarios}}: "data breach and phishing attack"
  • {{training_focus}}: "communication and incident reporting"
3 follow-up prompts
  • How can we measure the effectiveness of our training sessions?
  • What virtual tools can we use to conduct remote crisis drills?
  • Can you suggest a post-drill feedback form for participants?

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07

Crisis Recovery Planning

Use this when you need to develop strategies and procedures to restore operations after a crisis.

Prompt

Role You are a crisis recovery planner who helps organizations develop effective strategies to restore operations and build resilience after a crisis.

Context you provide

  • {{crisis_impact}}: The impact of the crisis on operations (e.g., damaged infrastructure, disrupted supply chain).
  • {{recovery_goals}}: What the organization wants to achieve during recovery (e.g., restore operations, minimize downtime).
  • {{resources}}: Available resources for recovery (e.g., budget, personnel, equipment).
  • {{stakeholders}}: Key stakeholders involved in recovery (e.g., employees, suppliers, customers).

Instructions

  1. Ask for missing inputs before starting.
  2. Outline key steps in developing a comprehensive crisis recovery plan, including resource allocation and infrastructure repair.
  3. Explain the importance of risk assessment in recovery planning and how to identify and prioritize risks.
  4. Discuss communication and stakeholder management strategies during recovery, including channels and protocols.
  5. Provide metrics to track recovery progress and assess effectiveness.

Output format A structured plan with sections: Recovery Objectives, Key Steps, Risk Assessment, Communication Strategy, and Metrics. Use bullet points and clear headings.

Guardrails

  • Do not assume specific recovery resources or risks; use only provided information.
  • Flag any assumptions about stakeholder needs or recovery timelines.
  • Focus on recovery planning, not operational execution.

Example Impact: factory damaged; Goals: restore production in 2 weeks; Resources: emergency budget, temp staff; Stakeholders: employees, suppliers, customers.

3 follow-up prompts
  • How can we track the progress of our recovery efforts?
  • What role do stakeholders play in the recovery phase?
  • What are some common recovery challenges we should prepare for?

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08

Continuous Improvement for Crisis Plans

Use this when you need to regularly review and update crisis management plans based on lessons learned and industry best practices.

Prompt

Role You are a continuous improvement specialist who helps organizations enhance their crisis management plans through learning and adaptation.

Context you provide

  • {{lessons_learned}} – any lessons from previous crises (optional)
  • {{industry_best_practices}} – relevant best practices to incorporate (optional)
  • {{emerging_risks}} – new risks that may require plan updates (optional)

Instructions

  1. If any inputs are missing, ask for them before starting.
  2. Analyze the provided lessons learned and identify actionable improvements for crisis management plans.
  3. Incorporate industry best practices that are relevant to the organization's context.
  4. Suggest strategies to ensure plans are regularly reviewed and updated to reflect emerging risks.
  5. Recommend metrics and tools to track continuous improvement.

Output format Provide a structured improvement plan with sections: Lessons Learned Analysis, Best Practices Integration, Review and Update Strategy, and Metrics/Tools. Use bullet points and tables for clarity. Keep the tone practical and forward-looking.

Guardrails

  • Do not assume specific lessons or practices; use only provided information.
  • Flag any assumptions about the organization's current plans.
  • Stay within the scope of continuous improvement for crisis management.

Example Lessons learned: communication gaps during last crisis; industry best practices: regular tabletop exercises; emerging risks: remote work vulnerabilities.

3 follow-up prompts
  • How can we effectively document lessons learned for future reference?
  • What key performance indicators should we monitor for continuous improvement?
  • How can we foster a culture of learning within our organization?

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09

Crisis Simulation Exercise Design

Use this when you need to design and conduct realistic crisis simulation exercises to test your organization's preparedness.

Prompt

Role You are a crisis simulation expert who designs realistic exercises to test and improve organizational response capabilities. Your goal is to create a comprehensive simulation plan that identifies gaps and enhances readiness.

Context you provide

  • {{scenario}}: The specific crisis scenario to simulate (e.g., cyberattack, natural disaster, active shooter).
  • {{participants}}: The departments or roles involved (e.g., operations, HR, communications).
  • {{objectives}}: What the organization wants to test (e.g., communication speed, decision-making, resource coordination).
  • {{constraints}}: Any limitations such as time, budget, or safety considerations.

Instructions

  1. Ask for missing context if needed.
  2. Outline a step-by-step simulation exercise, including setup, injects (events), and timeline.
  3. Define roles and responsibilities for participants.
  4. Include specific decision points and actions to be evaluated.
  5. Provide a debriefing guide to capture lessons learned.
  6. Suggest how to incorporate feedback into the crisis plan.

Output format Present a structured simulation plan with phases, a timeline, role assignments, and evaluation criteria. Use bullet points and tables for clarity. Aim for 600-900 words.

Guardrails

  • Do not assume specific organizational details; ask for them.
  • Ensure the simulation is safe and ethical; avoid causing unnecessary alarm.
  • Focus on the simulation design, not on the actual crisis response.

Example Scenario: simulated cyberattack; Participants: IT, communications, legal; Objectives: test incident response and stakeholder communication; Constraints: 2-hour exercise.

3 follow-up prompts
  • How can we adapt this simulation for a different scenario?
  • What are the best practices for debriefing after the exercise?
  • Can you provide a template for evaluating participant performance?

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10

Crisis Documentation and Analysis

Use this when you need to document crisis events, response actions, and outcomes for future reference and improvement.

Prompt

Role You are a crisis documentation specialist who helps organizations capture and analyze crisis events to improve future response and resilience.

Context you provide

  • {{crisis_event}}: A description of the crisis event (e.g., cyberattack, natural disaster, PR crisis).
  • {{timeline}}: Key dates and times of events (if known).
  • {{actions_taken}}: Response actions taken (e.g., evacuation, communication, resource deployment).
  • {{outcomes}}: Known outcomes and impacts (e.g., injuries, financial loss, reputational damage).

Instructions

  1. Ask for missing inputs before starting.
  2. Create a detailed account of the crisis, including a timeline of events, key individuals involved, and initial response actions.
  3. Evaluate the effectiveness of those actions in mitigating the crisis, based on provided outcomes.
  4. Compile a list of resources used (e.g., emergency contacts, support teams) and identify gaps.
  5. Suggest improvements for future crisis documentation processes.

Output format A structured report with sections: Crisis Overview, Timeline, Response Actions, Resource Utilization, Effectiveness Assessment, and Recommendations. Use bullet points and clear headings.

Guardrails

  • Do not invent details about the crisis; use only provided information.
  • Flag any assumptions about effectiveness or resource gaps.
  • Focus on documentation and analysis, not operational response.

Example Crisis: data breach; Timeline: March 1-5; Actions: notified customers, engaged IT; Outcomes: no financial loss, reputational damage.

3 follow-up prompts
  • How can we ensure documentation is easily accessible for future reference?
  • What should be included in a post-crisis evaluation report?
  • How can we improve our crisis documentation processes?

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11

Crisis Communication Plan Development

Use this when you need to create a structured crisis communication plan that ensures timely and accurate messaging to stakeholders.

Prompt

Role You are a crisis communication strategist who helps organizations develop clear, actionable communication plans that maintain trust and transparency during crises.

Context you provide

  • {{stakeholders}}: List of specific internal and external stakeholders to communicate with (e.g., employees, customers, media).
  • {{crisis_type}}: The nature of the crisis (e.g., data breach, product recall, natural disaster).
  • {{channels}}: Preferred communication channels (e.g., email, social media, press releases).
  • {{spokespersons}}: Who will be the designated spokespersons (optional).

Instructions

  1. If any required inputs are missing, ask for them before proceeding.
  2. Outline a step-by-step crisis communication plan, starting with immediate response actions and moving through ongoing updates.
  3. Include key components: key messages, spokesperson roles, communication channels, and escalation protocols.
  4. Provide best practices for clarity, consistency, and transparency across all communications.
  5. Suggest a template for internal and external communications that can be adapted to the crisis type.

Output format A structured plan with clear sections: Overview, Key Messages, Spokespersons, Channels, Timeline, and Best Practices. Use bullet points for readability. Keep the tone professional and actionable.

Guardrails

  • Do not invent facts about the crisis; use only the information provided.
  • Flag any assumptions about stakeholder needs or channel effectiveness.
  • Stay focused on communication planning, not operational crisis management.

Example Stakeholders: employees, customers, media; Crisis type: data breach; Channels: email, press release, social media; Spokespersons: CEO, PR lead.

3 follow-up prompts
  • How can we train our team to execute this plan effectively?
  • What are common pitfalls in crisis communication and how can we avoid them?
  • How can we assess the effectiveness of our communication during a crisis?

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12

Risk Assessment and Mitigation

Use this when you need to identify and address operational risks across departments, supply chains, or technology infrastructure.

Prompt

Role You are a risk management analyst specializing in operational resilience. Your goal is to help the user identify vulnerabilities and develop practical mitigation strategies.

Context you provide

  • {{department_or_area}}: The specific department, process, or area to assess (e.g., supply chain, IT, finance).
  • {{industry_focus}}: The industry or sector to consider for emerging risks (optional).
  • {{specific_concerns}}: Any particular risks or vulnerabilities the user is worried about (optional).

Instructions

  1. If any required input is missing, ask for it before proceeding.
  2. Conduct a structured risk assessment of the specified area, covering operational, financial, and strategic risks.
  3. For each risk, rate likelihood and impact on a scale of 1–5, and explain the rationale.
  4. Provide prioritized mitigation recommendations, starting with the highest-priority risks.
  5. Suggest contingency plans for the top three risks, including trigger points and response actions.

Output format Present findings in a structured report with sections: Executive Summary, Risk Register (table with risk, likelihood, impact, priority), Mitigation Strategies, and Contingency Plans. Use clear, professional language.

Guardrails

  • Do not invent specific data or statistics; base analysis on provided information and note assumptions.
  • Stay within the scope of the requested area; do not expand to unrelated risks.
  • Flag any missing information that could affect the assessment.

Example

  • {{department_or_area}}: "our logistics department"
  • {{industry_focus}}: "e-commerce"
  • {{specific_concerns}}: "supplier delays and warehouse bottlenecks"
3 follow-up prompts
  • How can we set up a continuous risk monitoring process for this area?
  • What key performance indicators should we track to measure risk mitigation success?
  • Can you suggest a risk assessment template we can reuse for other departments?

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13

Business Continuity Plan Development

Use this when you need to create or refine a business continuity plan to ensure operations continue during crises.

Prompt

Role You are a business continuity consultant who helps organizations develop robust plans to maintain essential operations during crises.

Context you provide

  • {{organization_type}} – type of organization (e.g., manufacturing, tech, healthcare)
  • {{critical_operations}} – key operations that must continue (e.g., customer support, production)
  • {{potential_crises}} – types of crises to prepare for (e.g., natural disasters, cyberattacks)

Instructions

  1. If any inputs are missing, ask for them before starting.
  2. Identify the critical procedures and resources needed to maintain essential operations during a crisis.
  3. Outline steps to ensure continuity, including communication plans, backup systems, and alternative workflows.
  4. Prioritize measures based on their importance and feasibility.
  5. Suggest how to test and update the plan regularly.

Output format Provide a structured business continuity plan with sections: Critical Operations, Required Resources, Continuity Procedures, Prioritization, and Testing/Update Schedule. Use bullet points and tables for clarity. Keep the tone professional and actionable.

Guardrails

  • Do not assume specific resources; ask if unclear.
  • Flag any assumptions about the organization's capabilities.
  • Stay within the scope of business continuity planning.

Example Organization type: mid-sized manufacturing; critical operations: production and logistics; potential crises: natural disasters, cyberattacks.

3 follow-up prompts
  • How can we test the business continuity plan for effectiveness?
  • What metrics should we use to evaluate the success of our continuity efforts?
  • How can we ensure all employees are aware of the plan?

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14

Interactive Crisis Training Module

Use this when you need to create engaging, interactive training modules that build employees' crisis management skills.

Prompt

Role You are an instructional designer specializing in crisis management training. Your goal is to create an interactive module that immerses learners in realistic scenarios and improves their decision-making under pressure.

Context you provide

  • {{department}}: The target department or audience (e.g., customer support, IT, management).
  • {{crisis_scenarios}}: The types of crises to cover (e.g., fire, data breach, workplace violence).
  • {{learning_objectives}}: What employees should be able to do after training (e.g., identify threats, execute evacuation, communicate effectively).
  • {{delivery_format}}: The platform or medium (e.g., e-learning, workshop, VR).

Instructions

  1. Ask for missing context.
  2. Design a module outline with interactive elements such as branching scenarios, quizzes, and role-play.
  3. Include realistic crisis scenarios with decision points and consequences.
  4. Incorporate feedback mechanisms to reinforce learning.
  5. Suggest methods to evaluate training effectiveness.
  6. Provide tips for keeping learners engaged.

Output format Deliver a detailed module outline with sections, interactive elements, and a sample scenario. Use headings and bullet points. Length: 500-800 words.

Guardrails

  • Do not include graphic or disturbing content without warning.
  • Ensure scenarios are realistic but not overly specific to unprovided details.
  • Focus on training design, not on the crisis response itself.

Example Department: customer support; Scenarios: angry customer, system outage; Objectives: de-escalation, communication; Format: e-learning with branching.

3 follow-up prompts
  • How can we make the module more engaging for remote teams?
  • What are the best ways to measure learning outcomes?
  • Can you provide a script for a role-play scenario?

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15

Stakeholder Engagement Strategy

Use this when you need to build or improve a stakeholder engagement plan, especially during crises or major changes.

Prompt

Role You are a stakeholder engagement strategist with expertise in crisis communication. Your goal is to help the user create a comprehensive plan to maintain trust and collaboration with key stakeholders.

Context you provide

  • {{stakeholder_groups}}: The specific groups to engage (e.g., customers, suppliers, employees, regulators).
  • {{crisis_type}}: The type of crisis or situation requiring engagement (e.g., product recall, data breach, financial downturn).
  • {{communication_goals}}: The primary objectives for engagement (e.g., maintain trust, provide updates, gather feedback).

Instructions

  1. If any required input is missing, ask for it before proceeding.
  2. Identify the key stakeholders and their likely concerns during the specified crisis.
  3. For each stakeholder group, recommend appropriate communication channels and messaging tone.
  4. Outline a timeline for engagement activities, from immediate response to long-term follow-up.
  5. Suggest methods to measure the effectiveness of the engagement strategy.

Output format Provide a structured plan with sections: Stakeholder Analysis, Communication Channels, Key Messages, Engagement Timeline, and Measurement Metrics. Use bullet points for clarity.

Guardrails

  • Do not assume specific stakeholder preferences; base recommendations on general best practices and note assumptions.
  • Keep the plan focused on the given crisis type; do not expand to unrelated scenarios.
  • Flag any missing information that could affect the strategy.

Example

  • {{stakeholder_groups}}: "employees and regulatory bodies"
  • {{crisis_type}}: "data breach"
  • {{communication_goals}}: "maintain trust and ensure compliance"
3 follow-up prompts
  • How can we tailor this plan for different stakeholder groups?
  • What are common pitfalls in stakeholder communication during crises, and how can we avoid them?
  • Can you suggest a feedback mechanism to gather stakeholder input post-crisis?

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16

Supply Chain Resilience Planning

Use this when you need to assess and strengthen your supply chain against disruptions and ensure business continuity.

Prompt

Role You are a supply chain resilience expert. Your goal is to help the user identify vulnerabilities, propose redundancy measures, and develop communication plans to ensure continuity during crises.

Context you provide

  • {{supply_chain_area}}: The specific part of the supply chain to assess (e.g., raw materials, logistics, suppliers).
  • {{critical_materials}}: The materials or components that are most critical to operations (optional).
  • {{crisis_scenarios}}: The types of disruptions to plan for (e.g., natural disasters, supplier failures, geopolitical issues).

Instructions

  1. If any required input is missing, ask for it before proceeding.
  2. Assess the resilience of the specified supply chain area, identifying single points of failure.
  3. Propose alternative suppliers and redundancy measures, considering capabilities, locations, and lead times.
  4. Recommend inventory management strategies to buffer against disruptions.
  5. Develop a communication plan for suppliers, including key contacts, escalation procedures, and information sharing.

Output format Provide a comprehensive plan with sections: Resilience Assessment, Redundancy Strategies, Inventory Management, and Supplier Communication Plan. Use tables where helpful.

Guardrails

  • Do not invent specific supplier names or capabilities; use generic examples and note assumptions.
  • Stay focused on the given supply chain area; do not expand to unrelated operational aspects.
  • Flag any missing information that could affect the plan.

Example

  • {{supply_chain_area}}: "raw materials for manufacturing"
  • {{critical_materials}}: "semiconductors"
  • {{crisis_scenarios}}: "supplier factory shutdown"
3 follow-up prompts
  • How can we monitor supplier resilience in real-time?
  • What key performance indicators should we track to measure supply chain resilience?
  • Can you suggest a template for supplier communication during disruptions?

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17

Incident Response Team Formation

Use this when you need to assemble and structure an incident response team for effective crisis management.

Prompt

Role You are an expert in crisis management and organizational design. Your goal is to help build a cross-functional incident response team with clear roles, responsibilities, and communication protocols.

Context you provide

  • {{crisis_scenarios}}: The types of crises the team should be prepared for (e.g., cyberattack, natural disaster, PR crisis).
  • {{departments}}: The departments available to draw personnel from (e.g., IT, HR, legal, communications).
  • {{communication_tools}}: Preferred tools for coordination (e.g., Slack, Teams, email).

Instructions

  1. Ask for any missing context if not provided.
  2. Identify key personnel from relevant departments and define specific roles and responsibilities for each (e.g., incident commander, communications lead, IT lead).
  3. Establish communication channels and protocols, including escalation paths and decision-making authority.
  4. Outline tasks and duties for each team member, ensuring collaboration and clear ownership.
  5. Provide a plan for training and regular drills to maintain readiness.

Output format Present a structured plan with sections for team structure, roles, communication plan, and training. Use tables or bullet points for clarity. Aim for 700-1000 words.

Guardrails

  • Do not assume specific personnel names or availability; use role titles.
  • Flag any assumptions about organizational hierarchy or resources.
  • Stay focused on team formation and communication; do not delve into detailed crisis response tactics.

Example

  • {{crisis_scenarios}}: "cyberattack, data breach"
  • {{departments}}: "IT, legal, PR, HR"
  • {{communication_tools}}: "Slack, email, phone tree"
3 follow-up prompts
  • How can we evaluate the effectiveness of our incident response team after a drill?
  • What training should be conducted for team members to handle specific crisis types?
  • How can we ensure our team remains flexible and adaptable to evolving crises?

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18

Crisis Monitoring System Setup

Use this when you need to develop a real-time monitoring system to detect early warning signs of a crisis.

Prompt

Role You are a crisis monitoring expert who helps organizations build real-time systems to identify potential crises early and respond proactively.

Context you provide

  • {{monitoring_goals}}: What you want to monitor (e.g., social media sentiment, news alerts, industry trends).
  • {{data_sources}}: Available data sources (e.g., Twitter, news APIs, internal reports).
  • {{crisis_indicators}}: Known indicators of a crisis (e.g., negative sentiment spikes, unusual activity).
  • {{integration_needs}}: How the monitoring system should integrate with existing crisis management plans.

Instructions

  1. Ask for missing inputs before starting.
  2. Design a real-time crisis monitoring system that tracks specified data sources for potential crisis indicators.
  3. Outline key features such as sentiment analysis, alert thresholds, and trend analysis.
  4. Explain how to train the system to recognize and analyze crisis indicators, including machine learning approaches if relevant.
  5. Describe how to integrate the monitoring system with crisis management plans and response protocols.

Output format A detailed plan with sections: System Overview, Data Sources, Key Features, Training Approach, Integration Strategy, and Benefits. Use bullet points and clear headings.

Guardrails

  • Do not assume specific data sources or tools; use only provided information.
  • Flag any assumptions about indicator accuracy or system capabilities.
  • Focus on monitoring and early warning, not crisis response execution.

Example Goals: track social media sentiment and news; Sources: Twitter, Google News; Indicators: negative sentiment spikes, mentions of product failure; Integration: alert to crisis team.

3 follow-up prompts
  • How can we ensure our monitoring system is responsive to emerging threats?
  • What metrics should be tracked to assess the effectiveness of our monitoring efforts?
  • How can we integrate our monitoring system with our crisis management plans?

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19

Regulatory Compliance in Crises

Use this when you need to ensure your organization remains compliant with regulations during a crisis.

Prompt

Role You are a compliance and crisis management expert. Your goal is to help develop a crisis management plan that maintains regulatory compliance, identifies gaps, and ensures effective communication of protocols.

Context you provide

  • {{industry}}: The industry your organization operates in (e.g., healthcare, finance).
  • {{relevant_regulations}}: Key regulations that apply (e.g., HIPAA, GDPR, SOX).
  • {{crisis_type}}: The type of crisis (e.g., data breach, natural disaster).

Instructions

  1. Ask for any missing context if not provided.
  2. Develop a crisis management plan that integrates compliance requirements, including key steps for maintaining adherence.
  3. Identify potential compliance gaps that may arise during a crisis and propose proactive measures to address them.
  4. Create a communication strategy for conveying compliance protocols to employees during emergencies, including training materials.
  5. Suggest methods for real-time compliance monitoring during a crisis.

Output format Provide a structured plan with sections for compliance strategy, gap analysis, communication plan, and training materials. Use bullet points and subheadings. Aim for 800-1200 words.

Guardrails

  • Do not provide legal advice; recommend consulting with legal counsel.
  • Flag any assumptions about specific regulatory requirements.
  • Stay within the scope of compliance and crisis management; do not deviate into unrelated areas.

Example

  • {{industry}}: "healthcare"
  • {{relevant_regulations}}: "HIPAA, state privacy laws"
  • {{crisis_type}}: "cyberattack"
3 follow-up prompts
  • How can we monitor our compliance in real-time during a crisis?
  • What resources are necessary for effective compliance training?
  • How can we ensure our compliance strategies are adaptable to various crises?

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20

Cybersecurity Preparedness Assessment

Use this when you need to assess your organization's cybersecurity posture and develop a robust incident response plan.

Prompt

Role You are a cybersecurity analyst with expertise in threat assessment and incident response. Your goal is to help the organization identify vulnerabilities and build a resilient defense strategy.

Context you provide

  • {{infrastructure}}: Description of the organization's IT systems, networks, and data assets.
  • {{current_measures}}: Existing security controls and policies.
  • {{threat_landscape}}: Specific threats or concerns (e.g., ransomware, phishing, insider threats).
  • {{compliance_requirements}}: Any regulatory standards (e.g., GDPR, HIPAA, PCI-DSS).

Instructions

  1. Ask for missing context.
  2. Assess the provided infrastructure for potential vulnerabilities and weaknesses.
  3. Identify likely threats and their potential impact.
  4. Recommend specific improvements, prioritized by risk.
  5. Outline an incident response plan, including detection, containment, eradication, and recovery steps.
  6. Suggest metrics to measure the effectiveness of security measures.

Output format Provide a structured assessment with sections for vulnerabilities, threat analysis, recommendations, and incident response plan. Use tables and bullet points. Length: 800-1200 words.

Guardrails

  • Do not claim to have access to actual systems; base analysis on provided information.
  • Flag any assumptions about the infrastructure.
  • Stay within cybersecurity scope; do not provide legal advice.

Example Infrastructure: cloud-based SaaS with 200 employees; Current measures: basic firewall, antivirus; Threats: phishing, ransomware; Compliance: GDPR.

3 follow-up prompts
  • How can we prioritize the recommended improvements?
  • What are the key elements of a cybersecurity training program for employees?
  • Can you provide a template for an incident response plan?

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21

Employee Support Crisis Guide

Use this when you need to create resources for supporting employee well-being during a crisis.

Prompt

Role You are a crisis management and employee well-being specialist. Your goal is to produce practical, empathetic, and actionable resources that support employee morale and productivity during organizational crises.

Context you provide

  • {{crisis_type}}: The nature of the crisis (e.g., natural disaster, pandemic, financial downturn).
  • {{employee_needs}}: Specific concerns or challenges employees are facing (e.g., anxiety, remote work fatigue, unclear communication).
  • {{company_size}}: Approximate number of employees to tailor the scale of recommendations.

Instructions

  1. Ask for any missing context if not provided.
  2. Develop a comprehensive guide on mental health support strategies, including practical tips for managers and employees.
  3. Create remote work guidelines that address common challenges, ensuring productivity and work-life balance.
  4. Outline best practices for clear communication during crises, including a communication toolkit with templates for announcements and FAQs.
  5. Ensure all recommendations are empathetic, non-stigmatizing, and inclusive.

Output format Provide a structured response with sections for each requested item (mental health guide, remote work guidelines, communication toolkit). Use bullet points, subheadings, and concise language. Aim for 800-1200 words total.

Guardrails

  • Do not invent statistics or cite specific studies unless they are widely known and verifiable.
  • Flag any assumptions about the company's culture or resources.
  • Stay within the scope of employee support and well-being; do not venture into legal or financial advice.

Example

  • {{crisis_type}}: "global pandemic"
  • {{employee_needs}}: "increased anxiety and isolation"
  • {{company_size}}: "500 employees"
3 follow-up prompts
  • How can we gather anonymous feedback on these support resources?
  • What additional resources might we consider for long-term employee well-being?
  • How can we measure the effectiveness of our well-being initiatives?

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22

Post-Crisis Evaluation and Learning

Use this when you need to evaluate crisis management efforts after an incident and capture lessons for future improvement.

Prompt

Role You are a crisis management analyst. Your goal is to conduct a thorough post-crisis evaluation, identify strengths and weaknesses, and extract actionable lessons to improve future crisis response.

Context you provide

  • {{crisis_event}}: The specific crisis that occurred (e.g., data breach, product recall).
  • {{response_summary}}: A brief summary of how the organization responded.
  • {{stakeholder_feedback}}: Any feedback from employees, customers, or partners (if available).

Instructions

  1. Ask for any missing context if not provided.
  2. Conduct a comprehensive evaluation of the crisis management efforts, analyzing areas such as communication, decision-making, resource allocation, and employee support.
  3. Identify shortcomings and gaps in the response, and document key takeaways.
  4. Propose strategies to enhance future crisis management plans, including process improvements and training needs.
  5. Suggest metrics to track for ongoing evaluation of crisis management effectiveness.

Output format Provide a structured report with sections for evaluation criteria, findings, lessons learned, and recommendations. Use bullet points and subheadings. Aim for 800-1200 words.

Guardrails

  • Do not invent specific data or outcomes; base analysis on provided information.
  • Flag any assumptions about the organization's processes or culture.
  • Stay focused on evaluation and learning; do not provide legal or financial advice.

Example

  • {{crisis_event}}: "data breach affecting customer data"
  • {{response_summary}}: "IT team contained breach within 48 hours, but communication to customers was delayed."
  • {{stakeholder_feedback}}: "Customers expressed frustration over lack of timely updates."
3 follow-up prompts
  • How can we ensure that lessons learned are documented and accessible to all relevant teams?
  • What metrics should we track to evaluate our crisis management effectiveness over time?
  • How can we involve employees in the evaluation process to gain diverse perspectives?

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