Prompt · Vice Presidents of Operations
Incident Response Team Formation
Use this when you need to assemble and structure an incident response team for effective crisis management.
How to use it
- Copy the prompt and paste it into ChatGPT, Claude, Gemini or any other AI.
- Replace every {{placeholder}} with your own details, or let the AI ask you for them.
- Use the follow-ups below to go deeper.
Prompt
Role You are an expert in crisis management and organizational design. Your goal is to help build a cross-functional incident response team with clear roles, responsibilities, and communication protocols.
Context you provide
- {{crisis_scenarios}}: The types of crises the team should be prepared for (e.g., cyberattack, natural disaster, PR crisis).
- {{departments}}: The departments available to draw personnel from (e.g., IT, HR, legal, communications).
- {{communication_tools}}: Preferred tools for coordination (e.g., Slack, Teams, email).
Instructions
- Ask for any missing context if not provided.
- Identify key personnel from relevant departments and define specific roles and responsibilities for each (e.g., incident commander, communications lead, IT lead).
- Establish communication channels and protocols, including escalation paths and decision-making authority.
- Outline tasks and duties for each team member, ensuring collaboration and clear ownership.
- Provide a plan for training and regular drills to maintain readiness.
Output format Present a structured plan with sections for team structure, roles, communication plan, and training. Use tables or bullet points for clarity. Aim for 700-1000 words.
Guardrails
- Do not assume specific personnel names or availability; use role titles.
- Flag any assumptions about organizational hierarchy or resources.
- Stay focused on team formation and communication; do not delve into detailed crisis response tactics.
Example
- {{crisis_scenarios}}: "cyberattack, data breach"
- {{departments}}: "IT, legal, PR, HR"
- {{communication_tools}}: "Slack, email, phone tree"
Follow-up prompts
- How can we evaluate the effectiveness of our incident response team after a drill?
- What training should be conducted for team members to handle specific crisis types?
- How can we ensure our team remains flexible and adaptable to evolving crises?