HealthForce Kentucky will offer a three-day ambient AI training course starting Sept. 23 for healthcare leaders at its AI Training Hub and Innovation Center in Owensboro. The program aims to close the gap between what clinicians understand about ambient AI scribes and what these tools can actually do, as their use grows across Kentucky's clinics and hospitals.
Ambient AI platforms capture conversations between patients and providers during visits, then generate clinical documentation. They save time but leave all decisions to the provider. The tools are being adopted quickly enough that many clinicians don't fully understand their capabilities or their limits.
Workforce relief through AI
HealthForce Kentucky, founded in 2022 with a $38 million appropriation from the Kentucky General Assembly, focuses on addressing the healthcare workforce shortage. The not-for-profit sees ambient AI as one way to reduce documentation burden, a known contributor to clinician burnout and turnover. That pressure is especially acute in rural clinics, where staff are thinner and hours are longer.
The organization partnered with Kentucky Community and Technical College System and Owensboro Community and Technical College's Workforce Solutions team to develop the training. Sessions will be held at HealthForce's training hub, one of the first U.S. facilities to combine medical simulation with AI-focused curricula.
Training grounded in real use
"The scenarios will be rooted in actual performance data from clinicians who ran these tools only the day before," said Bruce Williams, president and CEO of HealthForce Kentucky.
Industry experts will explain how various ambient AI platforms work, their risks and benefits, and how to optimize them. Registrants will evaluate accuracy, time saved, edit burden, and specific instances where the AI made errors that required human correction. A governance and policy module will cover real-world breakdowns identified in actual use, not hypothetical scenarios. For healthcare professionals seeking additional ways to build job-specific skills, the training complements a wider field of courses for clinical and administrative roles.
The course is open to chief executive officers, chief medical officers, chief nursing officers, information and innovation officers, higher-education clinical faculty, and leaders from long-term care to rural health clinics. A compressed one-day option will be offered Sept. 25 for executives with limited time.
Human oversight remains central
Williams said he shares the view of some healthcare CIOs who say they are not ready to operate certain tasks without human oversight. "Ambient AI scribes will not be the right fit for every setting or specialty, and it will not replace human judgment, but it is already present in many exam rooms," he said. "Leaders need clear-eyed guidance."
HealthForce Kentucky and OCTC will also offer a complimentary preview day on Aug. 26 for healthcare leaders, innovators, and media. Registration for the September sessions is open through the same link.
Why this matters for healthcare professionals
Ambient AI scribes are entering exam rooms faster than many organizations are training their staff to use them. For clinicians and administrators, the risk is not just underuse but misuse-trusting the tool when it makes errors or misjudging what it can handle. This training offers a way to evaluate the tools on actual performance data rather than vendor claims, which matters most in rural clinics where staff shortages leave no room for wasted time or uncorrected mistakes.
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