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Gilbert + Tobin Reports 87% Active Use After ChatGPT Enterprise Rollout

Gilbert + Tobin reports that 87% of its staff actively use ChatGPT Enterprise and Codex, but the firm still needs stronger controls before using these tools for client work.

1 min read
Executives and strategyHuman resourcesLegalManagement

Australian law firm Gilbert + Tobin deployed ChatGPT Enterprise and Codex across its organization and reports an 87% active use rate among staff. The figure indicates strong internal demand for generative AI tools within the firm.

The adoption metric alone does not confirm readiness for client-facing legal work. The firm and the broader legal sector still require matter-level confidentiality controls, systematic source verification, and expert human review before internal usage translates into direct client value.

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