INSTANDA Launches AI-Powered Underwriting Workbench
INSTANDA has released INSTANDA Clear, an AI-supported platform designed to help insurers manage underwriting and operational workflows that require human judgment. The product addresses a persistent gap: while insurers have digitized distribution and policy administration, complex underwriting work remains fragmented across emails, spreadsheets, and disconnected systems.
INSTANDA Clear functions as a governed execution layer for cases that cannot be fully automated. It consolidates tasks, ownership, service-level agreements, decisions, escalations, and audit trails into a single environment where underwriters and operations teams retain control over final decisions.
What the platform handles
Teams can use INSTANDA Clear to manage referrals, placement, fraud checks, complex midterm adjustments, renewals, complaints, and reinsurance work. The platform supports coordination across brokers, underwriters, operations teams, specialists, coverholders, and third parties within managed workflows.
An AI email inbox automatically creates tasks from incoming messages, captures relevant context, and routes them to the appropriate workflow. This reduces manual data entry and routing decisions.
The problem it addresses
Complex underwriting cases still rely on expertise, judgment, and collaboration across multiple teams and systems. INSTANDA Clear aims to reduce friction, improve accountability, and move cases forward faster while maintaining an audit trail throughout the process.
CEO Tim Hardcastle said the industry has invested heavily in digitizing distribution and policy administration but has left complex underwriting work behind. "Much of the most complex underwriting and operational work has been left behind," he said. "INSTANDA Clear was designed to change that."
About INSTANDA
INSTANDA provides no-code insurance technology for insurers, managing general agents, and brokers. The company's existing INSTANDA PAS platform handles predictable distribution and servicing. INSTANDA Clear is the company's first product focused specifically on judgment-led workflows that require human decision-making.
For professionals working in insurance underwriting and operations, understanding how AI for Insurance can reduce administrative burden while maintaining control over decisions is increasingly relevant. Learn more about AI Agents & Automation in professional workflows.
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