Insurance Journal hosts free AI demo day on FNOL and digital claims intake

Insurance Journal hosts a free Demo Day Sept. 16 at 1pm ET on AI for FNOL and digital claims intake. Liberate and Cotality will run 15-20 minute live demos; Liberate processes 2.8M+ automated transactions monthly across 70 enterprise customers.

Categorized in: AI News Insurance
Published on: Sep 12, 2026
Insurance Journal hosts free AI demo day on FNOL and digital claims intake

Insurance Journal's Risky Future series will host a free Demo Day on Wednesday, September 16 at 1pm ET focused on AI tools for First Notice of Loss (FNOL) and digital claims intake. The event is designed for chief claims officers, innovation leaders, customer experience managers, and claims managers who want to see live product demonstrations rather than sales pitches.

Each sponsored presentation, demo, or case study will run between 15 and 20 minutes. The demos will cover streamlining claim submission, automating workflows, capturing photos and documents more efficiently, improving customer communication, accelerating claim routing, and identifying fraud earlier in the process.

Who's presenting

Two companies will showcase their technology. Liberate builds insurance-native AI agents that resolve sales, service, and claims requests end-to-end over phone, email, and SMS. The company runs 2.8 million-plus automated transactions a month across 70 enterprise customers, including a Top 5 carrier, several Top 20s, and many of the country's top brokerages. Liberate describes itself as "insurance people building AI, not AI people discovering insurance."

Cotality accelerates data, insights, and workflows across the property ecosystem. The company works with billions of data signals across the lifecycle of a property to surface hidden risks and opportunities for agents, lenders, insurers, governments, and innovators.

The broader Risky Future series

Risky Future Demo Day events are part of a series of live online events where experts share solution demos addressing current challenges in the insurance industry. The series is a product of Insurance Journal, the property/casualty insurance industry's daily news website, under Wells Media Group.

For claims leaders evaluating AI for Insurance, this event offers a direct look at how vendors are applying automation to the intake process. The focus on AI for Customer Support is particularly relevant given the emphasis on improving communication with policyholders during the claims experience.

Why this matters for insurance professionals

FNOL is the moment when customer experience and operational efficiency collide. A slow or confusing claims intake process drives costs up and satisfaction down. Seeing live demos side by side gives claims leaders a practical benchmark for what's available now, not what vendors promise for later. Registration is free, and the format is short enough to fit into a working afternoon.


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