ITC Infotech and InsureMO announced a strategic alliance on May 19, 2026, to help insurers modernize operations using agentic AI. The partnership targets the Middle East, Africa, and India, allowing carriers to deploy new products and automate workflows without replacing legacy core systems.
How the technology integrates
The alliance connects ITC Infotech's K-Fabric agentic AI framework with InsureMO's platform of over 2,500 atomic APIs. These APIs cover policy administration, claims, underwriting, distribution, and product configuration. Because InsureMO's APIs use open, structured formats, K-Fabric's autonomous agents can discover and call them directly. This removes the need for custom integration or proprietary connectors.
Target markets and initial use cases
Carriers in these high-growth regions face pressure to launch products quickly while managing integration costs. The companies will co-develop solutions starting with intelligent underwriting, automated product configuration, and claims workflow automation. ITC Infotech will build a certified InsureMO practice, training engineers to deploy AI for Insurance across these specific workflows. Its Digital and AI Experience Centres in Bengaluru and Kolkata, along with its AI Studio in Pune, will serve as co-innovation hubs.
Manas Chakraborty, CEO of ITC Infotech, said: "Insurers in high-growth markets need modernisation that delivers results in months, not years. Our alliance with InsureMO provides a platform for our K-Fabric AI agents to operate natively across the insurance value chain, helping carriers deploy intelligent automation faster, with lower risk and cost than traditional transformation programmes."
Rajat Sharma, Chief Revenue Officer at InsureMO, said: "ITC Infotech's strength in the Middle East and India, combined with their K-Fabric AI framework, makes them an ideal partner to bring our platform to carriers who want to modernise without disruption. Our APIs are designed so that any AI tool that can call an API can build on InsureMO. With ITC Infotech's delivery capability and regional presence, we can now offer insurers a complete path from AI strategy to production deployment."
Why this matters for insurance professionals
This partnership removes a major bottleneck in legacy system upgrades. By relying on open API calls rather than custom connectors, carriers can test and deploy agentic AI workflows faster. Insurance professionals should evaluate how open API architectures can integrate with existing systems of record to reduce manual configuration costs and accelerate product launches. For more information, visit InsureMO.
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