LEGALFLY has opened its legal AI platform to non-lawyer employees with a new product tier called Collaborator Access. The move targets staff in procurement, sales, human resources, and operations who handle legal work but lack formal legal training. These users can now ask legal questions and run document reviews within guardrails set by the legal department - a shift that aims to cut routine task volume reaching in-house teams and reduce reliance on consumer AI tools for legal matters.
Ruben Miessen, Chief Executive Officer at LEGALFLY, said the company wants to make entire businesses faster, not just legal teams. "In our experience, a large enterprise will employ ten times as many managers, department heads, and VPs as lawyers. All of these managerial positions generate high volumes of legal work: engaging with contracts, compliance questions, procurement decisions, and employment matters," he said.
How the product reaches non-legal staff
Collaborator Access is priced lower per month than standard licences for legal professionals. It gives users access to LEGALFLY through Word and Outlook add-ins and lets them trigger legal workflows from email, Slack, or Teams. The design keeps employees inside tools they already use rather than pushing them into a separate legal system. Requests and documents route to the relevant people, and AI-generated reviews can be sent to legal teams for approval at predefined stages.
A chat interface lets employees query company legal policies after the legal team embeds those policies once. The platform also anonymises sensitive data by default - a response to the risk of staff entering confidential legal information into general consumer AI services without oversight.
Miessen framed that risk as a central driver behind the update. "AI is very powerful, but can be misused. We want to ensure that employees outside the legal team are using the right AI tools. There is risk attached to using generalist generative AI: if employees ask legal questions to a generalist AI chatbot, they may circumvent the legal team using potentially bad information and create hidden risks for the business," he said.
Early customer adoption
LEGALFLY said several customers have already deployed Collaborator Access, including DAS Rechtsbijstand and Wealins, part of Foyer Group. At Wealins, legal work on the platform extends beyond the legal department. Claims, compliance, and operations teams all use the system. Luc Rasschaert, Chief Executive Officer at Wealins, said the compliance team started using LEGALFLY for its document anonymisation capabilities, and the finance team has since adopted it following the addition of Excel file support.
The launch adds to a growing segment of legal technology aimed at in-house departments rather than law firms alone. Many products in this space began with contract review, drafting, research, and intake tools. Suppliers are now working to connect legal workflows with the wider business functions that generate or depend on them. LEGALFLY was founded in Belgium in 2023 and serves more than 120 customers across 23 countries. The company has raised over EUR 17 million from investors including Notion Capital, Redalpine, and Fortino Capital.
Why this matters for legal professionals
For in-house lawyers, the product signals a structural change: legal work that once landed in their inboxes can now be handled - and supervised - at source by business teams. The AI for Legal tools embedded in Collaborator Access give non-lawyers a way to answer policy questions and review documents without bypassing the legal department entirely. The guardrails matter. If a procurement manager drafts a clause or checks a compliance rule, the legal team still sees the output at the points they define. This shifts the legal department from a bottleneck to an infrastructure layer, as Miessen put it, while keeping the risks of unapproved AI use visible.
For paralegals and legal operations staff who manage intake and review, the change affects daily workflows. Understanding how to configure these guardrails and interpret AI-generated outputs is becoming part of the job. An AI Learning Path for Paralegals can help teams build the skills to manage and audit these systems as they spread across the enterprise.
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