MCG Earns Top Ratings for Clinical Authorization and AI-Powered Care Management in Black Book Survey at AHIP 25
MCG was named a top vendor by 404 health plan clinicians for clinical authorization and AI-enabled care management. Their tools improve decision accuracy, patient outcomes, and workflow efficiency.
MCG Recognized as Top Vendor for Clinical Authorization and AI-Enabled Care Management
At AHIP 25, Black Book Research revealed the results of a survey involving 404 health plan clinicians, naming MCG as a top-rated vendor in clinical authorization and AI-powered care management solutions. The survey highlights MCG’s strong position in delivering technology that improves payer operations and clinical decision-making.
Health plan clinicians praised MCG’s suite of payer-focused tools, including the Cite® (CareWebQI) evidence-based authorization platform, the Indicia AI prioritization tool, and the comprehensive MCG Care Guidelines. These solutions stood out for their clinical guideline accuracy, AI-driven case prioritization, and smooth integration with existing healthcare IT systems.
Key Benefits Highlighted by Clinicians
- Improved clinical decision accuracy
- Enhanced patient outcomes
- Streamlined workflows and administrative efficiency
- High clinician satisfaction
- Interoperability with healthcare IT infrastructure
According to the survey, clinicians have seen measurable gains in both workflow efficiency and patient care quality by using MCG’s solutions. These insights come directly from frontline users, offering an unbiased view of technology that supports health plan IT and clinical management.
Access to Research Reports
Industry professionals interested in managed care research can download reports free of charge from Black Book’s homepage. For competitive intelligence reports on MCG and other vendors, inquiries can be sent to research@blackbookmarketresearch.com.
About Black Book Research
Black Book Research is an independent, vendor-neutral technology market research firm with over 20 years of experience surveying healthcare executives, clinicians, and technology users. Their rankings and insights focus solely on client satisfaction and operational outcomes. Black Book is unaffiliated with AHIP and has no financial ties to MCG or other vendors included in their surveys.
