New Mountain Capital Combines SmarterDx, Thoughtful.ai, and Access Healthcare to Launch AI-Powered Healthcare Revenue Management Leader

New Mountain Capital Launches Smarter Technologies to Streamline Healthcare Revenue Management

New Mountain Capital announced the creation of Smarter Technologies, a unified platform formed by combining SmarterDx, Thoughtful.ai, and Access Healthcare. This strategic move aims to enhance healthcare administration by integrating AI-driven automation and insights to improve operational efficiency and financial performance for health systems.

Smarter Technologies now serves over 200 clients, including more than 60 hospitals and health systems, supporting over 500,000 providers. The combined entity manages more than $200 billion in annual revenue and processes over 400 million transactions, making it a significant player in healthcare revenue management.

Bringing Together Expertise in AI and Revenue Cycle Management

• SmarterDx (founded in 2020) specializes in clinical AI focused on revenue integrity and care quality.
• Thoughtful.ai (also founded in 2020) offers AI-powered automation to boost productivity and accuracy in healthcare revenue cycles.
• Access Healthcare (founded in 2011) provides technology-enabled revenue cycle management services to leading U.S. healthcare organizations.

By combining these strengths, Smarter Technologies delivers a modular platform that automates administrative workflows, improves financial outcomes, and allows providers to focus more on patient care.

Leadership Driving Growth and Innovation

Jeremy Delinsky, Executive Advisor to New Mountain, has been appointed CEO of Smarter Technologies. With extensive experience in healthcare and technology, he will lead the company’s efforts to expand its market presence and develop innovative solutions. Leaders from the original companies will continue managing their respective business units within Smarter Technologies.

Robert Musslewhite, Executive Advisor at New Mountain and new board member of Smarter Technologies, emphasized the urgent need for transformation in healthcare revenue management. He highlighted the company’s potential to scale automation solutions that address current challenges faced by providers.

Matt Holt, Managing Director and President of Private Equity at New Mountain Capital, noted that bringing together leaders in AI, machine learning, and automation creates a powerful force for growth and innovation in the sector.

What This Means for Healthcare Professionals

Healthcare organizations increasingly face pressure to improve operational efficiency while managing complex revenue cycles. Smarter Technologies offers a comprehensive AI-powered platform that reduces administrative burdens and enhances financial performance. This allows providers and administrators to allocate more time and resources to patient care and strategic priorities.

As healthcare workflows become more automated and data-driven, professionals in the field can expect tools that improve accuracy, reduce manual tasks, and provide actionable insights. These advancements can lead to better revenue integrity, faster billing cycles, and overall improved financial health for institutions.

About New Mountain Capital

New Mountain Capital is a New York-based investment firm managing over $55 billion in assets. The firm focuses on partnering with high-quality growth companies, emphasizing business building and long-term value creation across selected industries.

Learn more at newmountaincapital.com.

About Smarter Technologies

Smarter Technologies combines clinical AI, human-in-the-loop agents, clinical ontology, and comprehensive financial and administrative services to automate healthcare workflows. Its platform supports healthcare organizations in optimizing operational outcomes and improving patient experiences.

For more information, visit smarter-technologies.com.