AI news ·
OpenAI Doubles ChatGPT Pro Usage Limits After Customer Backlash
OpenAI raised ChatGPT usage limits for Pro and Business Premium customers after reversing an earlier cut that upset users.
OpenAI has doubled usage limits for ChatGPT Pro and Business Premium customers. The change follows the company’s reversal of a previous reduction that had drawn complaints from users.
The episode highlights a broader lesson for AI vendors. Adjustments to service capacity are not simply technical moves. They function simultaneously as product decisions, pricing signals, and tests of customer trust.