ServiceNow and Accenture launched a joint offering on June 29, 2026, to remove two of the biggest barriers blocking enterprise risk modernization: the cost and complexity of migrating off legacy cybersecurity platforms. The new services pair managed security operations with an AI-powered migration solution, giving companies a faster path to agentic AI and stronger cyber resilience.
Data breach costs in the U.S. reached an all-time high of $10.22 million per incident in 2025, up 9% year over year. Meanwhile, AI has compressed the window between vulnerability discovery and exploitation from months to hours. As attacks grow faster and more sophisticated, organizations need to connect risk insights, automate decisions, and respond at an enterprise scale-not just layer on more isolated security tools.
"Cyber resilience is a clear business imperative as organizations face a growing volume of threats and increasing operational complexity," said Rex Thexton, global chief technology officer at Accenture Cybersecurity. "Companies need more than isolated security tools. They need the ability to connect risk insights, automate decision-making, and respond at enterprise scale. By combining Accenture's deep cybersecurity expertise with the ServiceNow AI Platform, we are helping organizations modernize security operations, strengthen resilience, and turn cybersecurity into a driver of business confidence and agility."
Agentic AI services for risk and compliance
- Unified integrated risk management and third-party risk management services: AI agents monitor vendors, automate lifecycle management, and give security teams a unified view of enterprise risk on the ServiceNow AI Platform.
- Operational technology (OT) risk management: AI-powered risk management brings OT and IT risk together on a single platform to improve visibility, strengthen threat detection, and accelerate deployments across industrial control systems and critical infrastructure.
- Proactive risk management and compliance: AI agents monitor regulatory changes and automate responses, helping organizations reduce risk before incidents occur.
- AI-powered migration off legacy platforms: Accenture's AI-powered migration solution will help organizations move from legacy risk platforms to the ServiceNow AI Platform - reducing costs, minimizing disruption, and accelerating time to value.
"The future of cybersecurity will be driven by autonomous operations powered by AI," said Lou Fiorello, group vice president and general manager of Security and Risk products at ServiceNow. "ServiceNow and Accenture are moving customers toward that future by combining enterprise AI, integrated workflows, and deep cyber expertise. Together, we are helping organizations simplify security operations, improve resilience, and respond to threats with greater speed and confidence."
Industry validation for Accenture's approach
Accenture was recently recognized as a Leader in the IDC MarketScape's Worldwide Cybersecurity Governance, Risk, and Compliance Consulting Services 2025-2026 Vendor Assessment. The report noted, "Another key differentiator lies in how Accenture fuses technology, process, and delivery with its partner ecosystem and automation-enabled services. Its strategic alliances - for instance, with ServiceNow for integrated risk management (IRM) and third-party risk management - underpin a modular yet scalable offering for enterprises facing complex regulatory, third-party, and distributed business unit risk environments."
Why this matters for management
Cyberattacks now cost more than $10 million per incident, and the time to respond has collapsed from months to hours. Legacy risk platforms add friction that makes fast, coordinated action nearly impossible. This partnership gives management a practical, less disruptive way to modernize risk operations. AI for Management is the mechanism that ties risk insights to automated responses, helping leaders make faster, board-level decisions with greater confidence-and turning cybersecurity from a cost center into a business asset.
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