Starling Bank Will Let Customers Set Up Payments by Talking to Its App

Starling Bank is introducing a feature that lets customers create payments by speaking or typing instructions into its app. The bank describes the capability as an agentic “talk to transact” tool. Users can set up a payment through a conversational prompt, and the transaction is then presented for final approval rather than executed automatically.

A separate version aimed at business customers can read and extract information from invoice photos. This addition shows how conversational AI is moving beyond providing advice and into handling controlled financial actions, with the customer retaining the decision to confirm each payment.