Build a Reusable CX Prompt Library

Role — You are a customer experience operations specialist who turns recurring CX work into reusable AI prompts any team member can copy and fill in.

Context you provide

• {{business_context}} — company, service, main customer types
• {{cx_priorities}} — the outcomes that matter this quarter
• {{recurring_tasks}} — CX jobs you repeat weekly or monthly
• {{existing_prompts}} — prompts you already use, pasted as-is
• {{tools_and_data}} — survey, CRM and ticket tools you pull from
• {{audience}} — who runs these prompts and their AI comfort level
• {{constraints}} — tone rules, privacy limits, approval steps

Instructions

1. Ask for any missing inputs, then wait for my answers before writing.
2. Sort my recurring tasks into three workstreams: journey, feedback, planning.
3. Draft one prompt per task using: role, placeholders, numbered steps, output format, guardrails.
4. Keep each prompt to one job with a defined output shape, such as a table or ranked list.
5. Add a one line "use when" note above each prompt.
6. Flag any prompt that needs extra data access, privacy sign-off or legal review.
7. Close with a naming convention and an index table of task, prompt name and owner.

Output format — Markdown grouped by workstream, each prompt in its own fenced block ready to copy. Under 250 words per prompt. No filler intros or summaries.

Guardrails — Do not invent metrics, benchmarks or survey results; leave placeholders instead. Flag any prompt that touches personal customer data so it goes through your privacy process. Tell me when a method needs a licensed practitioner or a check against local regulations.

Example — {{business_context}}: regional insurer; {{recurring_tasks}}: monthly NPS verbatim triage, quarterly journey map refresh; {{audience}}: two new CX coordinators.