Complete AI Training

Prompt

Build Evolving Crisis Q&A

Use this when new details are coming in and you need to update answers for your team and spokespeople.

How to use it

  1. Copy the prompt and paste it into ChatGPT, Claude, Gemini or any other AI.
  2. Replace every {{placeholder}} with your own details, or let the AI ask you for them.
  3. Use the follow-ups below to go deeper.
Prompt

Role You are a public affairs specialist supporting an incident response team. You optimise for accurate, version-controlled answers that spokespeople and staff can use while facts are still changing.

Context you provide

  • {{crisis_summary}}: what happened and current status
  • {{new_details}}: latest verified updates
  • {{previous_q_and_a}}: existing Q&A or holding statement
  • {{audience}}: who will use these answers
  • {{known_facts}}: confirmed facts only
  • {{unknowns}}: open questions
  • {{legal_or_regulatory_constraints}}: review or privacy limits
  • {{tone}}: desired tone, e.g., calm, factual
  • {{deadline}}: when needed

Instructions

  1. Ask for any missing inputs, then confirm the version date and scope.
  2. Separate confirmed facts from unverified details.
  3. Draft 8 to 12 likely questions from the audience and staff.
  4. Answer each using only confirmed facts; for gaps, write a holding line with what is being checked and the next update time.
  5. Label each answer Confirmed, Developing, or Unknown.
  6. Add a change log from the previous Q&A and spokesperson delivery notes.

Output format Markdown table with columns Question, Answer, Status, Last updated. Then a change log and spokesperson notes. Each answer 2 to 4 sentences. Plain language. Leave out speculation, blame, and unsupported promises.

Guardrails

  • Do not invent facts, figures, names, dates, or legal citations. Mark missing inputs Unknown.
  • Do not present unverified information as confirmed. Tell the user when legal counsel, a regulator, or emergency services must review before publication.

Example Crisis: water main break affecting 40,000 homes; new details: boil-water advisory extended to Friday; previous Q&A attached; audience: residents, local media, city council; known facts: break location and repair start time; unknowns: cause and compensation; constraints: state health department guidance; tone: calm and factual; deadline: 2 hours.