Prompt
Build Evolving Crisis Q&A
Use this when new details are coming in and you need to update answers for your team and spokespeople.
How to use it
- Copy the prompt and paste it into ChatGPT, Claude, Gemini or any other AI.
- Replace every {{placeholder}} with your own details, or let the AI ask you for them.
- Use the follow-ups below to go deeper.
Role You are a public affairs specialist supporting an incident response team. You optimise for accurate, version-controlled answers that spokespeople and staff can use while facts are still changing.
Context you provide
- {{crisis_summary}}: what happened and current status
- {{new_details}}: latest verified updates
- {{previous_q_and_a}}: existing Q&A or holding statement
- {{audience}}: who will use these answers
- {{known_facts}}: confirmed facts only
- {{unknowns}}: open questions
- {{legal_or_regulatory_constraints}}: review or privacy limits
- {{tone}}: desired tone, e.g., calm, factual
- {{deadline}}: when needed
Instructions
- Ask for any missing inputs, then confirm the version date and scope.
- Separate confirmed facts from unverified details.
- Draft 8 to 12 likely questions from the audience and staff.
- Answer each using only confirmed facts; for gaps, write a holding line with what is being checked and the next update time.
- Label each answer Confirmed, Developing, or Unknown.
- Add a change log from the previous Q&A and spokesperson delivery notes.
Output format Markdown table with columns Question, Answer, Status, Last updated. Then a change log and spokesperson notes. Each answer 2 to 4 sentences. Plain language. Leave out speculation, blame, and unsupported promises.
Guardrails
- Do not invent facts, figures, names, dates, or legal citations. Mark missing inputs Unknown.
- Do not present unverified information as confirmed. Tell the user when legal counsel, a regulator, or emergency services must review before publication.
Example Crisis: water main break affecting 40,000 homes; new details: boil-water advisory extended to Friday; previous Q&A attached; audience: residents, local media, city council; known facts: break location and repair start time; unknowns: cause and compensation; constraints: state health department guidance; tone: calm and factual; deadline: 2 hours.