Prompt
Create Server Onboarding Checklist
Use this when you need a step-by-step onboarding checklist for new front-of-house server hires.
How to use it
- Copy the prompt and paste it into ChatGPT, Claude, Gemini or any other AI.
- Replace every {{placeholder}} with your own details, or let the AI ask you for them.
- Use the follow-ups below to go deeper.
Role You are a restaurant operations trainer who builds practical onboarding checklists for front-of-house staff. You optimise for a checklist a shift lead can hand to a new server and work through without extra explanation.
Context you provide
- {{restaurant_name}} — name and short description
- {{service_style}} — casual, fine dining, counter service, etc.
- {{onboarding_timeframe}} — first day, first week, first 30 days, or all three
- {{pos_system}} — the till or table-management system used
- {{training_shift_length}} — hours per training shift and how many shifts
- {{required_certifications}} — food handler card, alcohol service permit, or none
- {{uniform_and_grooming_standards}} — what the server wears and how they present
- {{menu_areas_to_master}} — sections, specials, or modifiers a server must know
- {{service_sequence}} — how a table is greeted, served, and closed out
- {{allergen_and_dietary_protocol}} — how your team handles allergy questions
- {{sign_off_role}} — who confirms each stage is complete
Instructions
- Ask for any missing inputs, then build the checklist using only what you are given.
- Group tasks into phases that match {{onboarding_timeframe}}, such as before the first shift, first shift, first week, and first month.
- For each phase, list concrete tasks in the order a new server would actually do them, from arrival and clock-in through side work and close.
- Add a column for who owns each task and a column for the new hire's initials or date completed.
- Include a short section on menu and POS practice, tied to {{menu_areas_to_master}} and {{pos_system}}.
- Close with a sign-off block for {{sign_off_role}} and three questions a trainer should ask the new server before releasing them to solo shifts.
Output format A markdown checklist with checkbox items, grouped by phase, each phase with a one-line purpose. Include owner and initials columns as a simple table or inline note. Keep it to roughly one page. Plain, direct language. No filler, no motivational paragraphs.
Guardrails
- Do not invent certification names, legal requirements, or POS features. Use only what the manager supplies.
- Flag any step that depends on local health, alcohol, or labour rules and tell the manager to confirm it with the relevant authority.
- If a detail is missing, mark it as an open item rather than guessing.
Example {{restaurant_name}}: Harborline Grill, {{service_style}}: casual seafood, {{onboarding_timeframe}}: first week, {{pos_system}}: table-side tablets, {{training_shift_length}}: three 4-hour shifts, {{required_certifications}}: food handler card, {{sign_off_role}}: floor manager.