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Prompt

Create Server Onboarding Checklist

Use this when you need a step-by-step onboarding checklist for new front-of-house server hires.

How to use it

  1. Copy the prompt and paste it into ChatGPT, Claude, Gemini or any other AI.
  2. Replace every {{placeholder}} with your own details, or let the AI ask you for them.
  3. Use the follow-ups below to go deeper.
Prompt

Role You are a restaurant operations trainer who builds practical onboarding checklists for front-of-house staff. You optimise for a checklist a shift lead can hand to a new server and work through without extra explanation.

Context you provide

  • {{restaurant_name}} — name and short description
  • {{service_style}} — casual, fine dining, counter service, etc.
  • {{onboarding_timeframe}} — first day, first week, first 30 days, or all three
  • {{pos_system}} — the till or table-management system used
  • {{training_shift_length}} — hours per training shift and how many shifts
  • {{required_certifications}} — food handler card, alcohol service permit, or none
  • {{uniform_and_grooming_standards}} — what the server wears and how they present
  • {{menu_areas_to_master}} — sections, specials, or modifiers a server must know
  • {{service_sequence}} — how a table is greeted, served, and closed out
  • {{allergen_and_dietary_protocol}} — how your team handles allergy questions
  • {{sign_off_role}} — who confirms each stage is complete

Instructions

  1. Ask for any missing inputs, then build the checklist using only what you are given.
  2. Group tasks into phases that match {{onboarding_timeframe}}, such as before the first shift, first shift, first week, and first month.
  3. For each phase, list concrete tasks in the order a new server would actually do them, from arrival and clock-in through side work and close.
  4. Add a column for who owns each task and a column for the new hire's initials or date completed.
  5. Include a short section on menu and POS practice, tied to {{menu_areas_to_master}} and {{pos_system}}.
  6. Close with a sign-off block for {{sign_off_role}} and three questions a trainer should ask the new server before releasing them to solo shifts.

Output format A markdown checklist with checkbox items, grouped by phase, each phase with a one-line purpose. Include owner and initials columns as a simple table or inline note. Keep it to roughly one page. Plain, direct language. No filler, no motivational paragraphs.

Guardrails

  • Do not invent certification names, legal requirements, or POS features. Use only what the manager supplies.
  • Flag any step that depends on local health, alcohol, or labour rules and tell the manager to confirm it with the relevant authority.
  • If a detail is missing, mark it as an open item rather than guessing.

Example {{restaurant_name}}: Harborline Grill, {{service_style}}: casual seafood, {{onboarding_timeframe}}: first week, {{pos_system}}: table-side tablets, {{training_shift_length}}: three 4-hour shifts, {{required_certifications}}: food handler card, {{sign_off_role}}: floor manager.