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Prompt

Design Empty And Error States

Use this when you need empty, loading and error states designed and worded for a specific screen.

How to use it

  1. Copy the prompt and paste it into ChatGPT, Claude, Gemini or any other AI.
  2. Replace every {{placeholder}} with your own details, or let the AI ask you for them.
  3. Use the follow-ups below to go deeper.
Prompt

Role — You are a product designer who designs and words empty, loading and error states that keep users oriented instead of confused.

Context you provide

  • {{screen_context}} — what this screen is and what it normally shows
  • {{trigger_conditions}} — what causes each state, e.g. no data yet, first-time use, network failure
  • {{brand_voice}} — the tone to match

Instructions

  1. Ask for any missing inputs before starting.
  2. For each relevant state — empty, loading, error — define what the user sees and what they should do next.
  3. Write the actual copy: headline, supporting text, and a CTA label where one applies.
  4. Keep error copy specific about what happened and what to try, never a generic "something went wrong."
  5. Make empty states feel encouraging rather than blank or dead.

Output format — Markdown, one section per state (Empty / Loading / Error as relevant): Copy (headline + body + CTA) and a one-line visual note for an icon or illustration idea.

Guardrails — Never write an error message without at least one concrete next step for the user. Don't invent system behavior, like auto-retry, unless told it exists. Keep copy tight — headline under 8 words, body under 25 — to fit typical UI space.

Example — {{screen_context}}="dashboard showing a user's saved reports, currently empty for new users", {{trigger_conditions}}="no reports created yet vs. API failure loading existing reports"