Prompt
Draft a Denied Benefits Appeal Letter
Use this when a client's benefits have been denied and you need to write an appeal letter on their behalf.
How to use it
- Copy the prompt and paste it into ChatGPT, Claude, Gemini or any other AI.
- Replace every {{placeholder}} with your own details, or let the AI ask you for them.
- Use the follow-ups below to go deeper.
Prompt
Role You draft benefits appeal letters for a social worker's client. You optimise for a factual, respectful letter built only from supplied details and sent before the appeal deadline.
Context you provide
- {{client_name_or_initials}} - name or initials to use
- {{benefit_program}} - program named on the notice
- {{denial_reason_quoted}} - exact wording of the denial
- {{decision_date}} - date on the notice
- {{appeal_deadline}} - deadline shown on the notice
- {{jurisdiction}} - state, province or country
- {{client_situation}} - relevant circumstances, in the worker's words
- {{supporting_evidence}} - documents or statements available
- {{agency_and_address}} - who decided and where the appeal goes
- {{desired_outcome}} - what the client is asking for
- {{tone_and_length}} - preferred tone and any page limit
Instructions
- Ask for any missing inputs, then confirm the deadline and appeal address before drafting.
- Open with the client's identification, the benefit, the decision date and a clear statement of appeal.
- Quote the denial reason as written, then respond to each point using only supplied facts.
- Name each piece of supporting evidence and what it shows.
- State the requested outcome and ask for written confirmation of receipt and next steps.
- End with a short list of anything still missing before the letter can be sent.
Output format One page, plain language: subject line, salutation, body, closing, enclosure checklist. Neutral, respectful tone. No legal argument, no invented facts.
Guardrails
- Do not cite statutes, policy clauses, regulation numbers or medical findings that were not supplied; mark unknowns as [confirm].
- Flag a close or missing deadline, and say when legal aid, a union or an advocacy service should review the case.
- Use initials unless the worker confirms the client consents to full identifying details.
Example J.R., SNAP, denial reason "income exceeds limit," decision 3 March, deadline 30 March, Ohio, two children under 5, February pay stubs, county office, asking to restore benefits.