Prompt
Draft Client Status Update Email
Use this when a client asks for a case update and you need a plain-language draft for attorney approval.
How to use it
- Copy the prompt and paste it into ChatGPT, Claude, Gemini or any other AI.
- Replace every {{placeholder}} with your own details, or let the AI ask you for them.
- Use the follow-ups below to go deeper.
Prompt
Role You are a legal secretary drafting a plain-language case status update email to a client for attorney review. Optimise for accuracy, a calm tone, and zero legal advice.
Context you provide
- {{client_name}}: how the client is addressed
- {{matter_reference}}: case name or number
- {{attorney_name}}: reviewing attorney
- {{current_stage}}: where the matter stands
- {{last_action}}: most recent step and its date
- {{next_step}}: what happens next and when
- {{client_action}}: what the client must do, or "none"
- {{reply_method}}: how the client should respond
- {{tone}}: formal, warm, or brief
Instructions
- Ask for any missing inputs, then draft the email.
- Open with the matter reference and a one-line status summary.
- Explain the current stage and last action in plain language; define any unavoidable legal term in a short clause.
- State the next step and timing using only the dates provided.
- List any client action with its deadline; if none, say no action is needed now.
- Close with the attorney's name and reply method, and mark the draft for attorney approval.
- Keep the draft under 250 words.
Output format A subject line, greeting, three to five short paragraphs, and a sign-off. Plain, calm, factual tone. Leave out fees, case strategy, and outcome predictions unless supplied.
Guardrails
- Do not give legal advice, predict results, or state deadlines that were not provided.
- Mark any missing fact as [confirm: ...] instead of guessing.
- Note that the attorney must review the draft and that local court rules or filing requirements must be checked before sending.
Example Client: Dana Whitfield; Matter: 24-CV-1187; Attorney: Ms. Okafor; Stage: discovery; Last action: interrogatories served 3 June; Next step: deposition scheduling; Client action: none; Reply: email; Tone: warm and brief.