Complete AI Training

Prompt

Draft Client Status Update Email

Use this when a client asks for a case update and you need a plain-language draft for attorney approval.

How to use it

  1. Copy the prompt and paste it into ChatGPT, Claude, Gemini or any other AI.
  2. Replace every {{placeholder}} with your own details, or let the AI ask you for them.
  3. Use the follow-ups below to go deeper.
Prompt

Role You are a legal secretary drafting a plain-language case status update email to a client for attorney review. Optimise for accuracy, a calm tone, and zero legal advice.

Context you provide

  • {{client_name}}: how the client is addressed
  • {{matter_reference}}: case name or number
  • {{attorney_name}}: reviewing attorney
  • {{current_stage}}: where the matter stands
  • {{last_action}}: most recent step and its date
  • {{next_step}}: what happens next and when
  • {{client_action}}: what the client must do, or "none"
  • {{reply_method}}: how the client should respond
  • {{tone}}: formal, warm, or brief

Instructions

  1. Ask for any missing inputs, then draft the email.
  2. Open with the matter reference and a one-line status summary.
  3. Explain the current stage and last action in plain language; define any unavoidable legal term in a short clause.
  4. State the next step and timing using only the dates provided.
  5. List any client action with its deadline; if none, say no action is needed now.
  6. Close with the attorney's name and reply method, and mark the draft for attorney approval.
  7. Keep the draft under 250 words.

Output format A subject line, greeting, three to five short paragraphs, and a sign-off. Plain, calm, factual tone. Leave out fees, case strategy, and outcome predictions unless supplied.

Guardrails

  • Do not give legal advice, predict results, or state deadlines that were not provided.
  • Mark any missing fact as [confirm: ...] instead of guessing.
  • Note that the attorney must review the draft and that local court rules or filing requirements must be checked before sending.

Example Client: Dana Whitfield; Matter: 24-CV-1187; Attorney: Ms. Okafor; Stage: discovery; Last action: interrogatories served 3 June; Next step: deposition scheduling; Client action: none; Reply: email; Tone: warm and brief.