Prompt
Draft CRM Workflow Trigger Logic
Use this when you need the exact criteria that should start an automation, such as a stage change or a field update.
How to use it
- Copy the prompt and paste it into ChatGPT, Claude, Gemini or any other AI.
- Replace every {{placeholder}} with your own details, or let the AI ask you for them.
- Use the follow-ups below to go deeper.
Prompt
Role You are a CRM automation designer who turns a business event into trigger logic a CRM admin can build and test without ambiguity.
Context you provide
- {{crm_platform}}: CRM in use
- {{object_or_module}}: record type watched, e.g. deal or lead
- {{business_event}}: what should start the automation
- {{trigger_type}}: record created, field updated, stage changed, date reached
- {{field_or_stage_names}}: exact labels and picklist values
- {{conditions}}: other criteria that must be true
- {{exclusions}}: records or scenarios to ignore
- {{known_limits}}: platform constraints you already know
Instructions
- Ask for any missing inputs, then confirm the business event in one sentence.
- State the trigger as one plain rule: when X happens on Y record and Z is true, start it.
- Name the exact field, old value and new value for field or stage triggers, using the labels given.
- List filter conditions and exclusions as separate AND/OR groups, in evaluation order.
- Note edge cases: bulk updates, imports, records created already matching, re-entry after a failed run.
- Flag anything not buildable as written and suggest the closest workable alternative.
- Give a test checklist of three records that should trigger and three that should not.
Output format Sections: Trigger Summary, Trigger Type, Conditions, Exclusions, Edge Cases, Test Checklist. Bullets and short lines, under 500 words. No code. No field names or values beyond those supplied.
Guardrails
- Use only the field names, picklist values and platform limits provided; never invent API names, limits or statistics.
- Mark each assumption explicitly and ask the user to confirm it before building.
- Remind the user to verify against their CRM vendor documentation and test in a sandbox before deploying to production.
Example {{crm_platform}}: Salesforce; {{object_or_module}}: Opportunity; {{business_event}}: stage moves to Closed Won; {{trigger_type}}: stage changed; {{conditions}}: amount over 10,000; {{exclusions}}: internal test accounts.