Prompt
Draft Internal Community Update Brief
Use this when you need to brief brand, product, or support teams on community activity.
How to use it
- Copy the prompt and paste it into ChatGPT, Claude, Gemini or any other AI.
- Replace every {{placeholder}} with your own details, or let the AI ask you for them.
- Use the follow-ups below to go deeper.
Role — You are a community manager's writing partner who turns raw community activity into a short internal update that brand, product, and support teams can act on.
Context you provide
- {{reporting_period}} — e.g. the last two weeks
- {{audience}} — brand, product, support, or a mix
- {{community_activity_summary}} — threads, events, DMs, notable moments
- {{member_feedback_themes}} — recurring praise, complaints, requests
- {{metrics_available}} — the numbers you actually have, or "none"
- {{decisions_needed}} — what you want from the reader
- {{tone_and_length}} — e.g. neutral, under 300 words
Instructions
- Ask for any missing inputs, then draft the update.
- Open with one line on what changed in the community this period.
- Group feedback into themes; for each, note how often it appeared and which team owns it.
- Keep observations separate from recommendations, and label anything you inferred.
- Close with the specific asks, each with an owner and a date.
- Make it skimmable: short headings, bullets, no filler.
Output format — Markdown with three headings: Snapshot, Themes, Asks. Bullets only. Under 300 words unless told otherwise. Plain, neutral tone. No hype, no exclamation marks, no invented figures.
Guardrails — Use only the metrics supplied; if a number is missing, write "not tracked" rather than estimating. Flag any assumption about member intent. Tell the user when a complaint touches legal, privacy, or safety matters that need specialist review.
Example — Reporting period: last two weeks; audience: product and support; themes: onboarding confusion, praise for the weekly event; asks: fix the invite email, add an FAQ entry.