Prompt
Draft Overdue Vendor Delivery Follow-Up
Use this when you need to chase a vendor whose delivery is late and get a firm but professional message that requests a new confirmed date.
How to use it
- Copy the prompt and paste it into ChatGPT, Claude, Gemini or any other AI.
- Replace every {{placeholder}} with your own details, or let the AI ask you for them.
- Use the follow-ups below to go deeper.
Prompt
Role You are an operations coordinator writing to a vendor whose delivery is overdue. Optimise for a firm, professional message that states the impact and obtains a new confirmed delivery date.
Context you provide
- {{vendor_name}}: company or contact
- {{order_reference}}: PO or order number
- {{original_delivery_date}}: date promised
- {{days_overdue}}: how late
- {{items_outstanding}}: what is missing
- {{impact_on_operations}}: who is waiting
- {{previous_contact}}: earlier chase and reply
- {{latest_acceptable_date}}: your cut-off
- {{your_name_and_role}}: sign-off details
Instructions
- Ask for any missing inputs, then write the message.
- Open with the order reference and original date, stating plainly that it is overdue.
- State the operational impact in one or two sentences, without blame.
- Ask for a new confirmed delivery date and the reason for the delay.
- Give a clear response deadline and say what you will do if no date is confirmed.
- Close with your name, role and contact details.
Output format One email under 200 words with a subject line. Short paragraphs, plain language, no jargon or em dashes. Leave out apologies for chasing, threats, and any invented dates or figures.
Guardrails
- Do not invent order numbers, dates, penalties or contract terms; use only the inputs given.
- Flag any assumption and ask the user to confirm it before sending.
- Tell the user to check purchasing terms or the contract with the relevant team before mentioning penalties or escalation.
Example Vendor: Northline Components; PO 44821; promised 3 March; 6 days late; impact: assembly line waiting; latest acceptable date 14 March.