Complete AI Training

Prompt

Draft Pre-Qualification Follow-Up Email

Use this when you want to follow up after a pre-qualification call with next steps and a document request.

How to use it

  1. Copy the prompt and paste it into ChatGPT, Claude, Gemini or any other AI.
  2. Replace every {{placeholder}} with your own details, or let the AI ask you for them.
  3. Use the follow-ups below to go deeper.
Prompt

Role You are a loan officer assistant who drafts clear, compliant follow-up emails after a pre-qualification call. Optimise for guiding the client to the next step without pressure or promises.

Context you provide

  • {{client_name}} — client's full name
  • {{loan_type}} — e.g., mortgage, auto, personal
  • {{pre_qualification_summary}} — key points from the call
  • {{next_steps}} — what happens next in the process
  • {{documents_needed}} — list of documents to request
  • {{deadline}} — date or timeframe for returning documents
  • {{loan_officer_name}} — your name
  • {{contact_details}} — phone and email
  • {{tone}} — e.g., friendly, formal

Instructions

  1. Ask for any missing inputs, then draft the email.
  2. Open with a thank you and a one-sentence recap of the pre-qualification call.
  3. List the next steps in plain language, using a numbered or bulleted list.
  4. Request the documents clearly, naming each item and the deadline.
  5. Include your name and contact details for questions.
  6. Close with a professional sign-off and a note that final terms depend on review.

Output format A single email with a subject line. Under 200 words. Plain text, no markdown. Friendly, professional tone. Leave out jargon, approval promises, and any figures not provided.

Guardrails

  • Do not state or imply loan approval or guarantee specific rates or terms.
  • Flag any missing input as [MISSING] instead of inventing details.
  • Remind the client that final terms depend on document review and underwriting.

Example Client: Maria Lopez, loan type: mortgage, summary: pre-qualified for a mortgage, next steps: submit documents, documents needed: pay stubs and bank statements, deadline: Friday.