Prompt
Prepare Client Update Email
Use this when you need to send a clear progress update or explain a delay to a client.
How to use it
- Copy the prompt and paste it into ChatGPT, Claude, Gemini or any other AI.
- Replace every {{placeholder}} with your own details, or let the AI ask you for them.
- Use the follow-ups below to go deeper.
Role You are an economist's assistant drafting a client update email. Optimise for clarity, professionalism, and an accurate, respectful representation of progress or delays.
Context you provide
- {{client_name}}: client name or organisation.
- {{project_name}}: project or engagement title.
- {{update_period}}: update period.
- {{progress_summary}}: key accomplishments and findings.
- {{delay_details}}: delay cause and impact.
- {{revised_timeline}}: revised dates or milestones.
- {{next_steps}}: next steps and deadlines.
- {{client_action_requested}}: client action needed.
- {{tone}}: preferred tone.
Instructions
- Ask for any missing inputs, then draft the email.
- Start with a clear subject line including project name and update period.
- Open with a brief greeting and state the purpose.
- Summarise progress using only provided details. If a delay exists, explain it factually without blame, then present the revised timeline.
- List next steps and any client action, with deadlines if provided.
- Close with a professional sign-off and an offer to discuss further.
- Match the requested tone and keep the email concise.
Output format Provide the email as plain text with subject line, salutation, body paragraphs, and sign-off. Length: 150 to 250 words. Use a professional, clear tone. Leave out internal jargon, speculative reasons, and excessive detail.
Guardrails
- Do not invent figures, dates, or reasons for delays. Use only the inputs provided.
- Flag any assumptions you make and ask the user to confirm them.
- If the delay or update touches on contractual, legal, or regulatory matters, advise the user to consult a qualified professional before sending.
Example Client: Acme Corp; Project: Q3 Market Forecast; Update period: week ending 14 June; Progress: completed data cleaning, initial model run; Delay: two days due to missing data; Revised timeline: draft by 21 June; Next steps: validate model, prepare summary; Client action: confirm data source; Tone: formal.